Bitcoin Forum
May 06, 2024, 11:59:52 AM *
News: Latest Bitcoin Core release: 27.0 [Torrent]
 
   Home   Help Search Login Register More  
Pages: « 1 [2]  All
  Print  
Author Topic: Incepator si sfaturi pentru incepator in lumea cryptocurrencyului  (Read 2693 times)
costis
Newbie
*
Offline Offline

Activity: 24
Merit: 22


View Profile WWW
August 22, 2017, 02:13:05 PM
 #21

Multumesc mult pentru sfaturi..o sa va tin la curent cu evolutia problemei.
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
1714996792
Hero Member
*
Offline Offline

Posts: 1714996792

View Profile Personal Message (Offline)

Ignore
1714996792
Reply with quote  #2

1714996792
Report to moderator
1714996792
Hero Member
*
Offline Offline

Posts: 1714996792

View Profile Personal Message (Offline)

Ignore
1714996792
Reply with quote  #2

1714996792
Report to moderator
costis
Newbie
*
Offline Offline

Activity: 24
Merit: 22


View Profile WWW
August 23, 2017, 04:26:50 AM
 #22

Ultimul raspuns :

 Emily Today at 01:07
Hi,

I'm following the official policy and there is no person in Kraken that can give you a different statement regarding this situation. If you really insist, I can pass this ticket forward to a manager.

"In conclusion . Is there any hope that the traded bch will return to Bittrex or will it come back somehow?" - No, sorry. It's on the address you sent it to, but as it's the address for a wrong kind of asset, we can not help recover this for you.

Please keep in mind that we get many of these kind of requests, and it's not feasible for us to dedicate developer time to recover every single one of mistakenly sent user deposits.

I've made note of your mistaken deposit, and if this policy ever becomes re-evaluated in the future or if our developers become less busy, then we may be able to recover it. Please note that this is not a promise nor can I provide any timeline regarding when/if this may happen.

I'm very sorry for your situation, and I really do empathize for losing a sizable sum of money due to such a simple mistake.

Let me know if there's anything else I can do for you.

Regards,

Emily W.
Kraken Client Engagement
Martisor-Sobru
Hero Member
*****
Offline Offline

Activity: 541
Merit: 500


View Profile
August 23, 2017, 05:57:24 AM
Last edit: August 23, 2017, 06:15:33 AM by Martisor-Sobru
 #23

Oh, da.

Sigur ca vrei sa ajunga problema ta la un "manager"
Ai in minte faptul ca sunt ocupati dev-ii, ca sunt multe astfel de cazuri. Dar ii rogi sa inteleaga si ei ca tu esti cetatean a unei tari in care suma respectiva este venitul pe cateva luni de zile.

Iti place kraken, e minunat kraken si esti cumva socat sa obeservi ca o problema relativ simpla, o nevoie imperioasa a clientului se izbeste de un refuz.
Insa ai credinta nestramutata ca ajunsa sub ochii unui om care a cladit o asa entitate reusita cum este kraken o sa gasesti rezolvare.
Va rog sa trimiteti unui manager cererea mea. Undeva, cumva, cateva minute pot sa fie gasite si pentru tine.
E omeneste, e in spiritul deschis a lumii crypto sa fim altfel decat clasicele si osificatele sisteme bancare invechite.

Bla, bla, bla...

Cel putin refuzul lor nu mai este atat de categoric. Acum zic ca se poate. Candva in viitor, daca se schimba politica, etc.
Insista.
Daca zic ca intr-o luna sau doua esti prins in planificare si tot e bine...in fond astia care au cheile private sunt patronii insasi. Sunt oameni care zilnic fac chiar milioane din comisioane, traiesc super bine si isi considera pretioasa fiecare secunda de viata...pentru ei e de rahat sa se deranjeze pentru sute cand le pica sute de mii.

Dar tot oameni sunt. Au mizat pe crypto si aici trebuie sensibilizati: crypto e altfel. Crypto e viitorul. In crypto oamenii sunt Oameni. Tu i-ai ales pe ei pentru reputatia si profesionalismul lor...bla, bla (ce naiba, stim ce inseamna propaganda mai mult decat stiu americanii   Grin)

Ah, nu uita sa il lauzi si pe Emily W (un el sau o ea, mai degraba "o ea")...a fost exemplar/a in relatia cu tine dar intelegi ca nu sta in puterea lui/ei sa te ajute (daca o lauzi sigur da cererea ta mai departe sa vada sefimea ca este apreciata de clienti Wink )
costis
Newbie
*
Offline Offline

Activity: 24
Merit: 22


View Profile WWW
August 26, 2017, 05:53:14 AM
 #24

Ultimele noutati dela Kraken :
 

Emily Yesterday at 19:30
Hi Constantin,

As per your request, I'll escalate this issue to a manager. You should be hearing back from them soon.

