bittrex is a scam website - AVOID!- WITH PROOF!!

[TrumpD]

This thread has grown very long over the weekend with more complaints. Obviously something is up at bittrex. On social media it has gone crazy, either they have scammed or they are about to. It could also be that they are being shut down..

[1714775822]

1714775822

[jimbo147]

....
For the people who are reading now, that hasnt 2fa on, I recommend you to do so, as soon as possible.

and if you will lose device or reinstall app which you use for 2fa you will lose and bittrex account )
look at the reviews and feedback about Google Authenticator

I lost the device where I had 2FA, I wrote Bittrex support, I was waiting for the 2FA cancellation week and the problem was resolved.

[Schnecke]

I just tried "enhanced verification". After uploading all images, it just says "There was an error processing your documents Please reload the page and submit your documents again. Sorry for the inconvenience." Of course reloading does nothing, like others already said.

Still not a single word from customer support.

[Frem]

I just tried "enhanced verification". After uploading all images, it just says "There was an error processing your documents Please reload the page and submit your documents again. Sorry for the inconvenience." Of course reloading does nothing, like others already said.

Still not a single word from customer support.

The same here. Maybe it's for better - I'm going to look for another exchange.

[mamesso]

I've never had a problem with bittrex. I have long used bitrex, safe and reliable.
I thought it was just a matter of account verification only.

[sieemma]

Please before you report any issue of scam, let's know the exact thing you did which lead to this problem you are facing. Some people break site rules and if they know they are being published from their wrong doing, they launch a scam accusation here.
I am not saying you did something though but maybe ...

Bitrex staff trying to play the reverse accusation card here? That won't work.

I am not in any way in connection with bittrex. I just trade there and it works fine for me. Sorry if I made a comments which hurt you.
It would interest you to know that I couldn't log into my account for several days. It was just recently that I successfully log into my account. And here is what happened:
I registered bittrex with my phone and traded there for sometime and later on, I moved from my destination to another place. This time, I tried to access my account with a laptop and i did everything possible but couldn't. Later on I used my old phone, reset password on the and same browser, and I was told to wait for a day or two to access my account. Yesterday i logged into my account successfully using my phone.
I tried using my laptop to log in and the same problem occurred again. So the issue might be as a result of using different devices to access the site And probably changing locations(IP)

As at now, I can log into my account with my phone but laptop seems to have some issues.

I am not against anyone and I know how it hurt and how annoying it to be passing through this issues. I took it easy because I had no coins in my balance, what of someone with some huge amount of money in there?
Bittrex should find a way of solving this issue. It is becoming unbearable.

[monkeydominicorobin]

All of these centralized exchanges are investments. It is always a gamble. Most of them are in China. We cannot touch them. Keep your cryptocurrencies in cold storage if possible. All of them. Selecting the right exchanges is an investment so select only the best.

[enunrom]

Same, my account is disabled for no reason at all.
I very sad.

[zazarb]

I do not know, maybe it  issue  links with a certain country, but for me bitrex works perfect, recently  I took it out 7M doge and 20BCH, without delay.

[LoyceV]

I do not know, maybe it  issue  links with a certain country, but for me bitrex works perfect, recently  I took it out 7M doge and 20BCH, without delay.

This is also what cointelegraph suspects:

the most affected countries are Syria, India, Iran, Russia, Pakistan and Turkey.

Some of those countries have trade embargos against them. I'm not worried about Bittrex yet.

[Ehsan3d]

8 days past and my account is still disabled for no reason, my alts are down like a hell and I can do nothing about that. Still no answer from support except some shitty ones! :pooooooof:

[naf]

I just tried "enhanced verification". After uploading all images, it just says "There was an error processing your documents Please reload the page and submit your documents again. Sorry for the inconvenience." Of course reloading does nothing, like others already said.

Still not a single word from customer support.

The same here. Maybe it's for better - I'm going to look for another exchange.

This has just happened to me. And not a word from customer support.. After reading this post, I think I'm not going to trade there. So, what exchange do you recommend?

[rxracer]

yup
scaming on the way

It's so easy to say that given numerous complaints, but this post is just 6 pages long after nearly 5 months.  Most of the posts are general responses or people stating they have never had any problems, so even 6 pages is misleading.  I'm not saying there isn't an issue.  They could be fine, or about to crumble.  Who ever knows in crypto land?.  All I'm saying is you've seen the volume there right?  If this sort of thing was systemic we'd be well over page 100.  Posting "scamming on the way' is an alarmist comment backed, relative to the seemingly large Bittrex userbase, a small number of one sided stories.  Is the OP giving the full account?

Ok, so manshed wrote -

1. if you deposit a large amount, they will disable your account and never reply.

If you deposit a truly large amount of money without the required verification of course your account will be suspended.  It's like dumping thousands on a card.  Visa/Mastercard WILL check to make sure it's all kosher before letting you continue on. You say in point 5 "Their verification doesn't work".  So you only had basic verification before depositing this 'large sum'?  I'm not sure if you're large sum is 0.11BTC, cos that's far from large.  If that's it, what on earth would Bittrex want with your 0.11BTC?!  I did the math and they make about a USD1M a day on trading fees alone.  Then add in their cut of withdrawal fees. 0.11BTC... for real?  

