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Author Topic: Direx Limited, SoftSwiss, Direx N.V Scam by Ivan Montic  (Read 1443 times)
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May 27, 2017, 01:06:41 PM
 #1

Today Bitcoin is an excellent alternative to traditional currencies. In turn, the bitcoin casino is a growing niche of gambling. Online casino users enjoy playing Bitcoin because the cryptocurrency provides a quick, completely anonymous and at the same time transparent financial transactions.

The Advantages of Bitcoin Casino

There is the possibility to buy a ready-made platform, casino turnkey, or purchase of a script, online casino developers.
There are a number of companies involve the development of platforms allow you to play online-games with cryptocurrencies. One of these is SoftSwiss. Our journalist decided to find out what you need to know to create this type of business. To do this, we contacted representatives of SoftSwiss, a software manufacturer for gambling platforms.
Casino using Bitcoin as the only way of payment, have their competitive advantages, than they attract a separate niche of users. When you launch the online casino, you consider such features as the possibility of saving on royalties without the tax of this type of activity. Thanks to this, the creation of bitcoin casino takes less time compared to its competitors using traditional payment systems. In turn, users will receive full anonymity and control of their funds and quick processing, both deposits and withdrawals of funds. The average payment confirmation takes about 15 minutes.
Online casino that work directly with Bitcoin or other cryptocurrency, often provide more favorable terms than traditional casinos.  So, the operators are trying to attract a large mass of players and popularize the cryptocurrency due to the lack of commissions and other payments.
Player who win a cryptocurrency in bitcoin casino can spend it on the goods offered in virtual shops, which are available on the Internet today. Some players use the profit as a means of saving, as its value gradually grows.
How to Start?

So, first you need to decide on the budget. The creation of the platform itself will cost 22,000 euro. If necessary, the provider provides other services for an additional fee.



According to the manager of SoftSwiss, Pavel, the price was revised earlier this year. Therefore, if you are offered cheaper, it is worth thinking about the reliability of the persons making you an offer.
In addition to Bitcoin, you can integrate other cryptocurrencies to your platform. The manager of the company advised the Ether integration. The others do not enjoy special demand, according to him.
The design of the website takes into account all the wishes of the customer (color schemes, panels). Unfortunately, the service does not provide support to users in the US, Spain and the UK, although their official website indicates support in the United Kingdom. Such restrictions are connected with the strict regulatory policy of the states. Therefore, access to users using IP of these countries blocked.
In addition to creating the platform itself, the company also offers support to players and services to promote the site.
According to the agreement, the company responsibles for all technical aspects of the platform and eliminates any problems caused by system failure.
Of the additional services should pay attention to the service of retention of players. This feature is not prescribe in the contract, but, if desire, you can incluide as an additional item. The service includes support for the platform using the marketing tools. SoftSwiss specializes in retaining existing players and increasing their loyalty.
This service is predominantly aimed at operators who feel yet uncertain as to how to achieve success in the business. It includes a strategy for player retention, its development and implementation, content and game management, e-mail distribution, presentation of the casino at various gambling forums.

The creation of the casino will take 1,5-2 months. The deal is formalized by the signing of the contract between the customer and supplier (SoftSwiss).
What's Coming After Making a Deal

Casino platforms SoftSwiss occupy about a third of all gambling services. And as it turned out, the Internet has a lot of negative feedback relating to and support SoftSwiss their customers. After our not so deep analysis we found that the positive reviews about the company is work of SoftSwiss itself.
Also we have met many complaints, which testify to negligence and the low level of technical training of employees of this company.
First, the managers who promote the platform do not seek to fully implement the project of the customer, which is due to the fact that one employee leads several projects at once. Moreover, such neglect is significantly affecte by the monthly advance payment for a service where they simply unprofitable to work productively.
Secondly, with the first difficulties customers can face already when developing the platform. Developers do not possess the level of competence that is sometimes required by the customer. Thus, the promised 1,5-2 months of launch outgrow in the years of creation and misunderstanding.
Thirdly, the company pursues exclusively personal financial interest, and can act with the customer at its discretion. This is evidenced by not only the feedback from the resource https://www.casinoz.biz/manufacture/SoftSwiss.html# but a clause in the contract, according to which the company has the right without explanation to terminate the contract with a customer (point d).
Thus, they constantly manipulate and intimidate the client so that he keeps his mouth shut.



