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Author Topic: Ethereumwallet login problem!!! Please help  (Read 566 times)
lucie83
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September 13, 2017, 02:52:10 PM
 #1

I cannot login to my Ethereumwallet.com account 2 days already. I am 200% sure, that my password is right, but there is always a message "invalid password". I am starting to think, that this company is trying to f*ck me, because it worked 3 months without any problems and now this. Does anyone have some advice, what to do now? I have a backup file, but no idea how to use it...I sent 2 emails to their support, but no answer...I want to transfer my ETH to hardware wallet...Please help
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September 13, 2017, 05:30:34 PM
 #2

But on first page there is information:

This is unsupported software that is being maintained for the convenience of legacy users. We recommend as an alternative that you use Jaxx.

So you agree that it is dangerous for you!


Better use this site:
myetherwallet.com



 
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September 13, 2017, 05:41:32 PM
 #3

Thats why we always suggest a wallet with private key access.
If you have private keys of your wallet you can import to myetherwallet


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September 13, 2017, 05:51:19 PM
 #4

Write emails to the support again, at least once a day. If you are 100% sure that you have right password then you probably lost everything you had in the wallet.
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September 15, 2017, 05:38:17 PM
 #5

I cannot login to my Ethereumwallet.com account 2 days already. I am 200% sure, that my password is right, but there is always a message "invalid password". I am starting to think, that this company is trying to f*ck me, because it worked 3 months without any problems and now this. Does anyone have some advice, what to do now? I have a backup file, but no idea how to use it...I sent 2 emails to their support, but no answer...I want to transfer my ETH to hardware wallet...Please help
I have exactly the same problem with this wallet from the same time.
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September 16, 2017, 04:48:37 AM
 #6

I think not login and logout in etherium. Do you use official wallet from etherium?
This is the official wallet of etherium. www.myetherwallet.com

I'm not sure aside from that site for the official wallet of etherium.

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September 16, 2017, 07:01:02 AM
 #7

I cannot login to my Ethereumwallet.com account 2 days already. I am 200% sure, that my password is right, but there is always a message "invalid password". I am starting to think, that this company is trying to f*ck me, because it worked 3 months without any problems and now this. Does anyone have some advice, what to do now? I have a backup file, but no idea how to use it...I sent 2 emails to their support, but no answer...I want to transfer my ETH to hardware wallet...Please help

What Ethereum wallet is that? If that is not myetherwallet then you probably use some other web wallets of ethereum that is not trusted. Since you mentioned it 3 months without any problems I assume that there is something wrong with your password, did you click something on the internet and you just put your login details there? Maybe you are a victim of phishing, try to send them again an email.

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September 16, 2017, 01:09:44 PM
 #8

Never tried this wallet because before I register a wallet site I research first about the site if its a good site or if there are good reviews for this site. And sometimes I look them here in this forum if there is anyone who posted anything about this certain site to see if it's worth to put my tokens or coins in it.

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September 23, 2017, 12:51:53 PM
 #9

I have the same problem. Any solution?
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September 24, 2017, 04:15:21 AM
 #10

I solved this problem for myself though I stopped using it eventually. Will try to share screens

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September 24, 2017, 05:50:24 AM
 #11

The website you are using as your ethereum wallet, warns about their service maintenance.
They say they are not taking any responsiblity of your wallet,so you can't claim them for any losses as they have prior suggestion of jaxx at front page.
For your knowledge,use an official link to myetherwallet.com which let's you store private key.


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September 24, 2017, 10:24:35 AM
 #12

I have the same problem. Any solution?

you must always save youre private key
so you can use youre addres anywhere, not only use in myetherwallet.com

is good if login in myetherwallet use private key
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September 24, 2017, 02:03:03 PM
 #13

I cannot login to my Ethereumwallet.com account 2 days already. I am 200% sure, that my password is right, but there is always a message "invalid password". I am starting to think, that this company is trying to f*ck me, because it worked 3 months without any problems and now this. Does anyone have some advice, what to do now? I have a backup file, but no idea how to use it...I sent 2 emails to their support, but no answer...I want to transfer my ETH to hardware wallet...Please help
I often use myetherwallet.com , is Ethereumwallet.com a fishing website ?  I have not used it before.

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September 24, 2017, 02:22:28 PM
 #14

I have the same problem. Any solution?

you must always save youre private key
so you can use youre addres anywhere, not only use in myetherwallet.com

is good if login in myetherwallet use private key
How if he can't save the private key because he can't control it or i mean the site doesn't want give the private key to their user?
From OP we know if all of them don't use MEW but other ethereum wallet, which seems unfamiliar for us

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September 24, 2017, 02:41:11 PM
 #15

I cannot login to my Ethereumwallet.com account 2 days already. I am 200% sure, that my password is right, but there is always a message "invalid password". I am starting to think, that this company is trying to f*ck me, because it worked 3 months without any problems and now this. Does anyone have some advice, what to do now? I have a backup file, but no idea how to use it...I sent 2 emails to their support, but no answer...I want to transfer my ETH to hardware wallet...Please help
Do you have private keys?
If you do, simple access your address in MEW and transfer eth wherever you want.
I don't know why people are always looking for new wallets while MEW is just good enough.
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