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m19
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April 12, 2017, 02:02:43 AM
 #181

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Thank you for the response.
I'm totally fine with doing it in tranches if needed.
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April 12, 2017, 04:26:01 AM
 #182

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Glad that its been properly assisted. I was also wondering what and why it happened also but good to know you replied here.

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m19
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April 12, 2017, 07:38:23 AM
 #183

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Glad that its been properly assisted. I was also wondering what and why it happened also but good to know you replied here.

I wouldn't call this properly assisted. My email and support message have still been ignored. It has been 4 days since I initiated the first withdrawal.
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April 12, 2017, 07:41:53 AM
 #184

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Glad that its been properly assisted. I was also wondering what and why it happened also but good to know you replied here.

I wouldn't call this properly assisted. My email and support message have still been ignored. It has been 4 days since I initiated the first withdrawal.

Maybe it is good time already for you to open a scam accusation against this site, ignoring you and not processing your withdrawal for 4 days is not acceptable. At least they should reply to your message and give an ETA on when they process your withdrawal.

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Lucky7btc
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April 12, 2017, 12:44:13 PM
 #185

As I stated earlier on and I will state it again. This has the same M.O as fun-casino. You guys refuse to listen and will eventually get screwed over.
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April 12, 2017, 01:16:34 PM
 #186

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
I would suggest people to wait for this to resolve before depositing. When both owner and the person having problems confirm it is solved we can breath easily again and deposit to gamble again. Until then this smells a bit fishy and dangerous to play during an issue like this.

I like to suggest admin to resolve issues as early as possible to keep the bitfortune's reputation at good level before it is getting late.
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April 12, 2017, 01:21:48 PM
 #187

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
I would suggest people to wait for this to resolve before depositing.
When both owner and the person having problems confirm it is solved we can breath easily again and deposit to gamble again. Until then this smells a bit fishy and dangerous to play during an issue like this.

I would also like to add that their Signature campaign (active for a month as I was a participant of it) ended last week. I don't know what's happening with the management but hopefully, they will resolve this ASAP. It is not good for a gambling site to hold withdrawals of its customers.
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April 12, 2017, 01:52:33 PM
 #188

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
I would suggest people to wait for this to resolve before depositing.
When both owner and the person having problems confirm it is solved we can breath easily again and deposit to gamble again. Until then this smells a bit fishy and dangerous to play during an issue like this.

I would also like to add that their Signature campaign (active for a month as I was a participant of it) ended last week. I don't know what's happening with the management but hopefully, they will resolve this ASAP. It is not good for a gambling site to hold withdrawals of its customers.
I agree , Holding the withdrawals of the players can cause the untrusting on you gambling site, The players will be also scared in playing again on this gambling site. Resolving your problems asap and making the withdrawal available again , You can possibly gain back the trust of your players. Hope that your problem will resolve soon.
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April 12, 2017, 05:07:23 PM
 #189

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Once you noticed the issue of your btc processing gate, did you inform all your players that it may affect withdrawals? If no, then I can say that you are not a professional gambling site. You should care about your players in any cases, dont make your players waiting for their money for too long time.

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marlboroza
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April 12, 2017, 06:44:39 PM
 #190

Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
Shocked
We don't have money to pay you or we don't want to problem with fee is something new.

@m19 since they didn't provide good reason why they are holding your money, please warn others about this casino and open scam accusation here
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April 12, 2017, 08:56:45 PM
 #191

Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
Shocked
We don't have money to pay you or we don't want to problem with fee is something new.
@m19 since they didn't provide good reason why they are holding your money, please warn others about this casino and open scam accusation here
I am not sure that is what they meant,they might have said that the reason for the delay is because of some problem with the processing gate and hope they will figure that soon and auto payouts will be fine from then on.If they still do not pay the win then sure he can open a scam accusation relating to that.
m19
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April 12, 2017, 11:56:01 PM
 #192

Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
Shocked
We don't have money to pay you or we don't want to problem with fee is something new.
@m19 since they didn't provide good reason why they are holding your money, please warn others about this casino and open scam accusation here
I am not sure that is what they meant,they might have said that the reason for the delay is because of some problem with the processing gate and hope they will figure that soon and auto payouts will be fine from then on.If they still do not pay the win then sure he can open a scam accusation relating to that.

Well, "issue with processing gate" is a very weak excuse. My support tickets are still being ignored, BitFortune is completely ignoring the conversation in this thread while in the meanwhile still promoting new slots.
I'll give it today and then I'll open a scam accusation.

in the meanwhile, I still recommended no one to deposit money
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April 13, 2017, 02:22:59 AM
 #193

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Shouldn't you have access to your own hot wallet, and therefore be able to send funds manually? Considering he's a somewhat big player, you should send his withdraw manually with a high fee anyway, or even with a lower fee and have him use ViaBTC Accelerator to get it confirmed.


It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
I would suggest people to wait for this to resolve before depositing.
When both owner and the person having problems confirm it is solved we can breath easily again and deposit to gamble again. Until then this smells a bit fishy and dangerous to play during an issue like this.

I would also like to add that their Signature campaign (active for a month as I was a participant of it) ended last week. I don't know what's happening with the management but hopefully, they will resolve this ASAP. It is not good for a gambling site to hold withdrawals of its customers.

