> BTC-E >>>dont send my dolor after 3 days ... dont answer to my tickets

[stewart2012]

Looks like at this point all you can do is keep asking BTC-E for the Okpay transaction ID. It should be very easy for them to give it to you. Actually they should always put it up on their site under the history section everytime a transaction is done!

Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:

"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"

Just one single line. This is a real simple request, they will have to respond and quick! I hope...

thanks my friend

i have already 2 open ticket and wait for their answer

i think they know exactly my situation . no need to add Btc-e transaction . in 13 may i had just a withdraw and all things is clear . no need to extra explanation unless they didnt send any fund to my OKPAY account .

my withdraw request was 13 may and today is 20 may 2017 ... fuck btc-e ::: worst support system that i see so far .

[stomachgrowls]

Looks like at this point all you can do is keep asking BTC-E for the Okpay transaction ID. It should be very easy for them to give it to you. Actually they should always put it up on their site under the history section everytime a transaction is done!

Do you still have 4 tickets opened with them? if not and you have only 1 left, Maybe you could create one more that simply say:

"Please provide me with the OKpay trs ID for my Btc-e transaction #123456789"

Just one single line. This is a real simple request, they will have to respond and quick! I hope...

thanks my friend

i have already 2 open ticket and wait for their answer

i think they know exactly my situation . no need to add Btc-e transaction . in 13 may i had just a withdraw and all things is clear . no need to extra explanation unless they didnt send any fund to my OKPAY account .

my withdraw request was 13 may and today is 20 may 2017 ... fuck btc-e ::: worst support system that i see so far .

you cant do nothing as of now but to wait for the reply of btc.e regarding on this situation since okpay did already tell some words that they havent recieve any funds yer and as you said you do trust them for how many years now.The problem here is only btc.e and why they  dont really give trs id is the main question here.

[stewart2012]

you cant do nothing as of now but to wait for the reply of btc.e regarding on this situation since okpay did already tell some words that they havent recieve any funds yer and as you said you do trust them for how many years now.The problem here is only btc.e and why they  dont really give trs id is the main question here.

Unfortunately YES

i am so angry of this fucking support system

they act like frauds . never trust to BTC-E

thank you for follow my topic . i will update this topic here as soon as i receive a answer .

soon i will start to publish this topic in all coin forums . if you search BTC-E scam you will see how many complain just in 2017 year

[stewart2012]

Hello  every body 
 
Finally BTC-E refunded my dolor to my balance today .





i wish all my friends get a answer in support system in BTC-E  soon


my case closed now . thanks all .

[stomachgrowls]

Hello  every body 
 
Finally BTC-E refunded my dolor to my balance today .





i wish all my friends get a answer in support system in BTC-E  soon


my case closed now . thanks all .

Better to lock this thread so that no one would able to make repetition of comments related to your case.As if now its already been resolved im glad that you got your refund and i do really believe about the legitimacy of BTC-e since ive been using it on the past year and it works fine for me.When it comes to this kind of cases its really better to be patient sometimes.

[stewart2012]

Better to lock this thread so that no one would able to make repetition of comments related to your case.As if now its already been resolved im glad that you got your refund and i do really believe about the legitimacy of BTC-e since ive been using it on the past year and it works fine for me.When it comes to this kind of cases its really better to be patient sometimes.

dear friend i still believe BTC-E SUPPORT act so weak and i never satisfied of their help also they even have not a online operator for help .

its so bad .

they must increase quality for their support system .

i think waiting for 10 days for solve a simple problem like for me is so high and is not acceptable .  

i just was in high stress and high tension in this period . i hope this never happen for another
 

[stomachgrowls]

Better to lock this thread so that no one would able to make repetition of comments related to your case.As if now its already been resolved im glad that you got your refund and i do really believe about the legitimacy of BTC-e since ive been using it on the past year and it works fine for me.When it comes to this kind of cases its really better to be patient sometimes.

dear friend i still believe BTC-E SUPPORT act so weak and i never satisfied of their help also they even have not a online operator for help .

its so bad .

they must increase quality for their support system .

i think waiting for 10 days for solve a simple problem like for me is so high and is not acceptable .  

i just was in high stress and high tension in this period . i hope this never happen for another
 

I do understand on your part and whos the one who do like to wait for too long speaking on their withdrawals which is already a big amount. 10 days is long and you are right they should really change or focus more on their support because this is one of the most important on any site would have because if theres problem arise it can easily resolve when theres an active support.

[mOgliE]

BTC-E is a bit slow I agree on that

But they never failed to keep their words!
Even if they act a bit slowly and aren't easy on verifications, they're always giving you what you deserve at the end.