Best Regards,

Emily W.
Kraken Client Engagement

Avatar
Stanley Yesterday at 22:13
Hello Mirica,

Thank you for your patience regarding this issue, my name is Stanley and I'll be assisting you.

We understand that this a large sum of money for you, however, that doesn't change the reality about our ability to recover your funds. We deeply care about our clients and we want to do everything we can do to protect them. However, we cannot be held liable for the mistakes of our clients. Nor can we be expected to rescue all tokens that were mistakenly sent to the wrong address. We have a very limited amount of dev time and simply ignoring that isn't paying much respect to Kraken -- we understand that you lost a lot of money but that doesn't change that we simply do not have the resources to devote to rescue your funds.

Let me know if you have any other questions or concerns.

Kind Regards,

Stanley
Kraken Client Engagement
bg17aw
Member
**
Offline Offline

Activity: 125
Merit: 10


View Profile
September 24, 2017, 07:58:38 PM
 #25

in fond astia care au cheile private sunt patronii insasi. Sunt oameni care zilnic fac chiar milioane din comisioane, traiesc super bine si isi considera pretioasa fiecare secunda de viata...pentru ei e de rahat sa se deranjeze pentru sute cand le pica sute de mii.
nu vreau sa fiu carcotas, dar repeti o informatie care e in contradictie cu ce au explicat oamenii de la kraken:
- nu patronii, ci dezvoltatorii (programatorii) au access la fonduri: Only a very small group of people at Kraken (devs) have the ability to access your funds given an auditable process with thorough checks and balances.
- daca ar dura asa putin cum spui tu, ar insemna ca dura mai putin decat sa tasteze acele raspunsuri detaliate si care se vede ca sint personalizate pt cazul asta particular, nu sint niste copy/paste.
- e nevoie de mai multi oameni simultan ca sa acceseze cheile private:  our exchange is setup in such a way that nobody within Kraken can unilaterally move funds or has direct access to the underlying private keys for all of our various assets
Acuma oricata bunavointa as avea eu sau tu separat, daca trebuie sa ne nimerim amandoi online la acelasi moment, dificultatea se va dubla... daca e nevoie de mai mult de 2 oameni, creste exponential dificultatea.

In plus, probabil pur si simplu se pare ca nu vor ca genul asta de greseli sa fie considerate mai putin grave daca se aude ca se rezolva...
Probabil intr-un viitor se va dori si asa ceva, dar acum concurenta e prea mare si nu au nevoie de asa ceva, sint prea multi clienti si prea putine exchangeuri...
Un fel de inceput bancar dar in care clientii sint deja educati despre necesitatea bancilor.
Martisor-Sobru
Hero Member
*****
Offline Offline

Activity: 541
Merit: 500


View Profile
September 25, 2017, 06:14:16 AM
 #26

 Cheesy nu esti carcotas.
Dar eu fac pariu ca patronii si devii sunt sinonimi. Cam asa stau lucrurile in crypto.

Aa, sigur, pot sa fie programatori in plus care slefuiesc interfata, etc-etc, si desigur astia nu au acces la chei (cum nici tantzica de la relatii cu publicul nu are)
Insa sa nu iti inchipui ca sediul kraken este vreun zgarie nori gemand de corporatisti.  Cheesy

O bursa de crypto are cativa angajati. O suta e chiar SF.
Poloniexul are niste intarzieri la intrebarile clientilor de coma (dovada ca angajatii sunt foooarte putini)

Colegul cu patania a avut inca un ghinion: in perioada respectiva kraken se reorganiza. Asa ca disponibilitatea lor era si mai redusa.

Oricum, cei care au burse de crypto sunt balene.
E doar o diversificare de portofoliu pe langa fermele de minat, furnizori de ASIC, etc.

Pe langa asta sunt si traderi (banuiesc ca la intrarea monedelor pe burse se plateste baban in moneda respectiva...si astea trebuie fructificate  Grin)

Despre accesul la chei private, ce sa zic, e la fel de lesnicios ca accesul nostru la cheile noastre private (regulile lantului de blocuri nu difera dupa numarul de monede)
Ca ei au, poate au, un sistem prin care numai impreuna pot sa le acceseze asta e altceva. Tine de frica lor unul de altul.
Insa mare filozofie nu este.

Circula multe zvonuri legate de faptul ca insasi bursele genereaza caderi si urcari de pret pe crypto...si toate elementele duc la concluzia asta.
Vad tot: fonduri disponibile, ordine, miscari dar mai ales nu exista audit extern, nu exista legi. E chiar jungla.
Bazinul cu miere este sub nasul lor si ei nu fac nimic? Fac. Nici o grija ca fac.
Pages: « 1 [2]  All
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!