Bitcoinspin
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Activity: 3
Merit: 0
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March 20, 2017, 08:01:30 AM |
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Weird I cashed out 900$ 2 days ago
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magneto
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March 20, 2017, 08:06:15 AM |
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Well there are a lot of scam accusations against them that i think it is unlikely that you will ever get a refund on your part.
Just remember this: Any bitcoin casino that also offer fiat deposits whether directly or on a sister site probably shouldn't be trusted. They are known to block accounts, freeze account funds for no reason and also report you to authorities for no good reason.
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oxygen88
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March 20, 2017, 08:32:46 AM |
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Well there are a lot of scam accusations against them that i think it is unlikely that you will ever get a refund on your part.
Just remember this: Any bitcoin casino that also offer fiat deposits whether directly or on a sister site probably shouldn't be trusted. They are known to block accounts, freeze account funds for no reason and also report you to authorities for no good reason.
Or they will give you a hard time by requesting you to submit a lot of documents before they allow you to withdraw, hoping some user would give up on withdrawing after the stress and time consuming
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game-protect
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March 20, 2017, 09:12:31 PM |
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They gave me the address by email and then a 1xbet agent confirmed me it was the right address. What is the postal address they gave you?
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kenipar67 (OP)
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Activity: 21
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March 20, 2017, 09:17:50 PM |
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Russian Federation, Mytishchi, Semashko St. 35, office 19, P.O BOX 1.
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Zicadis
Legendary
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Activity: 1386
Merit: 1027
Dump it!!!
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March 21, 2017, 07:13:12 PM |
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sister site has a very bad digital foot print in terms of reputation and the crypto site seems to be heading in the same direction am thinking the people handling support and withdraw system are not being compete and professional by delaying these payouts am pretty sure owners wouldnt be happy about this
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kenipar67 (OP)
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Activity: 21
Merit: 0
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March 21, 2017, 08:56:07 PM |
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I already did it one month ago, they never answered me I will do it now, thanks for your help.
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lusidra88
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Activity: 22
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March 23, 2017, 10:54:33 PM |
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I am surprised why someone still is trying to play in these bookies. Across the Internet full of information that they are SCAM! This site is also famous with their KYC.
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game-protect
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March 23, 2017, 11:29:59 PM |
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I am surprised why someone still is trying to play in these bookies. Across the Internet full of information that they are SCAM! This site is also famous with their KYC.
Unaware customers come thru affiliate websites who list or recommend them!
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1XBET Service
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Activity: 2
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July 26, 2017, 07:30:48 AM |
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What happened:
Hi everyone,
I just got scammed by them. I have a 1xbet account since more than a year, i lost about 5000 euros overall. I made a lot of deposits and a lot of withdrawals without any problem. For the first time, i won real money last week, about 800 euros. 5 days ago, they locked my account (with a balance of 2400 euros) when i tried to make a withdrawal. They asked me every documents you can imagine : selfie holding document with email image, as background , proofs of my deposits ... I send them everything ! They made me fill out 2 claims where they ask me my favorite sport, my profession ... And now they ask me to send them by post to a russian address photocopies of documents i already gave them ... They are playing with me, i know they will never unlock my account . I made some research on the net and i found out many customers who got scammed by 1xbet but unfortunately it was too late for me. So please STAY AWAY FROM THIS SITE !
Dear kenipar67! According the pp 36 of the General Provisions If the Security of the Betting Company (hereinafter named as BC) will have doubts in the personality of the bet member or doubts in the reliability of the data provided (address, credit or debit card, other data) - they have the right to request any documents from the bettor - the ones approving the identity of the bettor. These documents could be any BC would think needed. Also BC have a right to cancel any payments until all of the data (information) are verified. Documents verification could take up to 72 hours from the documents receipt moment. IF the data received will be considered unreliable (inappropriate) - BC have the right to cancel all bets and stop all money transactions for the unspecified period of time as well as continue checking the account by requesting the documents package which is required for trustworthy account verification. We have addressed the bettor for the documents to be sent via the post. This kind of verification is rarely used by the BC - the document legal copies are required when the BC Security is in doubt about the provided documents authenticity given via the e-mail. Verification would’ve been finished ASAP if bettor - at the very first request - provided the package of the documents demanded. BC is waiting for the documents for several months already - that could mean that bettor himself is spanning the verification process. As you understand in such situation we are unable to help one speed up the process. IF the bettor would send all the documents required - it will take just few days to solve the situation. We from our side will take all possible actions to speed up the verification process. Please do not hesitate to contact us if you have any further questions. We will try to solve them as soon as possible.
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kenipar67 (OP)
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Activity: 21
Merit: 0
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August 08, 2017, 04:44:20 PM |
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Dear kenipar67!
According the pp 36 of the General Provisions If the Security of the Betting Company (hereinafter named as BC) will have doubts in the personality of the bet member or doubts in the reliability of the data provided (address, credit or debit card, other data) - they have the right to request any documents from the bettor - the ones approving the identity of the bettor. These documents could be any BC would think needed. Also BC have a right to cancel any payments until all of the data (information) are verified. Documents verification could take up to 72 hours from the documents receipt moment. IF the data received will be considered unreliable (inappropriate) - BC have the right to cancel all bets and stop all money transactions for the unspecified period of time as well as continue checking the account by requesting the documents package which is required for trustworthy account verification. We have addressed the bettor for the documents to be sent via the post. This kind of verification is rarely used by the BC - the document legal copies are required when the BC Security is in doubt about the provided documents authenticity given via the e-mail. You have no doubt about the documents i sent you by email 6 months ago. I sent you a selfie holding my identity card AND my passport near my face, how can you falsify that ? Anyway, you accepted my documents.Verification would’ve been finished ASAP if bettor - at the very first request - provided the package of the documents demanded. BC is waiting for the documents for several months already - that could mean that bettor himself is spanning the verification process. As you understand in such situation we are unable to help one speed up the process.IF the bettor would send all the documents required - it will take just few days to solve the situation. We from our side will take all possible actions to speed up the verification process.
