duke7
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February 20, 2018, 06:55:04 PM |
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Same thing here, $1.5k stuck...
I opened a support ticket over 21 days ago for manual verification. I got an automatic reply. Days later I opened a second new ticket. Now I got a real person reply saying: " and due to increased volume in tickets we are experiencing longer support times than usual".
Read the Bittrex twitter, google a bit, you will find dozens of people saying the same thing: "I have been locked", "I can't take my money out!", "Give me back my money!", "Scammers!", etc.
This is really awful... Something has to be done
After 55-60 days waiting it was finally solved. Relief. ok so if anybody uses this exchange after reading this post, and gets robbed, they deserved to get robbed, because nobody should use this exchange after reading this I completely agree with you. Nobody should trust bittrex anymore. My withdrawal are still locked, but for bittrex i can continue to deposit even without kyc verification, loosing then my funds. One day they may decide to force a new "super verification" that no one can complete. Who could know after what they did!? This is fraud. TO be honest, I was relly upset. I thought it was a scam. And I had good reasons! In my opinion, they should reply to a support ticket in 2-5 days MAX. When you are waiting like 4-8 weeks it makes you desperate. Then finally, out of nowhere, a Bittrex email. The lack of communication was the worst part and a customer must always feel cared. Guys, consider that the last months have seen an exponential growth of crypto new users. All exchanges have "closed" their doors to new registrations because they could not handle the HUGE traffic and number of users: this happened in Bitstamp, Cryptopia, Bittrex, Binance... So maybe you just need to be patient. It hurts. But be patient. You can't do other thing.
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jperser
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February 25, 2018, 03:54:44 AM |
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I have been dealing with Bittrex for 6 months now. I have transferred coin in and out. I have traded to get enough coin for my Zencash node. Not a single problem.
But, I have not tried any of your specific issues. I don't think they are a scam. They can surely have poor customer support. They might even hire idiots to run there support program (growing pains). And with large amounts, they have to comply with government regulations.
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yomarve
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https://cryptotvplus.com
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February 26, 2018, 01:51:43 PM |
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Some times we don't follow the rules and then when things go wrong it's easy for us to badmouth something or someone. Not saying anybody did some bad stuff rather hitting a point that we should read TnC before joining any site .
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navelgazer
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April 09, 2018, 06:43:59 PM |
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naska21
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April 19, 2018, 09:57:54 AM |
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Amused to find this. I am trading on Bittrex for 4 years and so far so good. Are you verified customer? Did you contact support? I know they are very strict to some immorality of users ( like taking part in pumping groups) but I never expected they would empty user's account. I would advice you to go to their slack group and raise up the issue there. It may help.
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Cent21
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April 19, 2018, 01:50:00 PM |
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Amused to find this. I am trading on Bittrex for 4 years and so far so good. Are you verified customer? Did you contact support? I know they are very strict to some immorality of users ( like taking part in pumping groups) but I never expected they would empty user's account. I would advice you to go to their slack group and raise up the issue there. It may help.
I'm not an immoral user for example, i didn't take part in a pumping group or other strange things, but bittrex was very very unfair with me. My withdrawals are still locked at 0 btc daily limit, but my deposits are still full functional... so i can deposit there as much as i want loosing then my funds. Is that fair!? bittrex should be ashamed about their behavior.
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gembitz
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April 19, 2018, 01:58:36 PM |
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Amused to find this. I am trading on Bittrex for 4 years and so far so good. Are you verified customer? Did you contact support? I know they are very strict to some immorality of users ( like taking part in pumping groups) but I never expected they would empty user's account. I would advice you to go to their slack group and raise up the issue there. It may help. bittrex deserves to have everything taken from them forever. :\ ~they are guilty of fraud and stealing users coins.
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©2021*MY POSTS ARE STRICTLY FOR NOVELTY AND/OR PRESERVATION/COLLECTING PURPOSES ONLY!*It should not be regarded as investment/trading advice.*advocate to promote sharing and free software for the bitcoin community* #EFF #FSF #XTZ ===> START WITH NOTHING AND BUILD IT INTO SOMETHING!
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Lord11
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May 30, 2018, 07:25:08 PM |
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IT IS A SCAM! They put BTG wallet in maintenance 10 days ago, making tons of deposits inaccessible. They are lying that they need feedback from developers. (Meantime, other exchanges fixed BTG issues in days.) And Bittrex's support is unable to help, actually they have no willingness to solve the issue. (And they are forcibly closing the support tickets without any meaningful work.)
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josebcn
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June 07, 2018, 06:57:58 PM |
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Don't use bittrex.
I made a deposit of aprox 10K USD in crypto and because of their technical problems the deposit didn't get credited as usual.
Now they tell me that they have to manually check it and that it could take a month or more and this if it finally gets credited, maybe I "lose" my coins, they don't assure me that it will be credited even having blockchain tx id proof.WTF
This is unacceptable, avoid this exchange at all costs.
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cappy176
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June 08, 2018, 07:22:51 AM |
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Really I kind of find it hard to believe what people are saying bittrex is a USA based exchange if they were commiting fraud and stealing money they may get away with it in the short term but long term this is america nobody gets away with that type of thing on that scale and that in the open for too long. I really thought they were one of the most trusted exchanges?