Reading the reviews of their clients, we came to the conclusion that all these people caught in the fraud. CEO SoftSwiss, Ivan Montik, continues to deceive the unsuspecting new customers.
Online casino Satoshigames.io. is one of the victims of this fraud.
SoftSwiss abruptly stopped to service this casino, guided by the following:

"I hereby notify you of the termination of our contract from today (May 10, 2017) due to violations of agreements, intimidation of our company in forums and e-mail, use of software to provide games in regions where you do not have permission."

Unfortunately, this item was not registered in agreement...

While the company SoftSwiss headed by Ivan Montik claims about equal treatment of all of its projects, the game platform Satoshigames.io did not issue a restriction on registration in prohibited regions. But casino betchain.com has such protection and blocks access to users with IP from certain countries to register:



Because of the managers Direx N.V (SoftSwiss) negligence, Satoshi N.V did not receive the full package of services that provide the client's level with other customers such as betchain.com, playamo.com and others. Service of the casino Satoshigames.io was stopped due to business disturbance in Spain and the United States. SoftSwiss (Direx N.V) continues to serve these regions:



Although in some cases, company managers warn their potential customers about the prohibition of users' access to these regions.




The company also promises that attempts of such access will be blocked automatically, and in case of improper functioning of the options these issues will be decided by the technical support service.



In the case of Satoshigames nothing like this happened.

Besides, having communicated with the casino representative, it became obvious that in addition to the low level of consultations, the company's officials did not carry out half of the work, which SoftSwiss manager talked about before signing the agreement.


According to the information provided by the manager, internal marketing responsibilities included control over fraud. The company also represents casino in the main thematic forums: Casinomeister, Ask, Gamblers, etc. But none of these points never made.

In addition, it is very surprised the template for all clients of the English-speaking audience:



Why did the staff not even bother to translate the entire template in English Huh!!

And as Ivan Montik himself declares "We serve all clients equally" confirms that everyone can lose their money, not to mention the time and forces invested in "their own" casino, which one day will simply be stopped to service.

In addition, the company satoshigames.io did not receive from the provider softswiss poker room for which the first paid 13500

Conclusions

Nowadays there are enough specialists in the market who will happily agree to cooperation and will provide you with the products that are necessary to open the bitcoin-casino. The choice of the company involved in the creation of a gambling platform turnkey need to approach with extreme caution. Ensure its reliability will help information about the time in the gambling business, rewiews from customers and players and others.
Therefore, before deciding on the choice of the developer, it is better to choose a company with a good reputation.  It will be your first step on the road to success and prosperity platform.


In addition, I'm sure that customers in most cases transfer the management of their site to the company softswiss and after that I would not recommend playing in such halls at all.

Because the whole team of Ivan Monic thinks like scammers




CEO Ivan Montik
https://www.linkedin.com/in/montik
https://www.facebook.com/montik.ivan
skype: montikv




Anastasiya Baravaya Girl who sells soft,
skype: anbaravaya
https://rocketreach.co/anastasiya-baravaya-email_2475116
anastasia.borovaya@softswiss.com

Manager : Andrey Barabash
skype: andrey_barabash
https://www.facebook.com/andrey.barabash


Manager Alexandra Vakulchik
https://rocketreach.co/alexandra-vakulchik-email_2475112
https://www.facebook.com/alexandra.vakulchik
alexandra.vakulchik@softswiss.com


Manager Olga Sologub
https://www.facebook.com/olga.sologub.5
skype: ola-la1707


softswiss bitcoin wallet 3DJx2Cu3xq5Kbbh4DHnfP5WkUPbx2Bt6ZY


For a year the team was engaged in delaying the time and collecting 1000 monthly for their work which they skillfully sabotage

Approximate amount of fraud 50000eur

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June 02, 2017, 10:51:28 AM
 #2

Have you been deceived specifically by direx n.v?  Shocked If this is really true! - It is worth to prohibit advertising of all casinos that work under the license direx n.v

