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Author Topic: Facing problem for withdrawal  (Read 482 times)
kamlesh7485
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August 07, 2017, 10:47:14 AM
 #1

hey coin secure team, saturday night i transfer 0..069 btc to this address (1H1goTwv22TXxqwHaup1vTqZSUbFxoewPN). but after 20 hours i havent recieved coin yet . when i am checking this address on blockchain following message is come:
No transactions found for this address, it has probably not been used on the network yet.
so what to do now ?
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Benson Samuel
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August 07, 2017, 10:50:09 AM
 #2

If it is not showing on the Blockchain, it is most likely unverified.
Do check timeline for unverified withdrawals. There was load on the system yesterday and could have missed a mail.

If it is in unverified, do cancel that and withdraw again and it should send you a mail.
Else, PM me and I will get admin to check audits.

kamlesh7485
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August 07, 2017, 11:09:39 AM
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Sir , if I cancel that withdrawal from coinsecure , then can I have my btc back ?
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August 07, 2017, 11:10:36 AM
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Sir , if I cancel that withdrawal from coinsecure , then can I have my btc back ?

Yes, just need to cancel and withdraw again.

kamlesh7485
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August 07, 2017, 11:32:32 AM
 #5

Sir , there is a problem in website and app.server busy note found error ...
btcrocks
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August 07, 2017, 12:41:59 PM
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Sir , there is a problem in website and app.server busy note found error ...

Yes, After a long time I tried to login to coinsecure.in today and it saying logging in and does not move, I have set 2FA and still, the first screen does not seem to be moving.Any maintenance work going on?

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cryptoguy2
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August 09, 2017, 06:08:35 AM
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If it is in unverified, do cancel that and withdraw again and it should send you a mail.


Tried this thrice. But haven't received any mail for verification yet. I am sending you the details (PM). Kindly fix it ASAP.
Blackshadow007
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August 09, 2017, 06:30:42 AM
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If it is in unverified, do cancel that and withdraw again and it should send you a mail.


Tried this thrice. But haven't received any mail for verification yet. I am sending you the details (PM). Kindly fix it ASAP.

Website having issue right now .. i guess excessive load again so these errors coming up. But for me I got missing funds of FIAT Balance since 3rd August and still not received any solution for it , i did mail to support to check it and no response from them yet , I hope this gets fixed asap . Never faced this before with CS in past 10 - 12 months journey .

hubballi
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August 09, 2017, 10:14:57 PM
 #9

Coinsecure Site is almost down or having problem since some months , they are not able to tackle the load of transactions and even their is some problem with the team. So it is much better to withdraw all bitcoins to another wallet to be safe.


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taked
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August 09, 2017, 10:58:14 PM
 #10

Haven't you tried to contact their support but it looks like they are having problem.
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