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★ PRiVCY ➢ Own Your Privacy! ➢ Best privacy crypto-market! ★ ✈✈✈[PoW/PoS]✅[Tor]✅[Airdrop]✈✈✈ (https://privcy.io/)
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suchmoon
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https://bpip.org
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June 08, 2018, 12:52:16 PM |
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Really I kind of find it hard to believe what people are saying bittrex is a USA based exchange if they were commiting fraud and stealing money they may get away with it in the short term but long term this is america nobody gets away with that type of thing on that scale and that in the open for too long. I really thought they were one of the most trusted exchanges?
They got my $30 - what am I gonna do? Support stopped responding after a while and the only other venues of communication are: an address of the shelf company they hide behind, or their law firm. It's not worth doing anything, even in a small claims court. And I was one of the suckers to actually submit KYC docs. Most people wouldn't even do that and just forfeit small balances. So yes, they can get away with this shit for a long time. Even folks having problems with $10k would have a hard time in court. Try explaining a TX ID to a judge.
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cappy176
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June 10, 2018, 01:20:20 AM |
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Really I kind of find it hard to believe what people are saying bittrex is a USA based exchange if they were commiting fraud and stealing money they may get away with it in the short term but long term this is america nobody gets away with that type of thing on that scale and that in the open for too long. I really thought they were one of the most trusted exchanges?
They got my $30 - what am I gonna do? Support stopped responding after a while and the only other venues of communication are: an address of the shelf company they hide behind, or their law firm. It's not worth doing anything, even in a small claims court. And I was one of the suckers to actually submit KYC docs. Most people wouldn't even do that and just forfeit small balances. So yes, they can get away with this shit for a long time. Even folks having problems with $10k would have a hard time in court. Try explaining a TX ID to a judge. hmm interesting yea I had my issues similar to this with hitbtc but eventually did get my coins but just to be on the safeside I moved my coins off of bittrex. But in the short time I've been in crypto I've never had an issue with bittrex.
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★ PRiVCY ➢ Own Your Privacy! ➢ Best privacy crypto-market! ★ ✈✈✈[PoW/PoS]✅[Tor]✅[Airdrop]✈✈✈ (https://privcy.io/)
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OWZ1337
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BITCOIN===>THE DISRUPTIVE CYBERCURRENCY
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June 10, 2018, 01:43:20 AM |
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Really I kind of find it hard to believe what people are saying bittrex is a USA based exchange if they were commiting fraud and stealing money they may get away with it in the short term but long term this is america nobody gets away with that type of thing on that scale and that in the open for too long. I really thought they were one of the most trusted exchanges?
They got my $30 - what am I gonna do? Support stopped responding after a while and the only other venues of communication are: an address of the shelf company they hide behind, or their law firm. It's not worth doing anything, even in a small claims court. And I was one of the suckers to actually submit KYC docs. Most people wouldn't even do that and just forfeit small balances. So yes, they can get away with this shit for a long time. Even folks having problems with $10k would have a hard time in court. Try explaining a TX ID to a judge. kick bill in the balls? ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) *imho that might work? ![Grin](https://bitcointalk.org/Smileys/default/grin.gif) ~hahaa
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I am not a Financial Analyst, Investment Broker, Financial Adviser, Crypto-Guru or any sort of professional that would be deemed trustworthy! ![Wink](https://bitcointalk.org/Smileys/default/wink.gif) weee™
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DaveWave
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August 10, 2018, 07:30:05 AM |
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It is weird to read all these unresolved issues with Bittrex. I also have an account there for few years already and so far so good. I tried a separate account before and both accounts were locked. But after I submitted all the proofs and legalities I was able to access my account few weeks later.
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gembitz
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August 13, 2018, 05:22:00 PM |
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It is weird to read all these unresolved issues with Bittrex. I also have an account there for few years already and so far so good. I tried a separate account before and both accounts were locked. But after I submitted all the proofs and legalities I was able to access my account few weeks later.
https://www.bbb.org/us/wa/bellevue/profile/virtual-currency/bittrex-inc-1296-1000048938PATTERN OF COMPLAINT: On December 12, 2017, BBB recognized a pattern of complaints from consumers regarding repair and customer service issues. Consumers allege they are unable to access their accounts through Brittrex. #PITCHFORKS&TORCHES LIT
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©2021*MY POSTS ARE STRICTLY FOR NOVELTY AND/OR PRESERVATION/COLLECTING PURPOSES ONLY!*It should not be regarded as investment/trading advice.*advocate to promote sharing and free software for the bitcoin community* #EFF #FSF #XTZ ===> START WITH NOTHING AND BUILD IT INTO SOMETHING!
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JollyGood
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Top Crypto Casino
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September 18, 2018, 07:39:37 PM |
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I really dislike the way large exchanges treat customers, it seems such bad and unnecessary behaviour by them. Why do they cause so much negative PR for themselves because people will expose them?
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tomey
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November 19, 2018, 09:40:06 AM |
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They officially stole my BTG because... I did not withdraw until 5. November!
They are officially criminal!
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Bostraticus
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January 16, 2019, 03:28:00 PM |
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Bittrex can block your account without explaining the reason, moreover, they ignore my emails. I turned to support (ticket 1532649) but they do not answer me. I do not know what to do, I lost a few thousand dollars and no longer believe that I will return them. This is terrible so I think it is a realy scam.
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ExtractbotExtension
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January 18, 2019, 09:26:00 PM |
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Bittrex is one of the most trusted bitcoin exchange platform and I have been using it for a while now. The problem could have been from the tech. dept. If you have not been unable to resolve the issue by now nor contact any of the admin, you should talk to @pablowhale - telegram handle. He's an insider an has helped me once on a related issue. Thank me later
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g1itch
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January 21, 2019, 03:39:06 PM |
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