Bitworks 8 GPU 4U rack mount mining rig - 235Mh/s ETH

[wtfonly16]

i need barebone system link 500usd or be delt with.

u choose.

[padrino]

Catching up on the forum posts.. Again there is no point on trying to convince people we are not mining for ourselves, there have been a number of customers receiving systems, some on the forums and some not,  I had a couple of customers let me know whats happening on the thread and suggested I take some time to get on the forum...

Sent an email update yesterday to all buyers with pending orders, so they have the details and options... I had a number of people ask for barebones systems so they are available immediately for anyone with a pending order that wants one or more, in lieu of waiting on GPUs, which is the critically important, missing piece... Outside of that a refund is always available...

It's a bad situation all around with very limited numbers of GPUs coming into the US, initially hoped we would be somewhat insulated from it since we order direct from manufacturers, but even they are being starved with millions of ASICs on back order from AMD between Sapphire, XFX, PowerColor, etc..

Cards are coming but they are trickling in, AMD forces some into the retail channels occasionally so it's not completely starved but it's an average of 100 at a time, and very scattered so GPUs will show in small numbers occasionally but if they do they disappear quick... We order in volume and although we will take less the large orders are being cancelled, held, or otherwise not fulfilled with a massive backlog of orders at this point... So we are still receiving GPUs at a slow pace and delivering some orders, but it is much slower than anyone wants.

That's good to hear you are offering barebone systems as alternative solutions -- is this a regular offering or something that you're doing because of this special case? I just built another rig myself and have parts coming for another behind it but it would be good to know if this is static offering for future rigs I build.

I know there is a lot of flak in this thread right now but it's good to hear that you're working towards the solution - thanks for the update.

It's something being done specific for any existing customer with a pending order, driven by the handful that asked... It's not something we intend to normally offer.. Put 100 in stock for the set of customers this impacts...

[burjoes]

Just curious what you think about orders from retail places that say 15 day back order. I ordered 8 x RX580's from a place that shows a backorder list of hundreds with details about when they expect each batch in. I went ahead and ordered the rest of the gear, but perhaps should have waited until the back order was closer, since I might blow past my 30 day return policy before the cards get in.

Like everyone, I'm eager to start mining, and wondering if people ordering from places that are ordering themselves on demand are actually getting their cards.

[wtfonly16]

mining is going to be dead soon, if u cant get a rig up by the beginning of next month dont bother.

[padrino]

Just curious what you think about orders from retail places that say 15 day back order. I ordered 8 x RX580's from a place that shows a backorder list of hundreds with details about when they expect each batch in. I went ahead and ordered the rest of the gear, but perhaps should have waited until the back order was closer, since I might blow past my 30 day return policy before the cards get in.

Like everyone, I'm eager to start mining, and wondering if people ordering from places that are ordering themselves on demand are actually getting their cards.

Supply constraints aside, 2-3 weeks is the normal answer so I fear they just were providing that, I saw the same from someone I know last week who ordered from an online seller, when asked to confirm, it was changed to 30-60 days with no guarantees... With that said 580s are out as a side effect of 570s being out, not because they were the primary focus so it's possible they will surface a bit quicker..

[pvanni]

I bought two "FUEL 4U Rack Mount 8 GPU Server" from BitWorks, and I paid it all with transfer wise on April 27th.

Brian Raymond the owner of BitWorks, has confirmed the receipt of the payment, but from April 27 (nearly a month ago) I have not received anything yet.

I'm sending two emails per week asking for information but many times he does not answer.

On May 17 he gave me a tracking code of DHL, but to date, the parcel has not yet been picked up.

I've spent $ 8,327 in this order: $ 6,800 for the two miners, and $ 1,527 for shipment (I did not ask for discounts).

For now I would not recommend Bitworks, it's been almost a month and I have not received anything yet.

If I will receive the miners, I'll write it here.

I am happy to say that I received the miners from BitWorks.

I got them a few days ago, but I waited to give a review to see if they are fully functional.

After a small initial error in which some internal cables were disconnected, now it's all fixed, and it works perfectly. (The miner is very stable).

I think Bitworks has a nice product, but can improve what is around it (customer service, speed ...)

Anyway, I am quite satisfied.

