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Author Topic: PNY is salty about mining. Changed their Warranty details.  (Read 2020 times)
GeePeeU (OP)
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July 05, 2017, 01:20:14 PM
Last edit: July 05, 2017, 03:11:07 PM by GeePeeU
 #1

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "


Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?


*Here is a quick video regarding manufacturers and miners relation with inputs from the manufacturer companies.
https://www.youtube.com/watch?v=P_oHQPWRWnQ&feature=youtu.be

Always doubt.
Branko
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July 05, 2017, 01:24:46 PM
 #2

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "


Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

How they detect its been used for mining?
dbc23
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July 05, 2017, 01:26:14 PM
 #3

Seems unless you have bios modded or hardware modded the cards they'd be pretty hard pressed to say/prove it was used as such.  Also many states/countries have pretty tough laws around modifying warranty terms and what doesn't void a warranty.  At least for cars in the USA technically modifying your car still doesn't void it's warranty, i'd think there's an extrapolation to be made to other warranties from that too.
GeePeeU (OP)
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July 05, 2017, 01:28:34 PM
 #4

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "


Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

How they detect its been used for mining?

They can't really. They would only be able to see the physical damage on the card, and diagnose the use-case accordingly.. Not the information that was ran through it.

Always doubt.
Vann
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July 05, 2017, 01:37:22 PM
 #5

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "


Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

How they detect its been used for mining?

The only way is if you label it used as such by buying one their repackaged mining GPU's. Probably best to avoid them anyways.
Tmdz
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July 05, 2017, 02:14:41 PM
 #6

The funny thing is Mining in todays world is nothing like the old days, but it is just to scare off noobs.
All the noobs getting in will screw up a card and send it in and say some shit like oh I was mining, then PNY will tell em to get lost.
Abricotier
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July 05, 2017, 02:18:30 PM
 #7

PNY never has been a very clever brand... There are absolutely no increased risks when mining when compared to gaming. They will probably lose some customers, and I wish them so, because such behaviours give bad image of crypto-currencies...

On the other hand, you have smart brands like Sapphire or ASRock who are creating products dedicated to crypto-mining.

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GeePeeU (OP)
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July 05, 2017, 02:25:06 PM
Last edit: July 05, 2017, 02:41:48 PM by GeePeeU
 #8

PNY never has been a very clever brand... There are absolutely no increased risks when mining when compared to gaming. They will probably lose some customers, and I wish them so, because such behaviours give bad image of crypto-currencies...

On the other hand, you have smart brands like Sapphire or ASRock who are creating products dedicated to crypto-mining.

And given you down your voltage, and keep optimal temperatures, that's not really a toll on the card. But as the other guy mentioned, a lot of new miners will OC their cards 110% Power, and run 90c all day as long as they are making money now, then rma it once it's broke or profits sink.

Always doubt.
Eyedol-X
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July 05, 2017, 02:35:12 PM
 #9

PNY sucks anyways and their warranty is mostly garbage.

There was a time that I used to buy PNY products but after several bad warranty experiences from near a decade ago now, I'll never buy another one of their products.
Abricotier
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July 06, 2017, 02:31:20 PM
 #10

PNY never has been a very clever brand... There are absolutely no increased risks when mining when compared to gaming. They will probably lose some customers, and I wish them so, because such behaviours give bad image of crypto-currencies...

On the other hand, you have smart brands like Sapphire or ASRock who are creating products dedicated to crypto-mining.

And given you down your voltage, and keep optimal temperatures, that's not really a toll on the card. But as the other guy mentioned, a lot of new miners will OC their cards 110% Power, and run 90c all day as long as they are making money now, then rma it once it's broke or profits sink.

Even this might not be a very hard load on the card. They are designed to hold the worst. For exemple, I have a gaming computer, which I have since 2012, and when I play the card reaches easily 95°C, but yet I never had any problem with it. PNY just does not want to bother with problems coming from the bad quality of its products.

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July 06, 2017, 03:04:40 PM
 #11

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "

Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

*Here is a quick video regarding manufacturers and miners relation with inputs from the manufacturer companies.
https://www.youtube.com/watch?v=P_oHQPWRWnQ&feature=youtu.be

Well damn... but I don't see how they would know it was for mining.

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chiwalfrm
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July 06, 2017, 06:46:07 PM
 #12

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "

Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

*Here is a quick video regarding manufacturers and miners relation with inputs from the manufacturer companies.
https://www.youtube.com/watch?v=P_oHQPWRWnQ&feature=youtu.be

Well damn... but I don't see how they would know it was for mining.

