Hi.
How to deal with Yobit?
I ordered transaction couple of week ago. Transaction still pending, status "in process".
I created support ticket, nobody response.
Is there any way to push them and have my ticked solved ?
What can I do in this situation ?
I suggest that you include some proof with your accusation(even though it should be no surprise that obit would delay the withdrawals or deposits of anyone) and expand on your OP. I still don't know whether you are depositing or withdrawing from the site since you haven't made it clear.
This is very typical of yobit and if you go onto their forum account you'll see that they actually got negative trust for this. The thing is that they don't answer to support at all, but somehow is listing new coins at a daily basis.
What i suggest you do:
1) Keep writing support tickets
2) Complain on yobit ANN thread
3) Send them a PM on their official forum handle
4) Complain on chatbox but prepare to get banned.
Other than that, all you can do is wait.