So do they have to accept it on their end? I emailed them a couple times, still waiting for a response. And yes that is the correct address I am supposed to send the bitcoin to. It sucks that I can't really do anything on my part except wait I guess
Yes. You will need to wait for them to "credit your account" with the equivalent funds. As the others have stated, the 0.14384925 BTC is 100% confirmed to be in address 1NhawnXd53eV78aDqHoEYsV4m2LZX59aFZ. The blockchain says so
Out of curiosity, did you send other funds to that address? Because it has also received 3 deposits in total. It is a little odd for the same address to be given to different users/clients, as it would make it difficult to determine who made what deposit!