philipma1957
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June 12, 2017, 11:19:20 PM |
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i don't get there answer yet ![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif) Well I am earning on the site I am more then 0.01 earned which is nice but no info on status of the r4 board Just got the email from Bitmain Warranty saying my s9 b13 hash board is fixed. Total cost including shipping back to me was $250 minus a very nice repair service Beta Testers discount.. The board was repaired in 2 weeks, Love it! Now to see if they include a service report at least outlining what was done to repair it... Phil, any word on your R4 board? not yet. I did earn a few bucks with the beta myrig maybe 25-30 lost a lot to fees. A suggestion to them would be do not send small payments. 1 board hardly earns anything... if they took 10 days and made 1 payment fees would be 0.0002 instead of 4 or 5 x 0.0002 = 0.0008 or 0.0010 I have been exchanging messages with my rig so maybe they will give me repair info today or tommorrow.
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mamiakimo (OP)
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June 13, 2017, 12:46:03 AM |
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they told me to send it to them for repair and today they told me it's damaged and unfixable It's fastest 300$ i lost in my entire life
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philipma1957
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June 13, 2017, 12:54:43 AM |
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they told me to send it to them for repair and today they told me it's damaged and unfixable It's fastest 300$ i lost in my entire life
where did you send it? China? or Colorado, USA I just got a bill for mine which I sent to Colorado 25 to ship to them 175 to repair 25 to ship back = 225 cost. I am in New Jersey. They did give me some mining for the 1 board about 50 bucks but could have been more if they did 1 send of btc with 1 fee for 0.0002 instead of 4 smaller payments and 4 tx id payments of 0.0002 all in all an okay experience . Since I did not send to China
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NotFuzzyWarm
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Evil beware: We have waffles!
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June 13, 2017, 12:58:32 AM Last edit: June 13, 2017, 05:09:37 PM by NotFuzzyWarm |
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Sorry to hear that. Have they said what the damage is? I can think of many things that would make a board unrepairable such as blown internal traces, lifted pads, burnt PCB, etc. Again, this is why Bitmain Warranty (and Bitmain factory service) need to provide a report that says more than 'Fixed" or "Unrepairable"...
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mamiakimo (OP)
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June 13, 2017, 04:17:12 PM |
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they told me to send it to them for repair and today they told me it's damaged and unfixable It's fastest 300$ i lost in my entire life
where did you send it? China? or Colorado, USA I just got a bill for mine which I sent to Colorado 25 to ship to them 175 to repair 25 to ship back = 225 cost. I am in New Jersey. They did give me some mining for the 1 board about 50 bucks but could have been more if they did 1 send of btc with 1 fee for 0.0002 instead of 4 smaller payments and 4 tx id payments of 0.0002 all in all an okay experience . Since I did not send to China USA
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mamiakimo (OP)
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June 13, 2017, 04:19:01 PM |
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Sorry to hear that. Have they said what the damage is? I can think of many things such as blown internal traces, lifted pad, etc. Again, this is why Bitmain Warranty (and Bitmain factory service) need to provide a report that says more than 'Fixed" or "Unrepairable"...
no they just told me it cannot fix so i paid 300$ for 8 hours of hashing with 4.6TH
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Aurel577
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June 13, 2017, 04:41:54 PM |
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Sorry to hear that. Have they said what the damage is? I can think of many things such as blown internal traces, lifted pad, etc. Again, this is why Bitmain Warranty (and Bitmain factory service) need to provide a report that says more than 'Fixed" or "Unrepairable"...
no they just told me it cannot fix so i paid 300$ for 8 hours of hashing with 4.6THOuch! I just sent a board in to Denver and waiting to hear back. I think mine is repairable as it would hash great for a while then start to show xxx's and then stop. No high HW or heat issues from what I could see, just got tired of restarting the miner every couple hours.
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Unlock my old account please: Aurel57
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bit2255
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June 15, 2017, 07:48:48 PM |
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I just sent one of my R4s to Denver yesterday. Hopefully its fixable.
I asked about the myrig details, but nothing from them yet. I am sure they (Ashli) will let me know about that.
So right now, its wait a few days for them to receive it, and go from there.
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philipma1957
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June 15, 2017, 10:54:34 PM |
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they told me to send it to them for repair and today they told me it's damaged and unfixable It's fastest 300$ i lost in my entire life
where did you send it? China? or Colorado, USA I just got a bill for mine which I sent to Colorado 25 to ship to them 175 to repair 25 to ship back = 225 cost. I am in New Jersey. They did give me some mining for the 1 board about 50 bucks but could have been more if they did 1 send of btc with 1 fee for 0.0002 instead of 4 smaller payments and 4 tx id payments of 0.0002 all in all an okay experience . Since I did not send to China USA they sent me a refund for 200 and now say board is in a transition process. "sale (Bitmain) Jun 13, 00:36 CST
Hi Philip,
Thank you for the Paypal payment, it was billed to you by error while in transition process. $200 was fully refunded to you. We are sorry for the confusion you may have experienced!"So I do not know what will happen next?
