GideonGono (OP)
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April 19, 2013, 09:26:08 AM |
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Is bitinstant now safe to use? I had used them before and it was quite convenient for me. However, I was put off when many people claimed to not be receiving their coins during the recent exchange rate fluctuations? Should I be worried about long delays?
Thanks
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Villem Anton
Newbie
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Activity: 29
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April 19, 2013, 11:42:47 AM |
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Bitinstant are pure scammers. I have ruled out incompetence by now. I have waited a month for a transfer. They behave in perfect accordance with scamming tactics with constantly new methods of stalling.
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cryptoanarchist
Legendary
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Activity: 1120
Merit: 1003
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April 19, 2013, 02:52:47 PM |
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Bitinstant are pure scammers. I have ruled out incompetence by now. I have waited a month for a transfer. They behave in perfect accordance with scamming tactics with constantly new methods of stalling.
yup. what he said.
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I'm grumpy!!
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DataPlumber
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April 19, 2013, 04:37:38 PM |
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<shrug> I used them a month or so ago with no problems.
Sounds like they're having a hard time keeping up, lately. And if anything goes wrong, good luck..!
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Phinnaeus Gage
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Bitcoin: An Idea Worth Spending
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April 19, 2013, 04:47:20 PM |
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Holding my pen, but watching (and have been).
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cryptoanarchist
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Merit: 1003
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April 19, 2013, 07:27:11 PM |
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Charlie is too busy getting sole attention from the mainstream media to bother with conducting business with us lowly serfs.
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I'm grumpy!!
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Maged
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Merit: 1015
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April 20, 2013, 02:18:01 AM |
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From what I've read, most payments are going through right away, but there is a medium chance that you'll experience problems. If you do experience problems, you typically will have to wait over two weeks for a resolution if your problem is an issue that can't be handled by tier 1 support.
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GideonGono (OP)
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April 21, 2013, 06:46:59 AM |
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From what I've read, most payments are going through right away, but there is a medium chance that you'll experience problems. If you do experience problems, you typically will have to wait over two weeks for a resolution if your problem is an issue that can't be handled by tier 1 support.
What type of problems can't be resolved by tier 1 support?
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ninjaboon
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Merit: 1002
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April 21, 2013, 07:00:08 AM |
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Charlie is too busy getting sole attention from the mainstream media to bother with conducting business with us lowly serfs.
really?
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crazy_rabbit
Legendary
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Merit: 1002
RUM AND CARROTS: A PIRATE LIFE FOR ME
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April 21, 2013, 07:40:55 AM |
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From what I've read, most payments are going through right away, but there is a medium chance that you'll experience problems. If you do experience problems, you typically will have to wait over two weeks for a resolution if your problem is an issue that can't be handled by tier 1 support.
What type of problems can't be resolved by tier 1 support? I think they are in the process of training a large support staff, however these suport staff don't have direct authority over money (yet). It should improve over time. They really got slammed with customers.
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more or less retired.
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cryptoanarchist
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Activity: 1120
Merit: 1003
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April 21, 2013, 06:32:21 PM |
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They're too busy making money off scamming to provide customer service.
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I'm grumpy!!
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bitdroid
Newbie
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April 21, 2013, 09:10:44 PM |
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Is bitinstant now safe to use? I had used them before and it was quite convenient for me. However, I was put off when many people claimed to not be receiving their coins during the recent exchange rate fluctuations? Should I be worried about long delays?
Thanks
I've used them before on several occasions and never had a problem. Soonest received was literally 1 minute after I paid for the money gram and latest was several hours. If you want bitcoins fast this or meet up with someone in person. Or just join bitstamp or btc-e.
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Maged
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Activity: 1204
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April 22, 2013, 11:17:13 PM |
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From what I've read, most payments are going through right away, but there is a medium chance that you'll experience problems. If you do experience problems, you typically will have to wait over two weeks for a resolution if your problem is an issue that can't be handled by tier 1 support.
What type of problems can't be resolved by tier 1 support? Basically anything involving money. They can do basic tasks such as helping you through the process and reprocessing an order that originally failed.
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cbeast
Donator
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Let's talk governance, lipstick, and pigs.
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April 23, 2013, 12:52:51 AM |
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The only issue I have with Bitinstant is when I put in an order to go directly to a bitcoin address. It goes through fast, but seems to go in at the highest price of the day on the highest exchange at up to $10 over the price it should be.
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Any significantly advanced cryptocurrency is indistinguishable from Ponzi Tulips.
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Zaih
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April 23, 2013, 12:53:48 AM |
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Bluddy Erik!
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MPOE-PR
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April 23, 2013, 09:52:47 AM |
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The only issue I have with Bitinstant is when I put in an order to go directly to a bitcoin address. It goes through fast, but seems to go in at the highest price of the day on the highest exchange at up to $10 over the price it should be.
That sounds iffy. Bluddy Erik!
Erik is no longer with Bitinstant from what I hear.
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gadexx
Newbie
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April 23, 2013, 03:19:10 PM |
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i never use bitinstant before, but thank you fyi
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dave859
Newbie
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April 23, 2013, 07:23:47 PM |
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They're too busy making money off scamming to provide customer service.
Loosing money due to incompetence! I placed an order on their site and when it processed I received 2 emails at the same second from 2 different IP addresses. When I checked they also sent the transaction twice. So they doubled up on servers and didn't account for race conditions. Nice! Another time their system failed "Order Status: Processed, API Response: Sorry your balance of $1.25 is too low)" and their support processed the payment twice within 5 minutes. And in this case the order status is not updated on their site, no transaction email. And I let them know the issue and they don't even want their money back. So my conclusion is they are not out to scam anyone but just utterly incompetent.
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guruvan
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April 23, 2013, 07:54:28 PM |
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I will no longer use bitinstant.
Instant doesn't really mean "no response to support tickets"
Instant doesn't really mean not trying a 2nd time to complete an order that failed due to remote site API failure (due to brief ddos)
Instant doesn't really mean waiting 24hrs to get a response, refund, or payment.
I understood there to be delays going from cash to gox (by whatever means)
There was no mention of delays going to paypal.
I love the response I got when I opened a ticket because their stupid capcha failed to load :"My Company" was the opening line from their support desk. Too busy scamming to bother changing the default for responses to support requests.
It's become a joke from all I can tell. Grew too big too fast, and won't last.
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