investor__chris
Newbie
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Activity: 5
Merit: 0
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August 06, 2017, 07:34:43 AM |
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I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do?
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karan1498 (OP)
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August 06, 2017, 09:55:32 AM |
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I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do?
tell them to retransmit the tx with a high fee from the node |
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investor__chris
Newbie
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Activity: 5
Merit: 0
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August 10, 2017, 05:05:54 PM |
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Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets.
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nelmari
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August 11, 2017, 09:15:56 AM |
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I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries.
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bitnetter
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August 20, 2017, 04:42:20 PM |
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Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets.
Same here. Any last news? |
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saqwe
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August 20, 2017, 09:21:51 PM |
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I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries.
Poloniex have credited my ETC and i am convinced that they had resolved their deposit and withdrawal problems, have you tried to contact their support because they are now active and reply faster. |
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darkangel
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August 21, 2017, 12:06:37 AM |
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You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.
And I can send and transfer ETH in my bitcoin wallet and follow the rules. Regulatory compliance helps bitcoins to last longer. |
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coinzoid
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August 22, 2017, 03:14:09 PM |
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Working with Poloniex is just like talking with a wall nowadays. You can say anything you want, but there is no action from other side. The action usually happens when you are about to forget your money.
Polo must resolve these issues in order to keep its customer base. I have switched to Bittrex due to such issues and recommend same for anyone that experience such problems.
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investor__chris
Newbie
Offline
Activity: 5
Merit: 0
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August 25, 2017, 09:07:03 PM |
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After almost a month they actually did re-transmit my transaction and funds are oke.
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Haik
Newbie
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Activity: 46
Merit: 0
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August 26, 2017, 12:47:29 PM |
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Poloniex still not balanced my 1.5Eth, i am waiting about 40 days, opened 5 tickets, no one answered. What a scam.
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karan1498 (OP)
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August 26, 2017, 08:23:50 PM |
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Open 50 tickets and they'll do something
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3months18w
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August 27, 2017, 04:16:06 AM |
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Poloniex's service is not as good as before, be careful, I relate this situation with cryptsy.Hmm, just my personal thought.
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Tomaxzyn
Newbie
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Activity: 14
Merit: 0
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August 31, 2017, 07:46:32 PM |
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I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
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karan1498 (OP)
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August 31, 2017, 08:19:29 PM |
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Lately polo is having a lot of issues. I have shifted from polo to bitfinex.
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kokosro
Newbie
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Activity: 12
Merit: 0
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August 31, 2017, 08:20:20 PM |
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I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
it happened to me an hour ago, nothing yet on blockchain and no response from support either. |
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Tomaxzyn
Newbie
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Activity: 14
Merit: 0
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August 31, 2017, 08:28:44 PM |
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I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??
it happened to me an hour ago, nothing yet on blockchain and no response from support either. Dear FT, We will look into the matter and get back to you as soon as possible. Rest assured it will be broadcast and confirmed soon. Kindly check back and close the tickets as soon as the issue gets solved and all other solved but opened tickets. It will help in solving all other awaiting issues faster. Thank you for your understanding.. Apologies for the inconvenience. Sincerely, Poloniex Support Team i just recieved this response from them |
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Filmmmakerr
Sr. Member
Offline
Activity: 518
Merit: 251
Hello. Bye.
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September 08, 2017, 08:15:27 PM |
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Im having the same exact problem. Ive emailed them but I can't open a support ticket. It keeps on saying that my password is incorrect when I know its a 100% right because Im signing into my account.
Did anyone resolve this issue?
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adamrosh
Newbie
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Activity: 38
Merit: 0
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September 29, 2017, 06:55:43 PM |
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I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange.
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karan1498 (OP)
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September 29, 2017, 07:07:56 PM |
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I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange.
I already did that ! |
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leoncoolio
Newbie
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Activity: 1
Merit: 0
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January 09, 2018, 02:50:54 PM |
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ETH not received from Poloniex - 20 days and counting.
In Poloniex wallet it shows that transaction complete but ETH is not sent to address and the amount is missing in my both wallets!
I posted a Ticket to Poloniex team but had no answer yet (20 days)!
Txid: 0x578e635a665b075836286d0b1426fec3a76157d7c05d3c5cbedb4cf6a5ba8d7f
Be aware!!! Sending or receiving ETH from or to POLONIEX.
What can I do to speed the process?
BR,
Leon
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