zcash-cloud.com Is It Real ?

[Zcash-Support]

CODE 10% OFF

CODE = 10zec

Nice !

Was selected out hand out 2 code's that give 20%. PM for details.

[Zcash-Support]

Had to help a customer who used two discounts codes. It say's on the FAQ only to use one discount code per order or there will be delay's in getting your account setup. Customer support was online and the customer has got his package all sorted. Let this be a warning NOT to use more than one code per order.

[madrage]

By now I finally got my login data...
But the login data sent to me doesn't work for the mining dashboard. I already had a short chat with the support in which they insisted that the login data works.
After entering the login details on the mining dashboard, I immediately get another login prompt and the login data is not being accepted.

I have got absolutely no clue what else I can do now!

[Zcash-Support]

Hello. Glad you have your login data. Send me a PM and lets get you logged in my friend

[madrage]

I am just chatting with an admin again. I created a screen capture and sent it to them... Let's see if they can help now. Otherwise I will send you a pm.

[Raccoon14]

i am still waiting for them to reply to my email for activating my account. Yesterday the support was really fast hope they'll answer soon.

[Zcash-Support]

They always fix all issues. Zcash went 10x in price . I can only imagine how busy they are 

[Raccoon14]

Still got no response from the support on my mail
also if one of the supportguys read this its order #205
username:s4lig

[madrage]

I still can't log in. Since I git a new password by now, I might not have the correct user name.

@Raccoon14: I have not got any email from them by now. The only pieces of information I got from them were via chat. None of my emails have been answered by them... One question: How did you get your username?

[Zcash-Support]

There seems to be no standard expressions to the usernames. I will post an online demo of me logging in and using the dash board control panel.
Support told me the abilty to mine zclassic will be available shortly.

PM me for support requests. I have the admins on my chat app.

[Raccoon14]

@madrage got my username in one of the first emails by them.. something like "welcome to zcash-cloud.com ....."

[madrage]

Thanks for the info. I've never even got such an email as my payment timed and it all went via chat since then...

[Raccoon14]

Why is there a chat that says its"online" and i still wait for like an hour now? 

[madrage]

am currently also waiting for someone to join the chat...

[Zcash-Support]

Seen these login issues loads. Support always get them fixed. Some people even just copy out from the email and dont take the space away from the end of the username.

http://zcash-cloud.com = A+++

[Zcash-Support]

How many sol/s does everyone have here ?

[Raccoon14]

0 because i still dont have my login data 

[madrage]

still no working login data...

[Zec101010]

VERY AMAZED  Mining @ 2950 sol/s on EUROPA MINING PACKAGE. PAID - LOGGED IN - ENTERED ZEC ADDRESS - USED DASHBOARD TO START - MINING STARTED - NEED UPGRADE BUT I GET ERROR "Sorry there are no upgrade options available for you at this time" I DO NOT HAVE THE MINER WITH MOST POWER. EMAILED SUPPORT BUT NO REPLY SO FAR. WILL UPDATE THREAD ACCORDINGLY. MY USERNAME IS ZEC101010 CAN ADMIN/OWNER ADD MY EXTRA FOR MAKING THIS ACCOUNT AND POST.

[Zcash-Support]

VERY AMAZED  Mining @ 2950 sol/s on EUROPA MINING PACKAGE. PAID - LOGGED IN - ENTERED ZEC ADDRESS - USED DASHBOARD TO START - MINING STARTED - NEED UPGRADE BUT I GET ERROR "Sorry there are no upgrade options available for you at this time" I DO NOT HAVE THE MINER WITH MOST POWER. EMAILED SUPPORT BUT NO REPLY SO FAR. WILL UPDATE THREAD ACCORDINGLY. MY USERNAME IS ZEC101010 CAN ADMIN/OWNER ADD MY EXTRA FOR MAKING THIS ACCOUNT AND POST.

Hey

Welcome to the zcash mining club. If you have any question you can ask here. I tend to be faster than support at answering questions or concerns.