Initial Post:There have been (the past days) an increasing number of reports of users (including myself) that Withdrawals are stuck in "Awaiting Approval" for days, and they're not getting out.
https://bitcointalk.org/index.php?topic=1893008.60https://bitcointalk.org/index.php?topic=1907457.0https://bitcointalk.org/index.php?topic=1907678.0https://bitcointalk.org/index.php?topic=1834015.0Withdrawals are taking 3-4-5+ days and not getting out of "Awaiting Approval"
I myself think I lost around 1 BTC, which is all the money I had invested in crypto. Big dreams for a lot of people. Down the drain.
Over 28 hours and no response from support.
All the moderators ever say is "Contact support we can't help you". "Stay calm your withdrawals will get processed and it may take up to 24 hours".
Now they're under a "presumed" DDoS, this is just ridiculous.
The same "The coins are safe" announcements from twitter. But they're not addressing the withdrawal issue
Later Edit:After 38 hours the funds were released to my litecoin account on BTC-E. I was planning to sell them at a higher price (0.0185 BTC). I have lost over 30% of all my money due to litecoin going down and I meant to sell it but they were stuck on this god awful exchange. Basically last 3 days of hard work trading went down the drain because of one exchange. When my LTC got to BTC-E, they were worth (0.0145 BTC)
Why do they need this security measure? If someone hacks into my polo account it's my fault for not securing it well enough.
No exchange should hold my coins hostage, totally not ok. Especially since they do not tell you about this issue from before:
They should have a big FYI on their page kind of like this:
Warning, your withdrawals might take more than 30 hours to a few days to process if you:
- Have not enabled 2FA
- Recently changed your IP
- etc.