Please do not hesitate to contact us if you have any further questions. We will try to solve them as soon as possible. I also sent every documents by post a long time ago. I brought you the proof many times. Of course you never picked up the letter.
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1XBET Service
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August 10, 2017, 08:38:47 AM |
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Dear kenipar67!
There is a possibility you weren’t following the instructions precisely - like not making any markings on the envelope - so the documents are still not picked up. You have to follow the instructions given to you in the PM. If you send the documents once again following all the instructions as accurate as possible - we will definitely solve the problem. Hope for understanding.
Sincerely yours. 1XBET Service.
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kenipar67 (OP)
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Activity: 21
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August 10, 2017, 02:11:18 PM Last edit: August 10, 2017, 02:23:55 PM by kenipar67 |
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There is a possibility you weren’t following the instructions precisely - like not making any markings on the envelope - so the documents are still not picked up. You have to follow the instructions given to you in the PM. . I didn't make any markings on the enveloppe, i did exactly what you told me. 1xbet admitted it was their fault. I spent 15 euros to send the letter in Russia. Anyway, you had no reason to ask me to send my documents in Russia in the first place. You have no doubt about the documents i sent you by email 6 months ago. I sent you a selfie holding my identity card AND my passport near my face, how can you falsify that ? I just found out another player who got scammed by 1xbet : https://www.complaintsboard.com/complaints/1xbet-1x-corp-nv-site-1xbetcom-caution-scammers-from-1xbet-c900467.htmlHe sent you 14 documents , including a Notarially certificate of mental sanity at a notary public. This is just crazy ... His account is still locked ! 1xbet is a big scam !
I will never give up, i will keep ruining your reputation, i want to warn as many people as possible.
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kenipar67 (OP)
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Activity: 21
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August 22, 2017, 11:09:32 PM |
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BUMP
My account is still locked, they don't answer to my emails anymore.
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kenipar67 (OP)
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August 23, 2017, 02:39:26 PM |
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Did you file a complaint to the Public Prosecutor's Office in Curacao meanwhile? Yes i did. Did you decide to play with consumer protection service in future? From now on, i will only play on Pinnacle, i should be safe i guess.
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kenipar67 (OP)
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September 07, 2017, 08:04:26 PM Last edit: September 08, 2017, 03:50:15 PM by kenipar67 |
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BUMP
They make new victims every week.
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dnthang1234
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September 21, 2017, 04:53:34 PM |
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Please, choose the language for consultation! Nilüfer, 22:40, today Hello! How can I help you? 22:43, today hello 22:43, today i can not log in my acc as 24951871 why 's that Jordan, 22:44, today Clarify your question You can not enter your account? 22:45, today i can not log in my acc as 24951871 although true password Jordan, 22:45, today Please try to use "Forgot my password" option. 22:45, today i just try to use "Forgot my password" option. and change my password Jordan, 22:46, today Your account was banned. 22:46, today but i still can not log in whith new password just changed 22:47, today what about my balance ? Jordan, 22:47, today Your account is blocked. 22:47, today what about my balance ? Jordan, 22:48, today Your account is blocked. 22:48, today i still have money in my acc Jordan, 22:50, today Your account is closed. With all the funds on it. 22:50, today that mean your site steal my money still in my acc ? Jordan, 22:51, today That means your account and your funds are frozen. That means you have tried to steal from our web-site. 22:51, today i do not know why your site do that 22:52, today why you said i have tried to steal from your web-site ? Jordan, 22:53, today Because our security department does not block people who are fair. 22:58, today please py my balance please pay my balance Jordan, 22:58, today Apply to security-en@1x-bit.com23:16, today please pay my balance Jordan, 23:16, today Sir, our conversations makes no sense, please state your questions concerning 1xbet, otherwise I will have to end it. 23:18, today my acc is blocked and my acc still have money in it please pay my balance Jordan, 23:19, today Read terms and conditions please. 23:20, today i just read 23:21, today please state the clause allow your site steal my money Jordan, 23:21, today Well than you saw that the players' accounts are frozen with all the funds on it in case of fraud. 23:22, today my acc dose not have fraud Jordan, 23:22, today This conversation is over. Wish you all the best. they just steal my 0.465 BTC
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Montekki
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July 04, 2018, 10:27:47 PM |
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thanx a lot for this information
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EthereumPY
Member
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March 10, 2019, 11:55:04 PM Last edit: March 11, 2019, 12:12:22 AM by EthereumPY |
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I deposited only with BTC and requested BTC withdrawal, it got rejected, the only game i played was their live blackjack, no bonus were triggered nor used, i got 0.265 BTC stuck there, live chat support really doesn't really help, already made their KYC sending my ID, 3 days until now no a single reply, account remains frozen, unable to withdrawal or play.
after googling a little bit about this site it was too late, tons o people apparently got their funds scammed by this site
does someone already get paid by this site recently by the way ?
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