[RESOLVED] BetOpen.co stole 5.97 BTC because of 'fraudulent' activities

[maiiyeuvo]

I will take a good look later tonight at the image you posted BetOpen, but please provide all bets on that day with timestamp so I can better investigate what went wrong.

Did you place bets pre-match when the games has already started? Or was in live betting?

Still this is so misleading, full bet history will prove if the OP is fraudster or if Betopen is the scammer.

It is so easy to make this case clear.

[M0w]

All bets I ever placed were pre-match, I don't do live betting.

[maiiyeuvo]

All bets I ever placed were pre-match, I don't do live betting.

Yes but did you bet on events that had already started? like all your matches? you posted that you bet on different event types, but betopen says you bet all on one specific event?

Bet history will clarify this whole situation

I dont want to judge you or betopen until we get all evidence, so many people here nowadays seems like no lifer so much hatred in here, can everyone just chill so we can solve this together...

[M0w]

I mostly bet basketball matches, any competition, spreads and totals.

I doubt I placed bets during or after the events has ended but if BetOpen would post my complete bet history I could verify

[maiiyeuvo]

I mostly bet basketball matches, any competition, spreads and totals.

I doubt I placed bets during or after the events has ended but if BetOpen would post my complete bet history I could verify

If you say so make them post your bet history and if they tell you breached their ToC, specific which terms were breached. They must simply have an answer for these.

[game-protect]

Win a bet 21x in a row is possible. In roulette you can win 48x in a row with simple chances.

How much was the chance to win for each of his bets?

2 days before the issue were active: Won - 7, Lost - 10
The day before : Won - 8, Lost - 7

On the day issue were active : WON - 21(same sport and bet type), Lost - 2. Probability - 0.00024%, which means average user will need to place same amount of bets for 416667 days (1141 years) to 100% achieve the same result

1 day after issue was fixed: Won - 3, Lost - 2
2 days after issue was fixed: Won - 1, Lost - 3.

Also you need to show us proof of your accusation? Your statement and his statement is contradictory. As you surely know, at a court you have to deliver proof if you want to confiscate the money of someone!

At satoshidice (now megadice) someone registered an account, placed the same day a $250 slot bet and won a x1215.92 multiplier jackpot of 303.73 BTC!

[maiiyeuvo]

Win a bet 21x in a row is possible. In roulette you can win 48x in a row with simple chances.

How much was the chance to win for each of his bets?

2 days before the issue were active: Won - 7, Lost - 10
The day before : Won - 8, Lost - 7

On the day issue were active : WON - 21(same sport and bet type), Lost - 2. Probability - 0.00024%, which means average user will need to place same amount of bets for 416667 days (1141 years) to 100% achieve the same result

1 day after issue was fixed: Won - 3, Lost - 2
2 days after issue was fixed: Won - 1, Lost - 3.

Also you need to show us proof of your accusation? Your statement and his statement is contradictory. As you surely know, at a court you have to deliver proof if you want to confiscate the money of someone!

At satoshidice (now megadice) someone registered an account, placed the same day a $250 slot bet and won a x1215.92 multiplier jackpot of 303.73 BTC!

for the first time I agree with you game-protect .
if they do not state your bet history or which ToC yeah breached or anything this is very shady behavior, but still I dont want to judge before I see full history.
Since I think it is not OK just to simply judge someone without evidence and we need to improve our behavior here everyone can do mistake, still there are players that abuse and cheat and it is not OK. but as I said please give us proof.

[BetOpen]

How much was the chance to win for each of his bets?

Odds were ~1.8-1.9 on each selection.

Hey,

Here's additional proofs of the time glitch being used by the player on 26.03.2017.

Example ticket details that shows time zone issue and bet is still available after the game starts abused by the player:


Also chat with support regarding the issue that shows that issue were present on that day:


Also, again, user performance during the day of the issue:

As an example of the outcome of this vulnerability for this user, we could show more detailed view on his bets.

2 days before the issue were active: Won - 7, Lost - 10
The day before : Won - 8, Lost - 7

On the day issue were active : WON - 21(same sport and bet type), Lost - 2. Probability - ~0.00024%, which means average user will need to place same amount of bets for 416667 days (1141 years) to 100% achieve the same result

1 day after: Won - 3, Lost - 2
after issue was fixed: Won - 1, Lost - 3.

User comment regarding that he may done this "unintentionally":

Okay, so I placed bets during and after the games had ended? even if I did it was not intentional...

Even if anyone abuses the platform issue once, not 'unintentionally' multiple times, his account would be suspended/closed as stated in T&Cs.
(If you robbing a bank and get caught on friday, you cant just give back stolen money on friday and walk away freely with other money, as an example  )

And as mentioned above, OP got successfully withdrawed more than he deposited and also rewarded 200mB as bonus.

Guys, here are ADDITIONAL history proofs of issue abused, with proofs that pre-game bets were made after the game started, check them out:

















Our T&Cs item that describes what must happen if any issue is abused even once:

BetOpen shall be entitled to close or suspend your account if:
- BetOpen considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
- BetOpen considers that you have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of BetOpen or any of its customers or if your account is being used for the benefit of a third party;

So, to sum up provided proofs:

- Indirect evidences:
 Unusually perfect performance with very small possibility of the user on the day of issue present
 Proof provided that issue were really present on the discussed day
 User even agrees that he may abused issue:

Okay, so I placed bets during and after the games had ended? even if I did it was not intentional...