For example, theymos, such sites are not allowed to participate in the auction
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June 05, 2017, 02:48:33 PM
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Have you been deceived specifically by direx n.v?  Shocked If this is really true! - It is worth to prohibit advertising of all casinos that work under the license direx n.v

For example, theymos, such sites are not allowed to participate in the auction

Disclosure: I'm founder and CEO of Oshi/1 of SoftSwiss white label customers

I've read through this thread and my general observations are:
- on the point about customer services. Every casino has negative feedback from unhappy customers. The difference between casinos that are worth dealing with and ones that aren't, is how they sought those issues out. SoftSwiss have done a huge amount of work on their customer services over the last six months and certainly in our case, the overall level of customer satisfaction has grown enormously. Since most SoftSwiss white label casinos share the overall customer services infrastructure, it's reasonable to say that customer services are now pretty good for every SoftSwiss casino.

- Contractual obligations. A contract is an agreement between two parties (we know that!) And therefore is negotiated before it is signed. If this individual 'bit.news' agreed to the terms of contract, then how can he complain? If he wasn't happy with the contract terms, he should not have entered into them.

- In respect of the termination of this contract between 'bit.news' and SoftSwiss, I don't know any details and I can only assume SoftSwiss had a legitimate reason to terminate their contract with him. Obviously unless SoftSwiss comment on this, it will be a very one-sided account of things.

- In respect to this person's white label casino not having country restrictions, I find that difficult to believe. The consequences of SoftSwiss openly trading in unlicensed jurisdictions is very serious. Apart from the legal ramifications, if certain game providers were aware of SoftSwiss casinos knowingly recruiting customers from band jurisdictions, these game providers would not serve SoftSwiss and that would be a serious issue. SoftSwiss have done a lot of work in the last 12 months to improve screening of customers from unlicensed jurisdictions so I'm confident this accusation is unfounded.

- As far as decoration goes about accepting customers from Spain & US, 'bit.news' has shown a log of visitors, but I don't know whether they have been accepted as customers are not. If they were accepted as customers then it may have been one of the reasons SoftSwiss terminated their agreement with him.

- Also it's important to remember that many customers use VPNs and therefore unless a customer has registered AND/OR deposited declaring they are from a banned jurisdiction, then it is unreasonable for the operator to block users from these jurisdictions until they have declared themselves as being from a banned jurisdiction.

My overall conclusion: based on this and knowing SoftSwiss pretty wellI have no idea what actually went wrong, whether it was a personality thing? Or delivery not to expectations?  its important to remember they have something like 35 casino brands at the moment and this is the only time I've heard of a terminal disagreement like this.

For me at least, in order for these accusations to have any real merit there has to be evidence of predetermined fraud and all I see here is a broken business relationship.

My final comment: to describe someone as a scammer, assumes they perpetuate scams on a regular basis. In my experience and the experience of other SoftSwiss white label brands who I've met up with various conferences, they are all happy with SoftSwiss.
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June 05, 2017, 05:38:10 PM
 #4

Have you been deceived specifically by direx n.v?  Shocked If this is really true! - It is worth to prohibit advertising of all casinos that work under the license direx n.v

For example, theymos, such sites are not allowed to participate in the auction

Disclosure: I'm founder and CEO of Oshi/1 of SoftSwiss white label customers

I've read through this thread and my general observations are:
- on the point about customer services. Every casino has negative feedback from unhappy customers. The difference between casinos that are worth dealing with and ones that aren't, is how they sought those issues out. SoftSwiss have done a huge amount of work on their customer services over the last six months and certainly in our case, the overall level of customer satisfaction has grown enormously. Since most SoftSwiss white label casinos share the overall customer services infrastructure, it's reasonable to say that customer services are now pretty good for every SoftSwiss casino.

- Contractual obligations. A contract is an agreement between two parties (we know that!) And therefore is negotiated before it is signed. If this individual 'bit.news' agreed to the terms of contract, then how can he complain? If he wasn't happy with the contract terms, he should not have entered into them.

Terms of the contract were not met by softswiss. After we paid them money they began to pull the rubber.And also to give up other obligations that were sounded in the agreement.

