[BitInstant] "Order Executed" no deposit.

[Epicblood]

Not sure where to post this exactly, figured it would be best here as I doubt they are trying to scam.
Anyway, about 3 days ago I decided it was time to sell my bitcoins. I went to MtGox and sent my bitcoins there, then generated the bitinstant coupon. I wanted my money to be sent in paypal so I filled out all that stuff. I then received an email that said my order was executed and whatnot, yet I had not recieved my money yet. I figured there was just some sort of delay, however more than 24hrs later I still had not received my money. I sent an email and recieved no reply, tried the so-called "live chat" which turned out to just be an email form. 48hrs later still nothing, so I sent another mail. It has now been almost a full 72hrs with no response or deposit. If this is a usual occurrence, I will find somewhere else to exchange my btc.

Anyone have any idea what I should do now/who I should contact?

[catcow]

i sent money from mtgox to bitstamp 4 days ago and it still hasn't been deposited.

[mroth7684]

Similar issue here. Deposited my cash from Dwolla to bitinstant to be converted to bitcoins over 24 hours ago. Never received any confirmation e-mail from bitinstant. My order ID status is stuck at "MTGox Order loading". Sent 2 e-mails to bitinstant via live chat last night and today. No response from either.

Wonder if I can do a charge back with Dwolla.

[Yankee (BitInstant)]

Hey Guys,

We'd love to help, however we need some order information before we can proceed.

Please post or PM

Thanks!

[mroth7684]

Hey Guys,

We'd love to help, however we need some order information before we can proceed.

Please post or PM

Thanks!

I sent you a PM with my information. Not sure if it went through though.

[xqr]

EpicBlood, it appears that this problem is happening to hundreds of people. So far I've yet to see a single person have their missing money issue resolved.

I really hate to be so cynical, but if I had to guess right now the bitinstant owners are cashing out and moving to the caribbean.

[Epicblood]

Hey Guys,

We'd love to help, however we need some order information before we can proceed.

Please post or PM

Thanks!

Order id: 0cc1b652-da77-438e-9192-d1aa5d81e62a

[mroth7684]

Well this sucks, bitcoin has risen another $50 since I ordered it yesterday, :|

[Epicblood]

Well this sucks, bitcoin has risen another $50 since I ordered it yesterday, :|

I too have lost a good amount of profit over this. Hopefully there will be some sort of compensation.

[catcow]

Hey Guys,

We'd love to help, however we need some order information before we can proceed.

Please post or PM

Thanks!

pm'd you already.
posted in other threads already.

still waiting.

order id: d33f0cf0-4aac-4ef7-afcd-2950e1174c6d
time: Sun Apr 7 01:16:25

Charlie, I was frustrated when you knowingly didn't have reserves at BitStamp, yet still accepted my order and took my money.

But now I am livid, not just because its been nearly 3 days now, but because you are again accepting transfers to BitStamp!

How about you pay your existing orders before you take new ones.  This is the line that you crossed.  It makes you a scammer.

[weenfan]

https://www.bitinstant.com/order_status/668f2f76-93b2-4a69-b619-4db409d3df9f

APIResponse: {"error": {"amount": ["You have only $17.03 available. Check your account balance for details."]}}

This one is stuck too ..

[Yankee (BitInstant)]

https://www.bitinstant.com/order_status/668f2f76-93b2-4a69-b619-4db409d3df9f

APIResponse: {"error": {"amount": ["You have only $17.03 available. Check your account balance for details."]}}

This one is stuck too ..

Hey, we have no Bitstam avail, but I can reroute it somewhere else!

Well this sucks, bitcoin has risen another $50 since I ordered it yesterday, :|

I too have lost a good amount of profit over this. Hopefully there will be some sort of compensation.

Order ID?

We always refund fees and honor BTC prices at time of deposits.

Hey Guys,

We'd love to help, however we need some order information before we can proceed.

Please post or PM

Thanks!

pm'd you already.
posted in other threads already.

still waiting.

order id: d33f0cf0-4aac-4ef7-afcd-2950e1174c6d
time: Sun Apr 7 01:16:25

Charlie, I was frustrated when you knowingly didn't have reserves at BitStamp, yet still accepted my order and took my money.

But now I am livid, not just because its been nearly 3 days now, but because you are again accepting transfers to BitStamp!

How about you pay your existing orders before you take new ones.  This is the line that you crossed.  It makes you a scammer.

Hey, we have no Bitstam avail, but I can reroute it somewhere else!

[Epicblood]

https://www.bitinstant.com/order_status/668f2f76-93b2-4a69-b619-4db409d3df9f

APIResponse: {"error": {"amount": ["You have only $17.03 available. Check your account balance for details."]}}

This one is stuck too ..

Hey, we have no Bitstam avail, but I can reroute it somewhere else!

