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Author Topic: BTC sent and confirmed but did not arrive on BitINKA  (Read 395 times)
wendel_55
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May 30, 2017, 08:48:04 PM
 #1

Recently in Brazil we were a bit orphaned of exchanges with the instability of the service of Foxbit (Largest exchange of Bitcoins in Brazil). So I tried to use the BitINKA exchange service. I tried to sell some Bitcoins that were in my wallet. So I sent it to BitINKA. There have been 3 confirmations, 6 confirmations to now are in 20 confirmations and Bitcoin has not yet been credited to my account. I've triggered their support. They have been checking, but I'm very disappointed with this service.
So here is my doubt. These receiving exchange address are dynamic addresses. New addresses are generated with each deposit. How can I prove to BitINKA that my deposit was made correctly? I always pay close attention, I check the shipping address.
See the transaction: https://blockchain.info/pt/tx/2d20684b3a421e6c9f1cc2ca1c911e2725bba26973b62a61f273a2c372747956
BitInka Wallet have this adress: 3ASR4WyTUj27XFMpqjs5Akntrr27Kapppk
Can anybody help me?

The transaction ID: 2d20684b3a421e6c9f1cc2ca1c911e2725bba26973b62a61f273a2c372747956
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Timelord2067
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May 30, 2017, 11:19:24 PM
 #2

Recently in Brazil we were a bit orphaned of exchanges with the instability of the service of Foxbit (Largest exchange of Bitcoins in Brazil). So I tried to use the BitINKA exchange service. I tried to sell some Bitcoins that were in my wallet. So I sent it to BitINKA. There have been 3 confirmations, 6 confirmations to now are in 20 confirmations and Bitcoin has not yet been credited to my account. I've triggered their support. They have been checking, but I'm very disappointed with this service.
So here is my doubt. These receiving exchange address are dynamic addresses. New addresses are generated with each deposit. How can I prove to BitINKA that my deposit was made correctly? I always pay close attention, I check the shipping address.
See the transaction: https://blockchain.info/pt/tx/2d20684b3a421e6c9f1cc2ca1c911e2725bba26973b62a61f273a2c372747956
BitInka Wallet have this adress: 3ASR4WyTUj27XFMpqjs5Akntrr27Kapppk
Can anybody help me?

The transaction ID: 2d20684b3a421e6c9f1cc2ca1c911e2725bba26973b62a61f273a2c372747956


Transaction is showing as 50 confirmations at the moment.

Are they communicating with other users on their sites chat page?  Any notices they are in maintenance?  Please keep us updated.

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wendel_55
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June 13, 2017, 05:07:41 PM
 #3

Recently in Brazil we were a bit orphaned of exchanges with the instability of the service of Foxbit (Largest exchange of Bitcoins in Brazil). So I tried to use the BitINKA exchange service. I tried to sell some Bitcoins that were in my wallet. So I sent it to BitINKA. There have been 3 confirmations, 6 confirmations to now are in 20 confirmations and Bitcoin has not yet been credited to my account. I've triggered their support. They have been checking, but I'm very disappointed with this service.
So here is my doubt. These receiving exchange address are dynamic addresses. New addresses are generated with each deposit. How can I prove to BitINKA that my deposit was made correctly? I always pay close attention, I check the shipping address.
See the transaction: https://blockchain.info/pt/tx/2d20684b3a421e6c9f1cc2ca1c911e2725bba26973b62a61f273a2c372747956
BitInka Wallet have this adress: 3ASR4WyTUj27XFMpqjs5Akntrr27Kapppk
Can anybody help me?

The transaction ID: 2d20684b3a421e6c9f1cc2ca1c911e2725bba26973b62a61f273a2c372747956


Transaction is showing as 50 confirmations at the moment.

Are they communicating with other users on their sites chat page?  Any notices they are in maintenance?  Please keep us updated.

Oh Man! Bitinka is a shame!

After 12 hours, they fix the problem. There are a absurd deposit delay in this exchange. In addition that, when I sell my Bitcoins, they freeze my withdraw into BRL (Brazilian Real). After wait 80 hours to withdraw, I give up and buy newly Bitcoins and send to another exchange. Conclusion: I pay all the Bitinka fees and don't have a any service provided.

If you are a portuguese speaker, I recommend see this post that I wrote about this case (sorry for my bad English, I'm a portuguese speaker):

https://blog.wendelrocha.eng.br/12-bitcoin/100-bitcoins-enviados-confirmados-mas-que-nunca-chegam-ao-destinatario

https://blog.wendelrocha.eng.br/12-bitcoin/101-be-your-own-bank-exige-responsabilidade-tenha-cautela-ao-transferir-seus-bitcoins-btc-a-terceiros
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