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Author Topic: HELP - Logged into Bitmain, gone to my profile and no details of orders etc ??  (Read 336 times)
Dragonizer
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April 05, 2017, 03:09:48 PM
 #1

Hi All

I am sure i have seen the orders/description/dates/numbers etc in 'my profile' section.

I have just logged in, gone to ACCOUNT SETTINGS and all it has is tabs ?

1. - Information -Which just shows me to add/change Avatar and Registration time.
2. - Security Settings -Which shows the usual as expected, including last log ins.

I have definitely viewed my past orders/invoices/dates etc...

Where are they ?

Anyone help ?

Cheers

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April 05, 2017, 10:45:14 PM
 #2

Double chechk your internet connection if it has an issue that bothers but if its okay then, only the support can solve your questions try to reach them and contact them and wait until they responded to you.


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Dragonizer
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April 06, 2017, 07:38:13 PM
 #3

Double chechk your internet connection if it has an issue that bothers but if its okay then, only the support can solve your questions try to reach them and contact them and wait until they responded to you.

My internet is fine, i have contacted Bitmain and they are just as confused as i have no INVOICE tab ??

They just said keep refreshing page...
ZBTCoin
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June 11, 2017, 05:57:16 PM
 #4

Did you solve this, I am having the same issue right now.  I know I have seen my past orders many times.  Today i feel like its just missing from the site.  Been refreshing for hours

Edit:  Solved.  Incase this helps someone else...  www.bitmain.com and shop.bitmain.com are different (even though they look exactly alike).  You have to be on Shop.bitmain.com to see past orders in your user center. 

Was very frustrating to figure out  hope this helps someone else.
maquiavelo
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February 02, 2018, 02:34:36 PM
 #5

I'm having the same issue. Did you got to solve it?
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