Quote from: OshiNick
- In respect of the termination of this contract between 'bit.news' and SoftSwiss, I don't know any details and I can only assume SoftSwiss had a legitimate reason to terminate their contract with him. Obviously unless SoftSwiss comment on this, it will be a very one-sided account of things.

They did it because they had their plan from the very beginning. They did not fulfill the terms of the contract and therefore decided to find a reason not to fulfill them in the future

Quote from: OshiNick
- In respect to this person's white label casino not having country restrictions, I find that difficult to believe. The consequences of SoftSwiss openly trading in unlicensed jurisdictions is very serious. Apart from the legal ramifications, if certain game providers were aware of SoftSwiss casinos knowingly recruiting customers from band jurisdictions, these game providers would not serve SoftSwiss and that would be a serious issue. SoftSwiss have done a lot of work in the last 12 months to improve screening of customers from unlicensed jurisdictions so I'm confident this accusation is unfounded.

- As far as decoration goes about accepting customers from Spain & US, 'bit.news' has shown a log of visitors, but I don't know whether they have been accepted as customers are not. If they were accepted as customers then it may have been one of the reasons SoftSwiss terminated their agreement with him.

- Also it's important to remember that many customers use VPNs and therefore unless a customer has registered AND/OR deposited declaring they are from a banned jurisdiction, then it is unreasonable for the operator to block users from these jurisdictions until they have declared themselves as being from a banned jurisdiction.

Did you see the screenshots? On the portal came players from the US, Spain and made deposits
There were players with IP addresses of the United States and Spain


Dialogue with production manager
Quote
[04.05.2017 13:33:14] SoftSwiss Products: I'd also like to go back to my question from the e-mail. Which countries will be your main markets?
[04.05.2017 13:35:43] Martin Anna: The target market will be US, EU, ASIA, CIA
[04.05.2017 13:37:00] SoftSwiss Products: Our platform will not be made available for the US, unless the players find other means to register, but all the other markets are quite viable.
[04.05.2017 13:40:43] Martin Anna: That's bad. Players from US can't register or can register but not play? Why your platform don't support US.
[04.05.2017 13:42:37] SoftSwiss Products: Players with a US IP address will not be able to register at the casino as this region will be blocked. Similarly, we block UK and Spain as these jurisdictions have a strict level of regulation, even when it comes to Bitcoin play
[04.05.2017 13:43:00] SoftSwiss Products: The sample contract has been sent
[04.05.2017 13:43:21] Martin Anna: Ok
[04.05.2017 13:48:58] Martin Anna: And if it will a glitch in the system whom responsibility falls - provider or owner? Or i need to read a copy of doc at first?
[04.05.2017 13:50:27] Martin Anna: I haven't received the email with contract
[04.05.2017 13:51:41] SoftSwiss Products: The agreement will state that we are responsible for all technical aspects of the platform and if there are any glitches we will handle them in the order of priority that you set to our team.

Quote from: OshiNick
My overall conclusion: based on this and knowing SoftSwiss pretty wellI have no idea what actually went wrong, whether it was a personality thing? Or delivery not to expectations?  its important to remember they have something like 35 casino brands at the moment and this is the only time I've heard of a terminal disagreement like this.

You are cunning Grin

Quote from: OshiNick
For me at least, in order for these accusations to have any real merit there has to be evidence of predetermined fraud and all I see here is a broken business relationship.

My final comment: to describe someone as a scammer, assumes they perpetuate scams on a regular basis. In my experience and the experience of other SoftSwiss white label brands who I've met up with various conferences, they are all happy with SoftSwiss.


