This is what I get when I want to send a recovery password.
An Error Has Occurred!
Sorry, this account has not yet been approved. If you need to change your email address please click here.
And once I click there, I am in a restricted access....
Better to read carefully the link given there is away that you can recover your account if you can prove that you are the owner of the account via sign message with your old posted bitcoin address here in forum..
If you don't have any bitcoin address posted before or you can't sign message its impossible to recover your account except if you are still using the email you use in that account. .