MtGox claim site online

[MaGNeT]

Hmm, I had no problems going trough the claim procedure...
Submitted my bank account #, name, IP and the balance of my account in BTC.

Should be enough info to reclaim my account.

[LeFBI]

so because all the hashed passwords and emails were leaked. mtgox is going to authenticate accounts through emails...by entering the old password. and a new password...

soooo fucking stupid.

you realized that this was only step one, did you?
There is a second step where you have to provide further prove that you are the legit owner of the account you claim.

even lulzier is bitcoin is a community of people who mine by decoding hashes.

nobody is decoding hashes.

someone with a killer mining set up could rainbow table the shit out of any encryption.  md5 encryptions can be easily cracked by morons via sites like md5decrypter.co.uk and the freebsdmd5 hashes by process's like this http://hansatan.com/?d=jtrguide

good luck. the unsalted simple md5() from the leaked list are dead accounts, where nobody logged in for months.
also good luck for trying to crack the ~60000 unix_md5() hashes, with ~60000 different salts. that requires you to generate 60000 different rainbowtables...very effective, lol.

[andyb]

Is mtgox under dos attacks or are there simply too many of us trying to connect? Probably the latter because it doesn't actually work and many people try again and again (like me, in the morning). Last time I was able to try I was still getting

"The password for this account is invalid, or this account is not currently under claim process."

And I had a fairly long and good password, I doubt somebody had the time to crack it, and it was "salted" (not an idle account)
so what does or this account is not currently under claim process. mean, anyway??

[jasonk]

Mt gox websites are not loading....... 

[jack_jones]

Is this DOS? I honestly think it might be.

[duran]

so because all the hashed passwords and emails were leaked. mtgox is going to authenticate accounts through emails...by entering the old password. and a new password...

soooo fucking stupid.

you realized that this was only step one, did you?
There is a second step where you have to provide further prove that you are the legit owner of the account you claim.

even lulzier is bitcoin is a community of people who mine by decoding hashes.

nobody is decoding hashes.

someone with a killer mining set up could rainbow table the shit out of any encryption.  md5 encryptions can be easily cracked by morons via sites like md5decrypter.co.uk and the freebsdmd5 hashes by process's like this http://hansatan.com/?d=jtrguide

good luck. the unsalted simple md5() from the leaked list are dead accounts, where nobody logged in for months.
also good luck for trying to crack the ~60000 unix_md5() hashes, with ~60000 different salts. that requires you to generate 60000 different rainbowtables...very effective, lol.

just because these people didnt have current mtgox accounts doesnt mean there not in danger even if they have NOTHING in there mtgox. all their online accounts are at risk. also considering one major account sell drove the price to fucking zero and the sold off like 400,000 coins. so it could be VERY effective to only take over a few accounts. i dont see why people try to downplay this. also i worded part wrong, but none the less a good mining setup, would still make the perfect hash decryption machine. and with email access one could obtain all the information mtgox wants us to use as proof of the account.

[Jdumond]

its down or incredibly slow.

welp bitcoin was fun.

[muyoso]

Giving me the error:


The password for this account is invalid, or this account is not currently under claim process.

[bitcoinBull]

My claim was submitted.

Like the new MtGox logo.

[Atheros]

Like the new MtGox logo.

Yeah, if I was them, I would be re-branding too.

[dserrano5]

Yes, it looks like that: "Your account recovery request is pending review by our staff."

Interesting. I didn't get that, or any error—I was redirected to the same step 2/2 again. Actually submitted the form twice just in case...

I just tried again from home (previous attempt was from work). The page runs smoothly at 4:00 GMT .

Again, I didn't get that message, but the system seems to have recognized me:

Proof provided so far

• Last balance on account

After submitting a new form from this IP, now I have:

Proof provided so far

• Last balance on account
• Used IP address

So I'm confident my request has been proceesed, even if not receiving any "Your request is pending review" message. Maybe my request will be automatically processed, taking into account that my original password was good enough. Who knows.

[LeFBI]

Again, I didn't get that message, but the system seems to have recognized me:
[...]
So I'm confident my request has been proceesed, even if not receiving any "Your request is pending review" message.

There are two different submit buttons! From what you are describing it seems that you have added a second prove to your list (submit button at the bottom) but did not send the actual request yet (upper submit button).
When your request was successfully added to the queue, the site won't show you that "Proof provided so far" list anymore. instead it will look like this:

[dserrano5]

There are two different submit buttons! From what you are describing it seems that you have added a second prove to your list (submit button at the bottom) but did not send the actual request yet (upper submit button).

Oh I see...  Thank you very much!!

[andyb]

I FIXED "The password for this account is invalid, or this account is not currently under claim process." 

They are referring to the new password, at least I think so, because I was using a 15 character "new password" and I was getting this, but then I used a 28 character one, and I was able to go to step 2!!!!

[dannickherpderp]

I applied for my account reactivation today, now I go to update it and it says "No user with email address ******@*********.com"

....wtf?  Yes there is!

[dinzy]

I filed the claim over 24 hrs ago.  Should I have received an email by now?  Has anyone got confirmation that their claim was completed?

[TheVirus]

Easy way to generate a password:

Generate new address in your wallet. Use it as a password. Mark it as such in the wallet.

Bazinga.

[Kuber]

I filed the claim over 24 hrs ago.  Should I have received an email by now?  Has anyone got confirmation that their claim was completed?

Me neither - think IF something is wrong, you'll get one, if not you're able to log in tomorrow.

[deuxmill]

when i try to check my reques it says "No registered user found with email address"
Wth?

[qed]

This is what i got from the support:


Hello,

Before 3:00 GMT on Friday June 24th you will receive an email from us advising that either


A) Your claim was successful and you can login to Mt.Gox once the site is up.

or,

B) We require more information to process and authorize your claim.


We appreciate your continued patience as we work to get everything back online.

Thanks,

MtGox.com Team

So we have to wait :-)