Here are some links in English

http://www.webpagescreenshot.info/i3/53655d77029939-95734520

https://www.casinomeister.com/forums/online-casinos/76183-direx-n-v-casinos.html

http://aufaq.com/lichnyj-opyt-v-razrabotke-produktov-elektronnoj-kommercii/1179.html

http://aufaq.com/new/1181.html

https://bitcointalk.org/index.php?topic=594723.0

https://bitcointalk.org/index.php?topic=589538.msg6517909#msg6517909

https://bitcointalk.org/index.php?action=trust;u=307265



Here are some links in Russian

http://forumonlinecasino.com/topic/255-softswisscom-moshenniki/

http://forumonlinecasino.com/topic/243-ttrblog-casino-ttr-moshennik-pod-vidom-igroka/

http://forumonlinecasino.com/topic/255-softswisscom-moshenniki/

https://www.casinozforum.com/threads/ekaterina-i-konflikt-s-ttrcasino.276/

https://www.casinozforum.com/threads/skandal-na-ttrblog-ban-ekateriny-ili-otzyv-o-ttrcasino.261/

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June 05, 2017, 06:33:09 PM
 #5

I'm also sure that I'm here talking with the managers of the company Direx N.V

You say the words of Ivan Monic, they thus justified themselves when they could not integrate poker
Do you want me to voice the words of a poker provider about the reason for not integrating poker?


Quote from: ENTERA POKER



Good afternoon,

 

For our part, we began a retrospective analysis of the situation and will be able to give a detailed report on Tuesday-Wednesday next week.

 

Best regards, Dmitry

Quote from: ENTERA POKER
Retrospective analysis

We did it and sent it to Softswiss. Since they are our partners, we can not directly transmit this information to you. In short, the communication problems were identified, which in principle are solved, further actions depend on your agreements with Softswiss.

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June 09, 2017, 10:45:20 PM
 #6

If Direx N.V. is the operator of SoftSwiss, where is the problem then?

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June 10, 2017, 12:02:58 AM
 #7

If Direx N.V. is the operator of SoftSwiss, where is the problem then?

The problem is that they did not do the work for which they took the money

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September 01, 2017, 08:57:14 PM
 #8

Please show me SoftSwiss's license?

The website softswiss.com does not state its operator!

The problem is that they did not do the work for which they took the money
Direx N.V. is incorporated in Curacao and believe it or not, Curacao has a court and it is not allowed by their laws to scam someone for 50,000 Euro!

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May 07, 2018, 11:31:54 AM
 #9

You are not the only one with bad experience!

ITech Labs Random Number Generator / Soft Swiss


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May 07, 2018, 11:47:36 AM
 #10

You are not the only one with bad experience!

ITech Labs Random Number Generator / Soft Swiss



Game protect, have you decided start spamming here as well?

Also, if anyone has an issue with iTech labs certificates, then go and complain to them directly and come back with their response... http://www.itechlabs.com.au/contact-us/
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May 07, 2018, 02:03:43 PM
 #11

According to your brain wash theories, informing the bitcointalk player community about issues with SoftSwiss is spamming?

And ask for your license is trolling and scamming, right?

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May 08, 2018, 04:50:53 PM
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According to your brain wash theories, informing the bitcointalk player community about issues with SoftSwiss is spamming?

And ask for your license is trolling and scamming, right?

That is correct. Game protect, you are a troll and you misguide and misinform for-profit to get people to register through your affiliate website
The fact is you're a spammer and the sooner your banned from these forums the better.

Readers: just look at Game protects profile of -64... And you'll see what I mean. If you think he should be banned as well, please report him to the moderators.

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May 10, 2018, 10:28:29 AM
 #13

The SoftSwiss scam scheme you are part of might will get banned soon, but not here on the forum! Cheesy

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May 10, 2018, 03:09:26 PM
 #14

Here’s a softswiss casino - or should that be bgaming as softswiss renamed themselves this year- happily accepting US players.

https://www.bitcoincasino.us
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May 12, 2018, 11:27:05 AM
 #15

Here’s a softswiss casino - or should that be bgaming as softswiss renamed themselves this year- happily accepting US players.

https://www.bitcoincasino.us
What indicates it is a SoftSwiss or BGaming casino?

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May 13, 2018, 01:44:19 PM
 #16

Number one the games, for instance Platinum Lightning is a Softswiss game (softswiss rebranded to bgaming).

Number two, I asked their live chat and they confirmed they’re softswiss (have screenshot)
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May 14, 2018, 10:00:06 AM
 #17

Number one the games, for instance Platinum Lightning is a Softswiss game (softswiss rebranded to bgaming).