[gpsdnet]

Wanting to get into Crypto Mining.

Saw this post, interesting ?

Have many queries ... not sure, if anyone would care answering or helping me out ?

- Which coins should one mine ?
- Should one build a rig / miner on his own, or get one custom made, or get one of the ready to use miners like Antminer ?
- Should one host the rig / miner at one's own place, or in a colocation facility ?
- If a colocation, should one look for a colocation around where one is, or any specific country ?

[wtfonly16]

Wanting to get into Crypto Mining.

Saw this post, interesting ?

Have many queries ... not sure, if anyone would care answering or helping me out ?

- Which coins should one mine ?
- Should one build a rig / miner on his own, or get one custom made, or get one of the ready to use miners like Antminer ?
- Should one host the rig / miner at one's own place, or in a colocation facility ?
- If a colocation, should one look for a colocation around where one is, or any specific country ?

if your doing colo make sure it near you, most datacenter not accept custom machine like this without custom cabinet. you need be there in person to explain the machines innards to their technicians for their own safety. also only do colo if high density machine, 8+ gpu rigs to combat the hosting cost.

[gpsdnet]

I found that one can also do Cloud Mining, which seems another great option, thoughts ?

Also, I see that some companies offer Hosted servers, where the provide the server, and we just pay a monthly fee. Seems great.

So, what is the best option ??

[CptNut]

I am happy to say that I received the miners from BitWorks.

I got them a few days ago, but I waited to give a review to see if they are fully functional.

After a small initial error in which some internal cables were disconnected, now it's all fixed, and it works perfectly. (The miner is very stable).

I think Bitworks has a nice product, but can improve what is around it (customer service, speed ...)

Anyway, I am quite satisfied.

Thanks for posting. I purchased a single miner on May 14 and I'm still waiting to receive a shipping notification. Thanks to your post I at least feel better that I didn't get scammed. 

The last email update I received was on June 14 stating that orders up to approximately May 15 would be would be fulfilled with their June batch of GPU's. Would be nice to get another email update. I've given up trying to send direct emails since they are probably getting flooded by other customers wanting an update. The two emails I sent back in May and June never received a response.

I'm curious if anyone else who placed an order in May has received their rig or even a shipping notice?

[Joshflitlab]

I purchased a single rig back on May 18th.

I purchased the rig because the website said "in stock." After a few days of no activity, I contacted Bitworks and I was told orders would be 3 weeks out. Ouch. I decided to deal with the bad news and continue to wait. 3 weeks past and still nothing. Bitworks has sent out a couple of bulletins on pending orders and has also stated there is a communication problem. Obviously GPU shortage is one of the issues but Bitworks also had some alleged motherboard issues as well.

Since my order I moved from the original address and had to send numerous messages to get my address updated. When it was confirmed Bitworks would update it, I noticed it was still not updated in their system and has not been to date.

The communication has been extremely poor. This is a major downfall of Bitworks. Regardless of the circumstances, if a website says something is in stock, then I would expect some inventory ready to ship. I put a lot of money on the line to purchase the machine. Overall the customer service is terrible and there is not a product out there that can offset that.

In light of the terrible communication and lack of updates on progress. I opted for a refund. The refund amount shown was also incorrect (it did not include the $90 priority shipping I prepaid for). I have since escalated on PayPal, because again, no response.

I was lucky to purchase some cards the same time I purchased this miner and it forced me to learn to build my own. It's a shame for anyone else who might have been relying on this miner. I wanted to share my experience as a first time miner. Hope Bitworks can turn things around but I will not do business with them ever again.

[CptNut]

In light of the terrible communication and lack of updates on progress. I opted for a refund. The refund amount shown was also incorrect (it did not include the $90 priority shipping I prepaid for). I have since escalated on PayPal, because again, no response.

Have you had any luck since escalating with PayPal?

I'm still waiting to receive any kind of communication concerning further delays or the status of outstanding orders.   

[Joshflitlab]

In light of the terrible communication and lack of updates on progress. I opted for a refund. The refund amount shown was also incorrect (it did not include the $90 priority shipping I prepaid for). I have since escalated on PayPal, because again, no response.

Have you had any luck since escalating with PayPal?