2. if you contact their support they will not rely.

That sucks, and happens often in all sorts of unregulated markets.  If you got an answer and it's now resolved, not telling the people you've alarmed is bad form.

3. if you try to log in they will change your desk login details and then you are not allowed to reset your password.

If there's some issue with your account disallowing password changes is good practice.

4. You can not take your money back either!

Disabling withdrawals on a disabled account.  You're seriously surprised by this?
https://support.bittrex.com/hc/en-us/articles/115001352132-Why-is-my-account-disabled - There's your FAQ page btw.
  
5. Their verifications don't work on top of it, you are stuck in limbo.

Not sure why you think you ought to be able to do all these things on a disabled account.  I do at least agree that you shouldn't be stuck in limbo.  Having said that, I'd think someone who put so much effort in to their scam alert post would hang around a bit longer than 1 day if things were still unresolved.

I'm not a Bittrex shill (though I would say that even if I was).  I've used them alongside numerous exchanges for the last 6 months or so and have traded/withdrawn/deposited a lot more than 0.11btc many times.  Enhanced verification was no hassle.  On the flip side, I was literally a mouse click away from sending thousands to BTC-e just days before they crashed and burned.  Though suspiciously elusive, they'd been in operation without issue longer than any crypto exchange.  I wasn't clear on a small piece of wording on my new banks online transfer form so I cancelled the deposit until I got around to clarifying.  Thank you Citibank for your crappy wire transfer form .

I'm pretty much just saying do your own research, don't just immediately take a bitcointalk scam alert post as the truth.  It's hard not to.  We're wired to believe everything we're told.  Literally.  Then we use our learned knowledge to decide, in nanoseconds, whether we know or believe it to be true or not.  In the OP's case I believe there's more to it.

FYI, writing distracts me (usually pen/paper, but any port in a storm), and I needed distraction from the frustration of being AFK for the discovery of block 491,407.... because we ran out of butter.  I thought it wouldn't take long at the shop.  It did.

[pentae]

Account also disabled and stuck in verification hell.

Been stuck for two weeks now - uploaded a perfectly good passport and selfie, absolutely nothing wrong with either, then was stuck on a verification loop for a week. Multiple support requests, no response.

Finally, they fixed the bug and now it just says to contact support. Upload the selfie + passport again into the support ticket, Another week goes by, nothing.

2 weeks and these guys are fast to take your money, but getting it out is completely banned, and for what? it's my fucking money I deposited!

My credentials are perfect, but after complete radio silence this is just a perfect example of a very large exchange that doesn't have the will to give a fuck about its customers.

If I had a time machine i'd go back and never do business with these guys. And buy bitcoin at 3 cents ofc.

[rxracer]

Account also disabled and stuck in verification hell.

Been stuck for two weeks now - uploaded a perfectly good passport and selfie, absolutely nothing wrong with either, then was stuck on a verification loop for a week. Multiple support requests, no response.

Finally, they fixed the bug and now it just says to contact support. Upload the selfie + passport again into the support ticket, Another week goes by, nothing.

2 weeks and these guys are fast to take your money, but getting it out is completely banned, and for what? it's my fucking money I deposited!

My credentials are perfect, but after complete radio silence this is just a perfect example of a very large exchange that doesn't have the will to give a fuck about its customers.

If I had a time machine i'd go back and never do business with these guys. And buy bitcoin at 3 cents ofc.

I know that enhanced verification isn't necessary to withdraw/deposit at most exchanges, including Bittrex, but why take the chance of problems?  You obviously had the required documents to get it done.  I know they use Jumio verification which is automated, so if you can't use that anymore you are at the mercy of human intervention.  

Just one thing to keep in mind.  Crypto has exploded.  I've noticed exchanges taking a LOT longer to verify.  2 weeks is far from unusual now.  It's still not good enough.  They're making more money with the boom so they can afford to hire enough support to respond in 48hrs at most.  Tether is by far the most hilarious.  Or sad... I prefer to see the funny side.  I was about 2300 in their queue ages proly 6 months ago.  I'd only move up like 2 or 3 places a day!  I had a bet with a friend whether it would go through before 2018.  I lost, they actually sent me the ok a few days ago.

I make it a hard rule to immediately verify to the highest (regular) level before depositing a thing.  I think quite a few of these situations would be avoided if everyone did that.  Not all, but surely some.  Even if you've truly done nothing wrong, something has triggered this and now your stuck trying to do something you could have done well before putting your hard earned money on the table.  Don't you think there's at least a chance you'd better off if you'd verified first?  Anyway, unless you've deposited so much money that an exchange which makes a million a day would be tempted to steal it, it's almost certainly an erroneous system trigger.  Not a ploy to take what is probably small fry to them.  Annoying, but not a scam.

Now I'm pretty much just writing/posting so I'm no longer a 'newbie'.  Only been a member for 2+ years .  I am still moderately curious about these scam claims.  History's proven it absolutely does happen, but I'm just not sure it happens much on such a small, individual basis.  