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NotFuzzyWarm
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Evil beware: We have waffles!
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June 15, 2017, 11:16:58 PM |
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Nice! So I take it, in a way was thing as OEM Warranty repair. Sans have having to ship the whole miner over to China that is ![Wink](https://bitcointalk.org/Smileys/default/wink.gif) Think I'll ask about the bad board from the R4 I got early this year to see if they will do the same... So far UPS still says the repaired s9 board (batch-13) should show up at work Friday ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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philipma1957
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June 16, 2017, 12:37:19 AM |
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Nice! So I take it, in a way was thing as OEM Warranty repair. Sans have having to ship the whole miner over to China that is ![Wink](https://bitcointalk.org/Smileys/default/wink.gif) Think I'll ask about the bad board from the R4 I got early this year to see if they will do the same... So far UPS still says the repaired s9 board (batch-13) should show up at work Friday ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) yeah maybe you are right . it did fall in the 6 month time for warranty. and they are still sending me a little bit of coin as it mines. this time they let it build up a little higher so the fees are not as bad.
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philipma1957
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June 22, 2017, 12:58:29 PM Last edit: June 22, 2017, 01:11:52 PM by philipma1957 |
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the board is back i will be testing it
16yLHLoeyuCLPMXkVpC3gyrRYvwRGwjKJr
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NotFuzzyWarm
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Evil beware: We have waffles!
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June 22, 2017, 01:43:21 PM |
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So far the s9b13 replacement board been working perfect for the past 5 days. Note that I said REPLACEMENT - not repaired.
As rather expected they returned a different board than what I sent in, different lot and other ID numbers. If they do things like industrial equipment companies handle it, the bad boards are examined and tested then binned into one of 3 categories: 1. Just needs something quick/simple for the repair, fix and return same board 2. Can be repaired - send to depot, give core credit, exchange with reworked board from stock for fee 3. NFG and cannot be reworked.
Now, #2 would explain why Bitmain Warranty and Bitmain proper do not give us a report on what was was fixed. However... As I have said many times in the past they should at least tell us what typically fails. With the 100's of boards that have been repaired they have to have a list of usual suspects for each type of failure seen.
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philipma1957
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June 22, 2017, 01:50:59 PM |
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the repaired or replaced board (i did not check) is a poor performer. I will try a different psu in a day or 2 ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FRpx8UBh.png&t=665&c=zttsX-Ib43iVQQ)
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TheYankeesWin!
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June 23, 2017, 12:30:28 AM |
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Any luck with the replacement board?
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philipma1957
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June 23, 2017, 12:33:02 AM |
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Any luck with the replacement board?
Yes if I drop to freq 470 I get good results. If I was patient I good get my other one of these set it to 587 wire the good board from here to it. along with 2 boards on it. I would get 3x 4200 and 1 x 3200 = 15800 now I get 14200 for the two. well better then 11500 for the 1.5 r4 I was getting before the repair. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FxOBOpBU.png&t=665&c=2eVoiIshmfsFuQ)
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TheYankeesWin!
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June 24, 2017, 11:52:03 AM |
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So Phil how is the fixed/replaced board doing?
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philipma1957
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June 24, 2017, 11:55:00 AM |
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I have it up to freq 475 no x's and hash is at 6729.
I don't mind those numbers. One last thing to do is to remind myrig of the hosting bonus due to me. I think it is about 0.0015 btc I will check that number.
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Dragonizer
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June 25, 2017, 06:01:04 PM |
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I have an S9 with one faulty board under warranty, the price to send the WHOLE unit back as is ridiculous !!! I am based in the UK and don't know what to do !!!! Plus who to send it with, it's not worth the price imo. I would be better just voiding the warranty and just sending the board (but i doubt they would accept that). So frustrating and confusing atm. ![Angry](https://bitcointalk.org/Smileys/default/angry.gif)
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Unacceptable
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June 26, 2017, 02:21:20 AM |
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I have an S9 with one faulty board under warranty, the price to send the WHOLE unit back as is ridiculous !!! I am based in the UK and don't know what to do !!!! Plus who to send it with, it's not worth the price imo. I would be better just voiding the warranty and just sending the board (but i doubt they would accept that). So frustrating and confusing atm. ![Angry](https://bitcointalk.org/Smileys/default/angry.gif) That sucks......I don't have any problem sending back broken video cards with their crappy 3 YEAR WARRANTY LMAO!!!!!!!!!!!!!! ![Cheesy](https://bitcointalk.org/Smileys/default/cheesy.gif)
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"If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day long, you are the asshole." -Raylan Givens Got GOXXED ?? https://www.youtube.com/watch?v=9KiqRpPiJAU&feature=youtu.be"An ASIC being late is perfectly normal, predictable, and legal..."Hashfast & BFL slogan ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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