Yes and we are the ones DDOSing it
. Also it wouldn't surprise me if they are running the claim server on the first generation xBox
.
I don't think insufficent hardware explains the server slowness. There are only 60,000 accounts. A P2 should be able to handle that. They are almost certainly getting DDosed.
The hacker is retaliating for getting his heist shut down before withdrawing it maybe.