Avoid using Bitinstant if you don't want to lose your money

[xqr]

This is just a heads up to everyone who has used/is thinking about using bitinstant.

They are either stealing everyone's money or are too incompetent to run a money transfer service successfully. Either way, that means YOUR money is in jeopardy of being lost in limbo.

Just look at the thread of everyone complaining about never receiving their funds. I have yet to see anyone post saying their issue was resolved or they received their transfer successful after their problem was "escalated".

https://bitcointalk.org/index.php?topic=128314.1980

[nestpas]

So, does that mean there are no cash deposit options into MtGox now?

Welp, back to bitfloor. I just got verified too...

[xqr]

There are still deposits, but if you use bitinstant you run the risk of never seeing your money.

[corvette77]

I sent my problems to support. I made a deposit April 7th and still am waiting for my issues to be resolved. What are my chances for this to be solved ?

[xqr]

I've been waiting since April 2nd and have yet to have my issue resolved. I've seen people that have been waiting for longer.

Haven't seen a single person say their issue was resolved in the past week; the complaints just keep mounting up.

[nestpas]

There are still deposits, but if you use bitinstant you run the risk of never seeing your money.

I mean deposits in cash only. No bank transfers or anything like that. Seems that that is the case.

[Tripmode]

The problem is mt gox has new account numbers. But bit instant requires you to use the old numbers. If you read the instructions on MtGox page it tells you to use the old numbers. But even I missed this.

If you don't use the right account number they issue you a MtGox coupon code instead.

When you get the "order processed" email, the coupon code is in the "API response" section. Just paste that into mt gox and the funds will be there.

Hope this helps someone

[deadweasel]

There are still deposits, but if you use bitinstant you run the risk of never seeing your money.

I mean deposits in cash only. No bank transfers or anything like that. Seems that that is the case.

patience.

[cubism4nerds]

Y

The problem is mt gox has new account numbers. But bit instant requires you to use the old numbers. If you read the instructions on MtGox page it tells you to use the old numbers. But even I missed this.

If you don't use the right account number they issue you a MtGox coupon code instead.

When you get the "order processed" email, the coupon code is in the "API response" section. Just paste that into mt gox and the funds will be there.

Hope this helps someone

What if I never got the "order processed"?

I can check the status on bitinstant (using the tracking number)

It's stuck on: MTGox Order Loading


It's been stuck on that for a few days now...

[xqr]

The problem is mt gox has new account numbers. But bit instant requires you to use the old numbers. If you read the instructions on MtGox page it tells you to use the old numbers. But even I missed this.

If you don't use the right account number they issue you a MtGox coupon code instead.

When you get the "order processed" email, the coupon code is in the "API response" section. Just paste that into mt gox and the funds will be there.

Hope this helps someone

The help is appreciated Tripmode, but this isn't the problem people are having. People aren't simply missing a mt gox code, they are missing money. Their money has disappeared from mtgox/dwolla/whatever deposit method they used, and their bitinstant order is stuck on "Loading".

[Tripmode]

No problem - if it the order is "processing" then yeah, not much you can do. My understanding is the this is on MtGox end though. Similar thing happened to me with the order stuck on processing. If BI can't communicate with the MtGox API then the system won't work. This is why we need Tradehill back! MtGox can't handle all this volume

[cubism4nerds]

Has anyone managed to deposit cash via BI in the past couple days?

[xqr]

Has anyone managed to deposit cash via BI in the past couple days?

I don't know, but I can certainly tell you that people have managed to not deposit cash via BI in the past couple days...

[dooner4]

Oh thank God. I was gonna use it yesterday for my first time through Moneygram. So happy something happened where I couldn't.

[anglik666]

Happend to me today.....


I've made transfer/exchange from mt.gox to paypal through bitinstant:
http://imageshack.us/scaled/thumb/580/bitinstant2.jpg

It went through successfully, also I've got an email:

Code:

Hey there,

This is to notify you that your order has been updated, please find the details below:


Thank you for your transfer to PayPal


OrderID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx621571
EventID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx1df6439
DestAccount: anglik666@tlen.pl
QuoteID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx9a4c1ca5
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1365511202.17
APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 349659}
FundsSent: $270.947648 USD



If you have any questions, feedback or need some help, please do not hesitate to contact us! 
support@bitInstant.com
Telephone: 1.716.712.4846 
Fax: 1.347.223.5251 

Feedback is important to us, please leave us a 2 minute review!
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Thanks!

The team @ Bitinstant. 

And money is somewhere but not my paypal account.
I use paypal for years and know it is INSTANT.
So question is, haw long I have to wait for my money ? They promise 30min max, even deadline was 2 minutes but is now couple of hours and nothing....
Any ideas ?

M.

[anglik666]

I've got my money, 8h later...