The BIOS just needs to check if any of the standard mining algorithms were executed on the GPU, such as SHA256, Equihash, Ethash, etc., and if such an algorithm is detected over a sustained period of time, then trigger an e-fuse to mark the GPU as warranty-voided.


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July 06, 2017, 07:04:14 PM
 #13

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "

Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

*Here is a quick video regarding manufacturers and miners relation with inputs from the manufacturer companies.
https://www.youtube.com/watch?v=P_oHQPWRWnQ&feature=youtu.be

Well damn... but I don't see how they would know it was for mining.

The BIOS just needs to check if any of the standard mining algorithms were executed on the GPU, such as SHA256, Equihash, Ethash, etc., and if such an algorithm is detected over a sustained period of time, then trigger an e-fuse to mark the GPU as warranty-voided.



THAT easy? We're all doomed
GeePeeU (OP)
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July 06, 2017, 08:22:40 PM
 #14

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "

Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

*Here is a quick video regarding manufacturers and miners relation with inputs from the manufacturer companies.
https://www.youtube.com/watch?v=P_oHQPWRWnQ&feature=youtu.be

Well damn... but I don't see how they would know it was for mining.

The BIOS just needs to check if any of the standard mining algorithms were executed on the GPU, such as SHA256, Equihash, Ethash, etc., and if such an algorithm is detected over a sustained period of time, then trigger an e-fuse to mark the GPU as warranty-voided.



Don't give them ideas !  Lips sealed

Always doubt.
Tmdz
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July 06, 2017, 08:42:24 PM
 #15

They now claim they will not honor RMAs for cards utilized by miners.
https://www.pny.com/File%20Library/Support/PNY%20Products/Warranties/GeForce%20Graphics/3-Year-Limited-Warranty.pdf

"THIS WARRANTY SHALL NOT APPLY WHERE PRODUCT(S) ARE USED TO ANY DEGREE, OUTSIDE OF NORMAL INTENDED
USE, WHICH SHALL INCLUDE BUT ARE NOT LIMITED TO “MINING” (e.g., Cryptocurrency, Data Mining, Mining Farms). "

Might just return all my PNY cards that are within window.

Have any other companies made "Cryptocurrency Mining" a No go for their warranty?

*Here is a quick video regarding manufacturers and miners relation with inputs from the manufacturer companies.
https://www.youtube.com/watch?v=P_oHQPWRWnQ&feature=youtu.be

Well damn... but I don't see how they would know it was for mining.

The BIOS just needs to check if any of the standard mining algorithms were executed on the GPU, such as SHA256, Equihash, Ethash, etc., and if such an algorithm is detected over a sustained period of time, then trigger an e-fuse to mark the GPU as warranty-voided.



Don't give them ideas !  Lips sealed

Kind of hard to check a bios on a fried GPU don't ya think?

and if the card was just starting to artifact then people would completely fry it so they can't check the E-fuse.  In that case it would be self-defeating as they couldn't just swap out some caps, memory controller etc and resale as refurbished anymore.
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July 06, 2017, 09:01:34 PM
 #16

Does PNY even make any AMD chipsets? Never really saw this brand locally.

I think they only do NVIDIA, and those you never flash the bios.

The way they can tell that you were a miner is simply by looking at your receipt that you need to hand in when you submit an RMA. If they see that you bought 10-20 GPUs, then they can easily say you were a miner.

If you bought 2 GPUs then they can't do anything.

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July 06, 2017, 09:18:22 PM
 #17

PNY used to make AMD cards - I had one of their TI4600 (not HD 4xxx, the PRE HD-series from many years back) cards.

 I don't know if they still do, as their quality has dropped over the years and I stopped paying attention to them.




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July 06, 2017, 09:23:04 PM
 #18

PNY used to make AMD cards - I had one of their TI4600 (not HD 4xxx, the PRE HD-series from many years back) cards.

 I don't know if they still do, as their quality has dropped over the years and I stopped paying attention to them.





Im not a NVIDIA owner so I don't know how it works but I am pretty sure no NVIDIA miners flash their bios.
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July 06, 2017, 09:42:16 PM
 #19

PNY used to make AMD cards - I had one of their TI4600 (not HD 4xxx, the PRE HD-series from many years back) cards.

 I don't know if they still do, as their quality has dropped over the years and I stopped paying attention to them.





Im not a NVIDIA owner so I don't know how it works but I am pretty sure no NVIDIA miners flash their bios.

You are correct. Nvidia cards do not have a dual bios so their is some more risk involved VS AMD cards.

There is also a lack of a good database regarding succesful stable mining straps on flashed nvidia cards, so it seems like risky business to me.

Always doubt.
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July 06, 2017, 10:37:41 PM
 #20

Fuck em, no one uses trash PNY GPU's anyway.
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