Well this sucks, bitcoin has risen another $50 since I ordered it yesterday, :|

I too have lost a good amount of profit over this. Hopefully there will be some sort of compensation.

Order ID?

We always refund fees and honor BTC prices at time of deposits.

Hey Guys,

We'd love to help, however we need some order information before we can proceed.

Please post or PM

Thanks!

pm'd you already.
posted in other threads already.

still waiting.

order id: d33f0cf0-4aac-4ef7-afcd-2950e1174c6d
time: Sun Apr 7 01:16:25

Charlie, I was frustrated when you knowingly didn't have reserves at BitStamp, yet still accepted my order and took my money.

But now I am livid, not just because its been nearly 3 days now, but because you are again accepting transfers to BitStamp!

How about you pay your existing orders before you take new ones.  This is the line that you crossed.  It makes you a scammer.

Hey, we have no Bitstam avail, but I can reroute it somewhere else!

I pmed you with my order info and posted Id in this thread.

[weenfan]

https://www.bitinstant.com/order_status/668f2f76-93b2-4a69-b619-4db409d3df9f

Send it back where it came from .. MtGox: M6388138X or just convert to BTC at the rate it was at the time and drop it here:

14R9DpoH3b13GCeQdZ45hGDbLCGxvwFhJz

[catcow]

Hey, we have no Bitstam avail, but I can reroute it somewhere else!

just send it back to mtgox.  i just want my money back asap.  email or pm me the coupon code.  if you want to make it up for me you could send the BTC equivalent for the price at the time I transferred the money--because i was going to purchase BTC with the funds as soon as they "instantly" transferred.  the USD/BSD price then was approximately $170.  1GvvsjyxemVi95uqJZGbMYKxDHyzKrVNg9

order id: d33f0cf0-4aac-4ef7-afcd-2950e1174c6d

edit: don't you dare send me bitcoins after a crash though.  just give me my usd man, now, asap, please!

[mroth7684]

Is MTGox out of bitcoins? I don't see how my order is stuck. You accepted my cash, shouldn't have been hard to buy bitcoins on mtgox with it and send them to me. Sure hope you honor the original price when I placed the order at ~$180/coin without me having to open another support ticket to complain.

Order ID   d634ff63-7cde-4060-94fb-a98756732c55
Quote ID   8d626748-0393-4df0-a8bc-050bcd47baef
Event ID   080bdc5e-8292-4fe9-94e4-407f3776df8d
Fees (inclusive)   1.99%%
Amount you paid   $180.3 USD
Amount you will receive   $176.71203 USD
Delivery Deadline   Mon Apr 8 16:08:15 2013
Destination exchange   Bitcoin Address
Destination account   1JcHzGVkEEeBkBbmJmgUi9Mw3EQXQ86FUn

Timestamp   Event ID   Event type
Mon Apr 8 15:07:55 2013   1b88c195-14b4-43f7-9211-bf1a924edf4f   Quote for new transaction
Mon Apr 8 15:08:15 2013   080bdc5e-8292-4fe9-94e4-407f3776df8d   New Order
Mon Apr 8 15:09:28 2013   86695099-50ba-4853-b4ce-98bf67f66a15   Waiting
Mon Apr 8 15:13:28 2013   dbe7bc44-1170-46b7-8fd9-fe60f3df3f09   Dwolla verification begin
Mon Apr 8 15:13:30 2013   2bad64d3-7b7a-4c26-a4c6-9519a4aa5bb6   Dwolla passed first round verification
Mon Apr 8 15:13:30 2013   8cb125f3-4326-417f-bcf0-7a89031f3c02   Dwolla transaction confirmation begin
Mon Apr 8 15:14:27 2013   960d615f-4b19-4e16-b53d-3aab3e132e2a   Dwolla passed second round verification
Mon Apr 8 15:14:27 2013   eebd6974-3131-4318-a39a-b84dda299b05   Dwolla verification complete
Mon Apr 8 15:14:28 2013   74e2f172-b0d5-4640-9979-6889dc197b3b   MTGox Order Loading

[beaconpcguru]

388ebf3f-f74d-4c8c-b935-5f8e6c5815da

Please fix this.  Will take coins.

Jesse

[Epicblood]

Still haven't heard anything from them. I said I was OK with BTC as they seem to have a problem with paypal (gone from site now) but have received no response.

[PuertoLibre]

I have the same kind of problem!

They took paypal off their site?

I saw the Paypal "Reserves are up" message at the bottom of the main page. How is this a good thing of things to come?

I had better get my cash back...

[Epicblood]

I have the same kind of problem!

They took paypal off their site?

I saw the Paypal "Reserves are up" message at the bottom of the main page. How is this a good thing of things to come?

I had better get my cash back...

Yea, you can only be paid to MTGox or Bitcoin atm

--EDIT--
@Yankee/BitInstant staff, please send my BTC to 14d6GdvusgYo3Qu7LBVjcahrsMRRtdXHGv