- Direct evidences:
 Provided detailed history with highlighted timestamps that shows abuse
 Provided T&Cs statement with the punishment that should be executed even if advantage is taken once (here we have proofs of multiple abuse)

We hope provided proofs could help to clear our honest name from this wrong accusations and show that all our actions were fair, right and according to our rules that anyone could check on the site.

[M0w]

No offense but I placed a lot more bets that day, what happened to those?

[M0w]

Also I still don't see why this is fraudulent since it surely did not happen on purpose and you should at least pay out my balance from before that day.

[BetOpen]

How much was the chance to win for each of his bets?

Odds were ~1.8-1.9 on each selection.

Hey,

Here's additional proofs of the time glitch being used by the player on 26.03.2017.

Example ticket details that shows time zone issue and bet is still available after the game starts abused by the player:


Also chat with support regarding the issue that shows that issue were present on that day:


Also, again, user performance during the day of the issue:

As an example of the outcome of this vulnerability for this user, we could show more detailed view on his bets.

2 days before the issue were active: Won - 7, Lost - 10
The day before : Won - 8, Lost - 7

On the day issue were active : WON - 21(same sport and bet type), Lost - 2. Probability - ~0.00024%, which means average user will need to place same amount of bets for 416667 days (1141 years) to 100% achieve the same result

1 day after: Won - 3, Lost - 2
after issue was fixed: Won - 1, Lost - 3.

User comment regarding that he may done this "unintentionally":

Okay, so I placed bets during and after the games had ended? even if I did it was not intentional...

Even if anyone abuses the platform issue once, not 'unintentionally' multiple times, his account would be suspended/closed as stated in T&Cs.
(If you robbing a bank and get caught on friday, you cant just give back stolen money on friday and walk away freely with other money, as an example  )

And as mentioned above, OP got successfully withdrawed more than he deposited and also rewarded 200mB as bonus.

Guys, here are ADDITIONAL history proofs of issue abused, with proofs that pre-game bets were made after the game started, check them out:

















Our T&Cs item that describes what must happen if any issue is abused even once:

BetOpen shall be entitled to close or suspend your account if:
- BetOpen considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
- BetOpen considers that you have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of BetOpen or any of its customers or if your account is being used for the benefit of a third party;

So, to sum up provided proofs:

- Indirect evidences:
 Unusually perfect performance with very small possibility of the user on the day of issue present
 Proof provided that issue were really present on the discussed day
 User even agrees that he may abused issue:

Okay, so I placed bets during and after the games had ended? even if I did it was not intentional...

- Direct evidences:
 Provided detailed history with highlighted timestamps that shows abuse
 Provided T&Cs statement with the punishment that should be executed even if advantage is taken once (here we have proofs of multiple abuse)

We hope provided proofs could help to clear our honest name from this wrong accusations and show that all our actions were fair, right and according to our rules that anyone could check on the site.

We showed that you've violated the rules multiple times, we can't say what were your intentions, this is straight facts. It's our right and obligation to follow our T&Cs even for a single violation, so you can't say that we're scamming, we just following the rules as we should.

[M0w]

Alright, obviously I'm not fond of the final outcome and I think the whole situation could (and should) have been handled differently but I will accept your decision and close this accusation and remove the negative feedback on your account.

One final question though, does this mean I am completely banned from your website? Or is there any chance you can give me an opportunity to gamble on your site again?

Thank you.

[BetOpen]

Alright, obviously I'm not fond of the final outcome and I think the whole situation could (and should) have been handled differently but I will accept your decision and close this accusation and remove the negative feedback on your account.

One final question though, does this mean I am completely banned from your website? Or is there any chance you can give me an opportunity to gamble on your site again?

Thank you.

Thanks for understanding.
As you agreed with our decision we would like to give you opportunity to continue gamble and also a free bet to participate in our parlay promo. 
Lets discuss the details in private messages.

[Chevas Regal]

Alright, obviously I'm not fond of the final outcome and I think the whole situation could (and should) have been handled differently but I will accept your decision and close this accusation and remove the negative feedback on your account.

Great to see that, I knew it from before. It was brave of You that you have settled the accusation.

One final question though, does this mean I am completely banned from your website? Or is there any chance you can give me an opportunity to gamble on your site again?

I think BetOpen should show their kindness and should provide OP with new account and should not ban his/her IP.

Lastly "Its better to be late than Never."

[M0w]

Thank you BetOpen, I really appreciate it!

Will you contact me via PM?

[BetOpen]

Thank you BetOpen, I really appreciate it!

Will you contact me via PM?

Yes

[Seraph1980]

For me it seems like fraud from BetOpen. A basketball game lasts at least 48 minutes ( 4 quarters x 12 minutes ). And the bets got a timestamp, that is not after the end of a game. And the 26th of march was the day where the clocks were synchronized to daylight saving time. If i were the op, i wouldnt give it up.

[lottery248]

op did you check the timezone difference upon betting? because there are a certain timing between the boarder. like if the bet's deadline is GMT 2pm with +1 daylight saving, the actually deadline is 9pm in case GMT+8. btw great to see your accusation is being resolved.

For me it seems like fraud from BetOpen. A basketball game lasts at least 48 minutes ( 4 quarters x 12 minutes ). And the bets got a timestamp, that is not after the end of a game. And the 26th of march was the day where the clocks were synchronized to daylight saving time. If i were the op, i wouldnt give it up.

+1 check out the actual schedule of sports before placing bet.