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Author Topic: Yobit scammed his clients - no withdrawal - no support - no nothing  (Read 3840 times)
hirojandro335
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June 05, 2017, 03:04:35 PM
 #61

please give us an update
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VerdOrrBT
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June 06, 2017, 07:16:37 AM
 #62

18 days...

P.S. I'm not very good in English, who can/want to help to translate? https://bitcointalk.org/index.php?topic=1946306
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June 06, 2017, 08:09:48 AM
 #63

please give us an update

I checked the Op post and he still active,but only active posting on Yobit's threads directly attacking yobit's reputation but you are right he should have updated this thread but based on all his post,yobit did not address his issues.

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VerdOrrBT
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June 07, 2017, 01:17:20 AM
 #64

please give us an update

I checked the Op post and he still active,but only active posting on Yobit's threads directly attacking yobit's reputation but you are right he should have updated this thread but based on all his post,yobit did not address his issues.

You are right - attacking their reputation is the only thing I can do.


Итак, 19 дней -

Code:
2017-06-07 03:29:06 greenparanoja
...не зачисляются на счет монеты по многократно подтвержденной транзакции и нет ответа от поддержки о причинах.
currency_id: 89 (XVG),
txid: f92e1a3b131c29d546b56e7a7ccd0ec88fd325d7a69b6a1c769ca54b8bdf8d24

New ticket. Translation -
19 days... ...Coins are not credited to the account on a repeatedly confirmed transaction and there is no response from support for reasons.
Epimetheus
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June 07, 2017, 06:51:51 AM
 #65

Yobit RISE withdrawal stuck with status "In process" for a week now. No response from support or admins. SCAM Smiley Never even trade at Yobit again.
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June 07, 2017, 06:53:51 AM
 #66

YOBIT is listing new coins, but they fail to respond to PAID SUPPORT TICKETS. They are even too lazy to collect the fee.

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June 07, 2017, 08:44:20 AM
 #67

YOBIT is listing new coins, but they fail to respond to PAID SUPPORT TICKETS. They are even too lazy to collect the fee.
Stop using the scammers.
coin-investor
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June 07, 2017, 12:33:42 PM
 #68

YOBIT is listing new coins, but they fail to respond to PAID SUPPORT TICKETS. They are even too lazy to collect the fee.

Or there are no support at all imagine even a paid support is not being answer,if they ignore paid support what more with free ones I strongly believe they made more money from ico much more from fixing wallets and paid support,these are the nreason why they are losing reputation.

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VerdOrrBT
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June 09, 2017, 09:09:24 PM
 #69

All issues with XVG wallet solved, please check your XVG balances on your accounts.

Sorry for delay.

I confirm: although with a considerable delay, but the coins are credited.
I apologize for the overly harsh words.
YoBit
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June 14, 2017, 08:22:21 PM
 #70

Some of fixed coins:

- XNX (xanax) fixed
- LOOT - fixed
- MM - fixed
- NODES - fixed
- STRP - fixed
- TBCX - fixed/resync
- TIT - fixed
- XQN - fixed

okcash - fixed
xpd - fixed
sh - fixed

007 - nodes added, stake on / wallet fixed
SWING - fixed/ full resync

LDOGE - fixed + full resync
XVG - fixed
chess - fixed
DCR - fixed

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abdeslam
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June 30, 2017, 10:56:22 AM
 #71

Hello,

It's been now more than 6 days that I am waiting for my withdrawal of Dice coin and still nothing happened, the status is still in "In process" I have made 5 tickets and now answer got yet ? What's the problem with YOBIT ?
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August 11, 2017, 06:23:36 AM
 #72

Some of fixed coins:

- XNX (xanax) fixed
- LOOT - fixed
- MM - fixed
- NODES - fixed
- STRP - fixed
- TBCX - fixed/resync
- TIT - fixed
- XQN - fixed

okcash - fixed
xpd - fixed
sh - fixed

007 - nodes added, stake on / wallet fixed
SWING - fixed/ full resync

LDOGE - fixed + full resync
XVG - fixed
chess - fixed
DCR - fixed
Why does your support not reply to tickets?
You guys could be making SOOOOO Much more money than you are now, simply by investing in a support management team, you already have the profile, the size and the customer base, but all you do is fuck up any small amounts of good work you do by failing to do the basics.
Communication and promptness is the key, it installs trust.

If you guys had a proper support team or a management team that gave more than zero f$%ks about their customers you could probably make 2 to 5 times the amount of money you are making now, instead you are slowly losing customers and more and more of these threads are appearing which will in turn hurt your customer base and profits.

Cliffnotes - You have the opportunity for a relatively small expense to turn your platform into a gold mine but instead, you treat it like a cat that visits your house every now and then and only give it a few scraps here and there if and when you feel like it.   



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August 24, 2017, 11:48:33 PM
 #73

It's been an hour but until now my bitcoincash withdrawal hasn't arrive and I guess I should not expect to arrive anymore I just become one of their victim I'm glad I'm out of their campaign, people should stop patronizing and promoting this exchange.

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October 06, 2017, 03:29:19 PM
 #74

Yobit doesn't let me to withdraw NTRN coins since July 2017. And support every time answers that withdrawal will be fixed soon.

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October 06, 2017, 04:49:33 PM
 #75

I think its obvious that YOBit is a dying horse. They talk about improvements to the site and how things are better and bedtter, but they cannot fix the existing issues they have. Support tickets that are not responded to, coins that are locked out or put in Maint mode forever... What do you expect people to think?

Want people to stop calling you a scam?


1) Stop making stupid changes to your site till you have addressed the EXISTING problems. Adding 20 markets for the coins is stupid when you cant work with the ones you have.
2) Address your current problems. If you will never fix a coin, or if it is not fixable let people know and close trading for it.
3) When a coin is not fully functional, make it clear. Right now the only way to know if withdrawals are allowed is to buy coins and try it.
4) Hire support staff.
5) Remove outright lies from your FAQ like this:
 
***** How quickly does the Support Team respond to the request? ↑
Major quantity of responses comes to users within an hour, but sometimes it takes up to 24 hours to send the response. We are working at improvement of Support Team performance.

Till you do this, nothing else you say matters. If my coins were not stuck at your exchange I would have moved on already... as soon as they are available I will do just that.
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October 06, 2017, 06:37:12 PM
 #76

i wouldnt trust yobit they listing ponzi and scam coins..why people still using that Exchange i really wanna  know.
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October 07, 2017, 03:17:21 AM
 #77

i wouldnt trust yobit they listing ponzi and scam coins..why people still using that Exchange i really wanna  know.

easy, they have locked 1/2 the coins up and prevent you from withdrawing them.
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