[Ben-carson]

I have traded with bittrex for quite some time now. And i think sometimes accounts are blocked for reasons afforementioned in their privacy policy (and updates).

A case in point is one owning multiple accounts and not disclosing them, and trading with himself using the different accounts.

True their support takes ages just like almost all exchanges, and this should be worked upon urgently as they make lots of money. No ones money should ever be held captive.

[pentae]

I make it a hard rule to immediately verify to the highest (regular) level before depositing a thing.  I think quite a few of these situations would be avoided if everyone did that.  Not all, but surely some.  Even if you've truly done nothing wrong, something has triggered this and now your stuck trying to do something you could have done well before putting your hard earned money on the table.  Don't you think there's at least a chance you'd better off if you'd verified first?  Anyway, unless you've deposited so much money that an exchange which makes a million a day would be tempted to steal it, it's almost certainly an erroneous system trigger.  Not a ploy to take what is probably small fry to them.  Annoying, but not a scam.

This is good advice, but in reality its not practical when you need to pick up a trade on something and don't have time to wait days/weeks to get verified before the price goes up.

When I created my account, even non-verified basic accounts could still withdraw. That changed 3 days after I joined. Interestingly, the newer your account the less you can withdraw. I can currently withdraw 0 BTC.

Regardless, doing enhanced verification was the very first thing I did. I'm not doing any shady, and using all my real info so why should I worry about being rejected or being stuck in hell? Bittrex is meant to be a reputable exchange. Through no fault of my own I was screwed by a policy change days after joining, along with a buggy verification process. They deserve to be called out until they improve their service.

[barota]

i do not think bittrex is scam . These last days At the beginning of August or after segwit . We saw problems deposit and withdrawls In most site exchanges : livecoin bittrex ; ;poloniex c-cex ...... Maybe there is a bad support from this sites exchange.

[aliashraf]

i do not think bittrex is scam . These last days At the beginning of August or after segwit . We saw problems deposit and withdrawls In most site exchanges : livecoin bittrex ; ;poloniex c-cex ...... Maybe there is a bad support from this sites exchange.

Are you a share holder there? If not, so why in the hell you are covering their ass? It is not about segwit obviously. They have put their hands on people's deposits with false claims about verification policy. It is a multilayer scam that is accomplished indecently.

Given a site is suspicious about one's identity, it can just cut  access to the service instead of stealing his/her money! It is ridiculous and rude.   Bittrex is definitely a scam, no doubts, no arguments, just accept it and deal with it. They do their scam in a sophisticated manner: like a reptile, they crawl, they choose their victims then they hunt and hide behind their large user base and make excuses about the screams and complaints saying: "hey! it is just about less than a percent of our users, others are safe" for now(they mean). It is essentially based on a ponzi like scheme: collect thousands of users, choose ones who have little or no access to your jurisdiction authorities, rip them off and don't worry, new users are coming!

Be wise, get your coins  out of this shitty site and don't argue!

[rxracer]

I make it a hard rule to immediately verify to the highest (regular) level before depositing a thing.  I think quite a few of these situations would be avoided if everyone did that.  Not all, but surely some.  Even if you've truly done nothing wrong, something has triggered this and now your stuck trying to do something you could have done well before putting your hard earned money on the table.  Don't you think there's at least a chance you'd better off if you'd verified first?  Anyway, unless you've deposited so much money that an exchange which makes a million a day would be tempted to steal it, it's almost certainly an erroneous system trigger.  Not a ploy to take what is probably small fry to them.  Annoying, but not a scam.

This is good advice, but in reality its not practical when you need to pick up a trade on something and don't have time to wait days/weeks to get verified before the price goes up.

When I created my account, even non-verified basic accounts could still withdraw. That changed 3 days after I joined. Interestingly, the newer your account the less you can withdraw. I can currently withdraw 0 BTC.

Regardless, doing enhanced verification was the very first thing I did. I'm not doing any shady, and using all my real info so why should I worry about being rejected or being stuck in hell? Bittrex is meant to be a reputable exchange. Through no fault of my own I was screwed by a policy change days after joining, along with a buggy verification process. They deserve to be called out until they improve their service.

I understand, but can't agree.  No trade, whether it's rational or FOMO is more important than peace of mind, or whatever you like to call it.  There will always be another good trade.  That's just me though.  I know most are used to being given a limited deposit/withdrawal amount without much verification.  Unfortunately with the boom comes a lot more thieves, hackers, scammers, launderers, pressure from government/authority to verify, and so on.  Exchanges have clearly been upping the KYC/AML ante lately.  There's a hell of a lot more at stake for them right now than most care to consider.      

I definitely agree with you about crap support.  I just got on to IC Markets (Forex exchange) live support a few hours ago as I needed them to change my email address.  An hour later it was all sorted. ASIC regulation is famously tough and basically forces that sort of immediate action.  Lots of people don't want governments to get involved in crypto, and personally I'm no fan of them either, but answering to nobody?....

Glad to hear you at least figured out the issue. @aliashraf  Am I still a newbie?

@aliashraf - What am I, invisible?  I've gone to great lengths to be abused by a mental person and I'm completely overlooked.  Damn, same post.  Still a newbie