It was planned beforehand to run the campaign for a month as a test, so it is unrelated to m19 not being able to get his withdraw. I currently have ~0.07BTC of the campaign's funds left, which is supposed to go to BitFortune.io but I'll wait till you get your withdraw before sending it to them. If they end up not paying, I'll send it to you. Not a huge amount compared to the 4 BTC, but it's better than nothing  Cheesy

taking a break - expect delayed responses
m19
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April 13, 2017, 07:18:20 AM
 #194

It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.

Shouldn't you have access to your own hot wallet, and therefore be able to send funds manually? Considering he's a somewhat big player, you should send his withdraw manually with a high fee anyway, or even with a lower fee and have him use ViaBTC Accelerator to get it confirmed.


It's been 3 days without a single reply to my support requests. Exceeded their 48 hour withdrawal time by over 30 hours now.

Hi, m19. Sorry for so long response. Temporally (few days), we don't withdrawal big amount due to some problem with the transaction fee on our btc processing gate. Sorry again for that, our clients! We are trying hard to fix this issue.
I would suggest people to wait for this to resolve before depositing.
When both owner and the person having problems confirm it is solved we can breath easily again and deposit to gamble again. Until then this smells a bit fishy and dangerous to play during an issue like this.

I would also like to add that their Signature campaign (active for a month as I was a participant of it) ended last week. I don't know what's happening with the management but hopefully, they will resolve this ASAP. It is not good for a gambling site to hold withdrawals of its customers.

It was planned beforehand to run the campaign for a month as a test, so it is unrelated to m19 not being able to get his withdraw. I currently have ~0.07BTC of the campaign's funds left, which is supposed to go to BitFortune.io but I'll wait till you get your withdraw before sending it to them. If they end up not paying, I'll send it to you. Not a huge amount compared to the 4 BTC, but it's better than nothing  Cheesy

That gesture is very much appreciated.

Here is a screenshot of one of my bigger wins:



Of course I wish I made this on a more trustable casino since they all connect to the same provider (Amanet).
m19
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April 15, 2017, 01:03:21 PM
 #195

After 8 days still didn't see a single satoshi. I call scam.
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April 15, 2017, 01:39:41 PM
 #196

SCAM SITE

see how they are now avoiding you hoping you will just give up. Maybe they will pay you to lure more people in but that is not likely. Reminds me of BTC casino.  There should be no wait time for withdrawals other than to check that they were legit wins.   This place is lame.

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Lucky7btc
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April 15, 2017, 01:56:00 PM
 #197

This is ridiculous, this requirement is designed to make players lose their deposited money. It should be highlighted on the main page of the site, otherwise players will feel be trapped if they did not know about it before they make deposit.
Much more better, this requirement should be removed.

We accept 1 confirmation for deposits, so yes – you must play a little bit due to higher risk of fraud. It's common practice for BTC gambling sites.

Common practice for btc gambling sites? Can you give me a list of those btc gambling sites that has the same rules/terms with yours in which players need to wager 3x of their deposit before they are able to withdraw?

The bottom line is this casino is underfunded. It needs funding so therefore these type of terms are added. It wouldn't surprise me that the owner of this casino is the same as FUN-CASINO. IMHO, I would avoid this one for the time being.

I said this in Feb. I think i'm right on this one. I been online gambling since 1998. I am pretty good at spotting rogues!
m19
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April 15, 2017, 02:11:25 PM
 #198

This is ridiculous, this requirement is designed to make players lose their deposited money. It should be highlighted on the main page of the site, otherwise players will feel be trapped if they did not know about it before they make deposit.
Much more better, this requirement should be removed.

We accept 1 confirmation for deposits, so yes – you must play a little bit due to higher risk of fraud. It's common practice for BTC gambling sites.

Common practice for btc gambling sites? Can you give me a list of those btc gambling sites that has the same rules/terms with yours in which players need to wager 3x of their deposit before they are able to withdraw?

The bottom line is this casino is underfunded. It needs funding so therefore these type of terms are added. It wouldn't surprise me that the owner of this casino is the same as FUN-CASINO. IMHO, I would avoid this one for the time being.

I said this in Feb. I think i'm right on this one. I been online gambling since 1998. I am pretty good at spotting rogues!


You are probably right. Also the reason I never accept any deposit bonuses on any sites. Probably highly increased my chance of winning, and now I won, they try to avoid payout.
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April 16, 2017, 03:30:34 AM
 #199

Whelp, they deleted all their posts that they could and overwrote this thread, so they probably ended up either wanting to have a quick payday or not being solvent to pay m19 out. I'd highly suggest you make a scam accusation with your deposit transactions and as much info as you can get. Low chances of finding who bitfortune is though, but there is a chance.

Send me an address and I'll send you the left over signature funds. (Actually closer to 0.062, not 0.07)

taking a break - expect delayed responses
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April 16, 2017, 03:35:18 AM
 #200

Whelp, they deleted all their posts that they could and overwrote this thread, so they probably ended up either wanting to have a quick payday or not being solvent to pay m19 out. I'd highly suggest you make a scam accusation with your deposit transactions and as much info as you can get. Low chances of finding who bitfortune is though, but there is a chance.

Send me an address and I'll send you the left over signature funds. (Actually closer to 0.062, not 0.07)

Here is the Google Cache of their ann: http://archive.is/ZNrPC
A lot more is available as a cache.

I'm sure they are gone.
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