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Author Topic: Blockchain.info stole from my wallet 175$  (Read 1268 times)
Ramkoi (OP)
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September 13, 2017, 10:01:34 AM
 #1

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.
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Zalfa_mui
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September 13, 2017, 10:07:36 AM
 #2

that's your wallet's fault. ??
probably not ,, and maybe you got a trojan virus
because such viruses can not be detected by us ,,
and your keylogger could be hacked, so hackers can steal your password
so start now beware

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September 13, 2017, 10:08:36 AM
 #3

The site is known, reputable and even though It's never recommended to store your bitcoins in an online wallet, they remain a legit service. The funds can't simply disappear, transactions are recorded in the blockchain so If you check the address where your funds were, you will see to what address they were sent exactly and also, blockchain.info don't store the passwords in their database so they can't get to it, scanning your system means nothing, malwares today can be undetectable.

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bL4nkcode
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September 13, 2017, 02:59:13 PM
 #4

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

You saw -175$ in your balance or your funds still there but you just got a negative amount?
If it was stolen then there's a record of the transaction made as what mentioned above post. Can you share it to us or post here the transaction ID so people here can know if what's the receiving address of this person who stole your funds.
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September 13, 2017, 05:13:38 PM
 #5

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

I've been using blockchain.info and never had a problem with it. Can you post your btc address there so that we can check it?

And also can you support a screenshot of your blockchain.info account that shows -$175?

Blockchain.info is one of the trusted web wallets that many are using and have you ever tried to contact their support? When I've got problems I'm contacting them and they are responding very well.

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September 13, 2017, 08:05:09 PM
 #6

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.

beware of this site. terrible day for me.

Blockchain.info is very known and reputable, and they do not have access to your private keys. There a couple things that may have happened here. 1) Occasionally, their nodes are wrong and show a zero-balance or incorrect balance. You can import your private key or wallet seed into another wallet (or manually check your public addresses on another block explorer) to see if this is the case.

Or 2) your computer may have been compromised, allowing hackers access to the private keys via the browser. Or 3) You gave away your recovery seed or password away in a scam. There have been scams going around where the victim is asked to provide password, then change it. Afterwords, the BTC is stolen using the recovery seed.
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September 13, 2017, 10:50:59 PM
 #7

That is why i never trust any online wallet even they are reputed i will still keep holding my bitcoin in desktop wallet like electrum i never had any issue and never heard that there is someone hack their bitcoin except if your computer had a virus.. but for me almost my pc is protected with kaspersky total.. that honestly protected in any viruses..
If you really want to safe of your coins better to hold bitcoin in electrum..



.
.BIG WINNER!.
[15.00000000 BTC]


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Rainbot
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September 14, 2017, 01:10:02 AM
 #8

Just to confirm something here - the funds in your wallet have never been transferred by someone else to another address, is that right?
That would be a definite indicator that some kind of theft happened. However, I have seen that graphical glitch where people's balance on blockchain.info was displayed incorrectly.
Op, instead of complaining here, have you tried to contact Blockchain and talk to their support to find out what is going on?


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September 14, 2017, 01:16:01 AM
Last edit: September 14, 2017, 04:50:59 AM by cissrawk
 #9

Not sure if blockchain stole your money. Because i use blockchain web wallet for long time and doesnt face a big problem. If your balance is really disapear (i mean really doesnt have transaction for your $175) then it will be blockchain fault. But if transaction is appear on your  wallet, then people maybe stole it.

I'm doing steam artwork.Official thread (Indo, but please pm me even if you're english speaker) : https://bitcointalk.org/index.php?topic=5323281
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September 14, 2017, 04:27:42 AM
 #10

Ramkoi, please provide screenshots and other proof of your accusation. But even then, it would be very easy for you to send your BTC to another wallet and accuse anyone to have stolen your coins.

Maybe you really lost most of your money in trading? Wink
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September 14, 2017, 09:58:19 AM
 #11

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Trust me, if there was a major hack that is blockchain.info's fault then everyone would have been affected and everyone would be complaining by now. But the fact that it's just you apparently seem to suggest that it's definitely something on your side.

Firstly, check whether your transactions actually show up. If not then it's probably a problem with syncing with blockchain.info servers, your balance isn't lost.

If you can see the outgoing transaction then post it here. There is a very slight chance we can trace where it went to.

Remember that antivirus scans are not always conclusive. I've stored thousands with blockchain.info in the past before they switched to the new version, without any issues.

