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Author Topic: A suspect mail from "zendesk@mtgox.com"  (Read 959 times)
dennis_sweden
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June 21, 2011, 09:36:05 AM
 #1

I deposited a small sum of Euro and it took 4 days to clear, so I contacted mtgox. They sent an e-mail after a day or so confirming that the funds were deposited, and I had them during the "crash". Today I received following e-mail, which I doubt comes from mtgox. As I am a hack illiterate I post it here as it shows the hackers have, if the e-mail is not from mtgox, access to mtgox e-mail account. But maybe this is known by everyone but me, in which case I appologise for my newb question.

Quote
FROM:

        zendesk@mtgox.com 

TO:

        First Nameggfdg Hhh

Message flagged
Tuesday, June 21, 2011 11:02 AM

Roger, Jun-21 18:02 (JST):

Hello,

We would love to look into this for you, however if you have not already done so we will need you to provide your

Mt.Gox account number (E.g. MTGOX ####X):
First/Last Name:
Bank/Institution Name:
Amount/Currency:
Transaction ID:
Date/Time the transfer was made:

Thanks,

MtGox.com Team

How can you tell when a politician is lying? His lips are moving. A little girl asked her father, 'do all fairy tales begin with "Once upon a time"? The father replied, 'No, some begin with - If I am elected.' How come political leaders don't have all the answers until they write their memoirs?
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According to NIST and ECRYPT II, the cryptographic algorithms used in Bitcoin are expected to be strong until at least 2030. (After that, it will not be too difficult to transition to different algorithms.)
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MagicalTux
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June 21, 2011, 09:37:53 AM
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Hi,

That's indeed from us.

If you reply to an email, make sure you reply to an @mtgox.com domain - should be safe (and never open any .rar or .exe files).

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June 21, 2011, 10:07:28 AM
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I deposited a small sum of Euro and it took 4 days to clear, so I contacted mtgox. They sent an e-mail after a day or so confirming that the funds were deposited, and I had them during the "crash". Today I received following e-mail, which I doubt comes from mtgox. As I am a hack illiterate I post it here as it shows the hackers have, if the e-mail is not from mtgox, access to mtgox e-mail account. But maybe this is known by everyone but me, in which case I appologise for my newb question.


MtGox.com Team
[/quote]

It would be cool if email's would be openpgp signed (separate key ofcourse for automated notifications etc, other for real humans/support)
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