I deposited a small sum of Euro and it took 4 days to clear, so I contacted mtgox. They sent an e-mail after a day or so confirming that the funds were deposited, and I had them during the "crash". Today I received following e-mail, which I doubt comes from mtgox. As I am a hack illiterate I post it here as it shows the hackers have, if the e-mail is not from mtgox, access to mtgox e-mail account. But maybe this is known by everyone but me, in which case I appologise for my newb question.
FROM:
zendesk@mtgox.com TO:
First Nameggfdg Hhh
Message flagged
Tuesday, June 21, 2011 11:02 AM
Roger, Jun-21 18:02 (JST):
Hello,
We would love to look into this for you, however if you have not already done so we will need you to provide your
Mt.Gox account number (E.g. MTGOX ####X):
First/Last Name:
Bank/Institution Name:
Amount/Currency:
Transaction ID:
Date/Time the transfer was made:
Thanks,
MtGox.com Team