Number two, I asked their live chat and they confirmed they’re softswiss (have screenshot)

Hi there,

BGAMING (in caps, so is on brand) is the game aggregator owned by Softswiss
Softswiss is the operational business which looks after payments, fraud, customer services
Direx is the entity that is owned by Softswiss and is the Curaçao licence holder.

BGAMING was set up because Softswiss have set up a game aggregation platform. What's this? It's a technology solution that makes it easy for other casino operators to incorporate numerous game providers using one technology solution. In return BGAMING take a small share of the game provider fees charged by each of the game providers.
Oshi, like a number of other casino brands uses BGAMING game integration to serve its games, Softswiss for things like payments and fraud and we share the use of the licence from Direx.

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May 14, 2018, 10:52:12 AM
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Hi there,

BGAMING (in caps, so is on brand) is the game aggregator owned by Softswiss
Softswiss is the operational business which looks after payments, fraud, customer services
Direx is the entity that is owned by Softswiss and is the Curaçao licence holder.

BGAMING was set up because Softswiss have set up a game aggregation platform. What's this? It's a technology solution that makes it easy for other casino operators to incorporate numerous game providers using one technology solution. In return BGAMING take a small share of the game provider fees charged by each of the game providers.
Oshi, like a number of other casino brands uses BGAMING game integration to serve its games, Softswiss for things like payments and fraud and we share the use of the licence from Direx.
How does SoftSwiss look after payments if it is a bitcoin casino?

Do the deposits and withdrawals run through SoftSwiss bitcoin wallets?

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May 14, 2018, 10:59:56 AM
 #19

Number one the games, for instance Platinum Lightning is a Softswiss game (softswiss rebranded to bgaming).
Does SoftSwiss offer its gaming software only to casinos that uses their Bitcoin Casino or White Label or Turnkey Casino solution?

Or is it possible that SoftSwiss also sell its gaming software to foreign casinos without any solution from them?


Number two, I asked their live chat and they confirmed they’re softswiss (have screenshot)
This means that bitcoincasino.us operates under SoftSwiss's Bitcoin Casino solution?

If so, why does Ivan think bitcoin casinos do not need a license?

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May 14, 2018, 02:16:00 PM
 #20

Number one the games, for instance Platinum Lightning is a Softswiss game (softswiss rebranded to bgaming).
Does SoftSwiss offer its gaming software only to casinos that uses their Bitcoin Casino or White Label or Turnkey Casino solution?

Or is it possible that SoftSwiss also sell its gaming software to foreign casinos without any solution from them?


Number two, I asked their live chat and they confirmed they’re softswiss (have screenshot)
This means that bitcoincasino.us operates under SoftSwiss's Bitcoin Casino solution?

If so, why does Ivan think bitcoin casinos do not need a license?

As ever Game protect, you're not making much sense and you're trying to lie and misdirect. If you remember what I said, BGAMING is the game aggregator. It sells a game aggregation solution to any operator. BGAMING is not a licence holder, it is only a game aggregation platform i.e. it groups up games from numerous providers to make it easier for any operator to enable thousands of games easily. The casino which uses BGAMING integrations, will use its own licence or the licence from a white label provider, if it is on a white label provider platform.

Ivan said nothing about Bitcoin casinos not needing a licence. That's you trying to be clever, but you're not.

Game protect, if you start making sense and put forth good solid arguments, I'm sure we would all value your contributions.

Readers, about game protect : he trolls many operators just to persuade users to go to his affiliate website.

He has posted hundreds of times and flamed as many threads: https://www.google.co.uk/search?num=100&ei=sBvfWpjROquZgAbsz4-wCQ&q=site%3Abitcointalk.org+game-protect

If you genuinely think these forums would be better without him, there are two simple things you can do:

1. Report game protect to the moderator. If enough people do this, the moderators will pay attention and ban this person
2. Give game protect a negative trust review. He has around 140 negative reviews already. It takes 30 seconds and you can do it here https://bitcointalk.org/index.php?action=trust;u=874254

How-to's

Report game protect to the moderator how to:
- click 'report to moderator' and give your reasons.

Trust review how to:
- go here: https://bitcointalk.org/index.php?action=trust;u=874254
- pick a scam he has already attempted
- use that as a reference and copy/paste the reference page + add your own comments


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