BTC-E.com - Not Able to login! WARNING - They are not helping me!

[coingun]

Did any of you have two form factor enabled?

[1715140376]

1715140376

[1715140376]

1715140376

[1715140376]

1715140376

[Keldel]

Btc-e.com is a very very bad site.

They have a hidden high fee for withdrawing money. Very shady and dishonest!

[jsvnm]

I like it. Withdrawal fee for okpay: 0%. trollbox: priceless.

Only problem: "Website currently unavailable". Googling for some info about what is going on found twitter account.
With not-so-recent stuff. If that is real account, tweeting this:
"In connection with the network failure in one of the segments of the network data center possible disruptions to the exchange."
(from other thread here ( https://bitcointalk.org/index.php?topic=40889.900 ) would be nice.
 Being newbie, can't post there. This seemed closest to appropriate where i can post.
 Apologies if very wrong.
)

update: very responsive support (or timing just coincidence) - https://twitter.com/btcecom/status/349931698261200897 
surprised if it isn't up again in an hour or three.


 

[captainfuture]

i cant log in to btc-e
it says invalid email.

but i can change my password. thats doenst help cause it still says invalid email at login.

how can it be that my email is in the system to get a new password but at login it says invalid email.




did i get hacked?

no response from support till yet.

[captainfuture]

i still cant login. i am so upset.

[captainfuture]

after 2 days i got message from support i shall try to log in. they closed my ticket.


??

i still cannot log in.

why they close my ticket, if they dont get answer if i can log in ?

had to get a new ticket. and now i am sure i will get autoanswers the next days again.

[ScammerHunter]

They added new authentication method.

[jazun33]

I've never been able to login to BTC-e. Even after two different emails. At some point I feel like you just need to move on to other exchanges. There are plnty other ones that are way more reliable. I usedto use CBX a lot but now I do all f my BTC purchasing and selling with Coinbase.

[captainfuture]

i still cannot log in.


they sent me now a link again to change my password.

Anyone knows what i can do to get a human being helping me? i dont wanna get autogenerated answers again and again.

[NWO]

Apart from crazydomains, btc-e has the worse customer support. I no longer trade there for that very reason.

[captainfuture]

all issues solved.

i got a new email for my account and all coins are there. i couldnt withdraw and support helped me.

still a worse support, but they done everything i wanted. just needed to wait and wait and wait and answer and wait and wait ...