Bitcoin Forum
April 26, 2017, 07:50:22 PM *
News: If the forum does not load normally for you, please send me a traceroute.
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: A suspect mail from "zendesk@mtgox.com"  (Read 977 times)
dennis_sweden
Jr. Member
*
Offline Offline

Activity: 42


View Profile
June 21, 2011, 09:36:05 AM
 #1

I deposited a small sum of Euro and it took 4 days to clear, so I contacted mtgox. They sent an e-mail after a day or so confirming that the funds were deposited, and I had them during the "crash". Today I received following e-mail, which I doubt comes from mtgox. As I am a hack illiterate I post it here as it shows the hackers have, if the e-mail is not from mtgox, access to mtgox e-mail account. But maybe this is known by everyone but me, in which case I appologise for my newb question.

Quote
FROM:

        zendesk@mtgox.com 

TO:

        First Nameggfdg Hhh

Message flagged
Tuesday, June 21, 2011 11:02 AM

Roger, Jun-21 18:02 (JST):

Hello,

We would love to look into this for you, however if you have not already done so we will need you to provide your

Mt.Gox account number (E.g. MTGOX ####X):
First/Last Name:
Bank/Institution Name:
Amount/Currency:
Transaction ID:
Date/Time the transfer was made:

Thanks,

MtGox.com Team

How can you tell when a politician is lying? His lips are moving. A little girl asked her father, 'do all fairy tales begin with "Once upon a time"? The father replied, 'No, some begin with - If I am elected.' How come political leaders don't have all the answers until they write their memoirs?
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1493236222
Hero Member
*
Offline Offline

Posts: 1493236222

View Profile Personal Message (Offline)

Ignore
1493236222
Reply with quote  #2

1493236222
Report to moderator
1493236222
Hero Member
*
Offline Offline

Posts: 1493236222

View Profile Personal Message (Offline)

Ignore
1493236222
Reply with quote  #2

1493236222
Report to moderator
MagicalTux
VIP
Hero Member
*
Offline Offline

Activity: 617


Working on new MtGox features


View Profile WWW
June 21, 2011, 09:37:53 AM
 #2

Hi,

That's indeed from us.

If you reply to an email, make sure you reply to an @mtgox.com domain - should be safe (and never open any .rar or .exe files).

Batouzo
Member
**
Offline Offline

Activity: 70


View Profile
June 21, 2011, 10:07:28 AM
 #3

I deposited a small sum of Euro and it took 4 days to clear, so I contacted mtgox. They sent an e-mail after a day or so confirming that the funds were deposited, and I had them during the "crash". Today I received following e-mail, which I doubt comes from mtgox. As I am a hack illiterate I post it here as it shows the hackers have, if the e-mail is not from mtgox, access to mtgox e-mail account. But maybe this is known by everyone but me, in which case I appologise for my newb question.


MtGox.com Team
[/quote]

It would be cool if email's would be openpgp signed (separate key ofcourse for automated notifications etc, other for real humans/support)
Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!