I'm still waiting to receive any kind of communication concerning further delays or the status of outstanding orders.   

Hi, yes I have since received a full refund

[Blackforce]

In light of the terrible communication and lack of updates on progress. I opted for a refund. The refund amount shown was also incorrect (it did not include the $90 priority shipping I prepaid for). I have since escalated on PayPal, because again, no response.

Have you had any luck since escalating with PayPal?

I'm still waiting to receive any kind of communication concerning further delays or the status of outstanding orders.   

Hi. Last time i talked with brian from bitworks was middle june. He said my order will be ready in july as the list of pending orders is getting filled. I knew since 24th of may when i placed my order it will take 3 4 weeks to fulfill orders and after that thw problem of no gpus in us. I can say they are no gpus in spain either.... he said july... trying middle july with no comitment so i trust i eill receive my miner this month... eth went down people doesn't make so much money as 1 2 months ago it should come all back to normal i think. Also i have paid with paypal they guarantee a 6months refund if necessary.

[CptNut]

Hi. Last time i talked with brian from bitworks was middle june. He said my order will be ready in july as the list of pending orders is getting filled. I knew since 24th of may when i placed my order it will take 3 4 weeks to fulfill orders and after that thw problem of no gpus in us. I can say they are no gpus in spain either.... he said july... trying middle july with no comitment so i trust i eill receive my miner this month... eth went down people doesn't make so much money as 1 2 months ago it should come all back to normal i think. Also i have paid with paypal they guarantee a 6months refund if necessary.

I tried emailing sales yesterday for an update. I'll let you know if I hear anything back. When I ordered on May 14th I was told by Brian it would take closer to 15 days to ship the order when I asked about the 5 to 15 day to ship notice on the website.

I understand problems occur with inventory and I can accept that. What I can't accept is the lack of customer service when it comes to keeping your customers informed. I'm not asking for daily updates but weekly would be nice.

[Blackforce]

I totally agree with you. Before placing my order on 24th of may he was online on the chat on his web and answering the missed chat or emails and now he answers once a month... on this forum he was seen 3days ago although he didn't answered to my pm... I am really new in this and I bought the miner half with a friend so she is asking me every day if I have news from Brian....in Spain and amazon sellers started to have stock for the gpus we need so an update would be awesome. And, as you did, I tried pm him here, used the contact form on his web and the chat, pm him on eBay and no news...

[CptNut]

Still no response from my last email to sales at Bitworks.   I even checked my order status on their website and it just says "processing".

Blackforce,

Have you received any responses to your communication attempts? I don't need a personal response concerning my order. Just an update on what the hold up is and when it will be resolved would be nice. Is that asking to much for a purchase of almost 3.5k dollars?!?

[Blackforce]

Still no response from my last email to sales at Bitworks.   I even checked my order status on their website and it just says "processing".

Blackforce,

Have you received any responses to your communication attempts? I don't need a personal response concerning my order. Just an update on what the hold up is and when it will be resolved would be nice. Is that asking to much for a purchase of almost 3.5k dollars?!?

No response. So I asked for a refund. They gave me the money wright away, although here in spain 2 days after everything is back to normal with the gpus stock. So I think Brian will send the pending orders soon.

[CptNut]

So on Friday, August 11th I get a shipping notice from bitworks that I should receive my rig by Wednesday, August 16th. Yay!!! I keep checking the tracking information on Friday but it only shows that they generated a shipping label with FedEx. Hmm... I keep checking over the weekend and its the same. Ok, not to worry its the weekend and maybe FedEx won't come out to pick up the rig until Monday. Keep checking Monday, Tuesday and today... still no updates. On Tuesday I went on FedEx's website and told them to email if anything changes on the status of the tracking. I've received nothing from FedEx.

Finally having enough, I log into my account on bitwork.io to request a refund, but I can't because they show the order was completed?!? I emailed bitworks requesting a refund for my order. It will be interesting to see how they decide to handle this. This is for an order I placed on May 14.

Has anyone else received a tracking number that shows the package was picked up and is in the process of being delivered? If the package was actually shipped I'd be fine with that, but this feels like I'm being played for a fool and my patience has finally run out.

[gr3at]

what temps do gpus have in this case ?