|
April 08, 2017, 02:36:39 AM |
|
Hello,
Sorry if I'm posting this in the wrong place. I'm new here. If this needs to be moved, sorry.
I attempted to transfer 1k factoids from my Poloniex account to my Enterprise wallet two weeks ago. The transaction never arrived. I've contacted Poloniex more than once. One time I received a response after about a week saying they have escalated the problem and will get back to me shortly. That was a week ago, I responded asking for help again and have not received a response.
I went to the Factom Slack support channel and asked what I should do. It was recommended to me that I make a post here and that someone may be able to help me out.
Thanks, Peter
|