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Author Topic: BTC-E.com - Not Able to login! WARNING - They are not helping me!  (Read 7101 times)
coingun
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May 27, 2013, 07:02:22 AM
 #101

Did any of you have two form factor enabled?
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Keldel
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May 27, 2013, 01:32:27 PM
 #102

Btc-e.com is a very very bad site.

They have a hidden high fee for withdrawing money. Very shady and dishonest!


jsvnm
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June 26, 2013, 05:22:51 PM
 #103

I like it. Withdrawal fee for okpay: 0%. trollbox: priceless.

Only problem: "Website currently unavailable". Googling for some info about what is going on found twitter account.
With not-so-recent stuff. If that is real account, tweeting this:
"In connection with the network failure in one of the segments of the network data center possible disruptions to the exchange."
(from other thread here ( https://bitcointalk.org/index.php?topic=40889.900 ) would be nice.
 Being newbie, can't post there. This seemed closest to appropriate where i can post.
 Apologies if very wrong.
)

update: very responsive support (or timing just coincidence) - https://twitter.com/btcecom/status/349931698261200897  Grin
surprised if it isn't up again in an hour or three.


 
captainfuture
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June 29, 2013, 08:20:04 AM
 #104

i cant log in to btc-e
it says invalid email.

but i can change my password. thats doenst help cause it still says invalid email at login.

how can it be that my email is in the system to get a new password but at login it says invalid email.




did i get hacked?

no response from support till yet.

captainfuture
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July 01, 2013, 12:00:50 PM
 #105

i still cant login. i am so upset.

captainfuture
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July 01, 2013, 06:36:46 PM
 #106

after 2 days i got message from support i shall try to log in. they closed my ticket.


??

i still cannot log in.

why they close my ticket, if they dont get answer if i can log in ?

had to get a new ticket. and now i am sure i will get autoanswers the next days again.

ScammerHunter
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July 01, 2013, 08:31:35 PM
 #107

They added new authentication method.
jazun33
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July 01, 2013, 09:17:29 PM
 #108

I've never been able to login to BTC-e. Even after two different emails. At some point I feel like you just need to move on to other exchanges. There are plnty other ones that are way more reliable. I usedto use CBX a lot but now I do all f my BTC purchasing and selling with Coinbase.
captainfuture
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July 02, 2013, 05:19:54 AM
 #109

i still cannot log in.


they sent me now a link again to change my password.

Anyone knows what i can do to get a human being helping me? i dont wanna get autogenerated answers again and again.


NWO
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July 02, 2013, 05:22:38 AM
 #110

Apart from crazydomains, btc-e has the worse customer support. I no longer trade there for that very reason.
captainfuture
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July 07, 2013, 07:44:39 AM
 #111

all issues solved.

i got a new email for my account and all coins are there. i couldnt withdraw and support helped me.

still a worse support, but they done everything i wanted. just needed to wait and wait and wait and answer and wait and wait ...

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