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September 14, 2017, 10:24:33 AM
 #12

It is impossible for them to hack you. All of your information happens on your side, not theirs. It is possible there was some sort of glitch on their side. If you contact them and they discover this they'll refund you.
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September 14, 2017, 04:27:40 PM
 #13

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.
They wont waste their reputation or credibility for just $175 amount. haha Knowing that blockchain.info is one of the most trusted online web wallet as of now.If you did lost some money then the nearest possible thing that do happen is that someone do have the information regarding on your wallet informations access.Knowing that hacker nowadays do have lots of ways to steal others information without your awareness.Just try to remember on where you did commit such mistake. Blaming blockchain is senseless.
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September 14, 2017, 06:05:09 PM
 #14

It is impossible for them to hack you. All of your information happens on your side, not theirs. It is possible there was some sort of glitch on their side. If you contact them and they discover this they'll refund you.

Sort of glitch, I experienced problem with blockchain.info that there's no balance that is appearing and it's just the same with his problem. I tried to contact them and they gave me some instructions and just followed it and everything seems to be working so you don't have to worry about it. They will not steal your -$175 as they earning too much.

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September 14, 2017, 06:22:17 PM
 #15

It is impossible for them to hack you. All of your information happens on your side, not theirs. It is possible there was some sort of glitch on their side. If you contact them and they discover this they'll refund you.

Sort of glitch, I experienced problem with blockchain.info that there's no balance that is appearing and it's just the same with his problem. I tried to contact them and they gave me some instructions and just followed it and everything seems to be working so you don't have to worry about it. They will not steal your -$175 as they earning too much.
Well maybe it was just a glitch and better to contact the support to fix the issue. . or maybe he was joining or and signup to other website and use the same password he use in blockchain it is possible if he is not using any 2fe authetication .

The glitch sometimes happening to me but they are fixing the issue by refreshing and hope that asking them to refresh your account and transaction history .

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September 15, 2017, 07:40:46 AM
 #16

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Not only malware's can steal your passwords. Did you use same username and password on some other sites as well?

Did you protect your account with a 2fa function?

If you not protected your account with 2fa function then mostly someone else hacked your account, not blockchain.info guys. They are making tons of money why they will go for these small amounts.
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September 15, 2017, 09:28:30 AM
 #17

It is impossible for them to hack you. All of your information happens on your side, not theirs. It is possible there was some sort of glitch on their side. If you contact them and they discover this they'll refund you.

Sort of glitch, I experienced problem with blockchain.info that there's no balance that is appearing and it's just the same with his problem. I tried to contact them and they gave me some instructions and just followed it and everything seems to be working so you don't have to worry about it. They will not steal your -$175 as they earning too much.
Well maybe it was just a glitch and better to contact the support to fix the issue. . or maybe he was joining or and signup to other website and use the same password he use in blockchain it is possible if he is not using any 2fe authetication .

The glitch sometimes happening to me but they are fixing the issue by refreshing and hope that asking them to refresh your account and transaction history .

Still no reply from the poster of this thread. Hey, that's also a possibility that he got phished but no way he's using the right URL "blockchain.info". This is just a glitch and until now ramkoi still no response on this thread so that we will know if everything is fine now or not.

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September 15, 2017, 09:49:20 AM
 #18

I have the same problem with blockchain.info wallet today...

lots of weird "Sent" transactions in my ledger... for example:

"$18.43 sent to 14 recipients"
"$24.16 sent to 2 recipients"
"$62.99 sent to 16 recipients"

I did NOT send these transactions myself!
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September 15, 2017, 09:54:33 AM
 #19

I have the same problem with blockchain.info wallet today...

lots of weird "Sent" transactions in my ledger... for example:

"$18.43 sent to 14 recipients"
"$24.16 sent to 2 recipients"
"$62.99 sent to 16 recipients"

I did NOT send these transactions myself!

Can you post the TXID so that I can check it out?

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September 15, 2017, 10:04:58 AM
 #20

as it turns out...

I sent out all my btc from blockchain wallet to another wallet because I got scared!
As soon as I sent it out... the amounts in RED changed to GREEN, but it still showed "SENT" in red (on the left)... so it was mixed up completely!
I re-logged and everything was back to normal! All the sends appear to have been a glitch, I assume because of the high volume of sell off today and yesterday! This does NOT give me a lot of confidence in this wallet.
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