Hi
Due to timezone differences (I'm European), bithumb hasn't been able to contact me by phone.
I tried calling the bithumb helpdesk line: 1661-5566.
Unfortunately I was greeted by a Korean-speaking robot voice who, I presume, instructs to press number combination X for department Y.
I probably would need to contact the verification department.
I would appreciate some guidance with this issue.
Bounty: 5USD in BTC given to one person who helped me significantly (randomized with weights, or first answer, I'll see)
Thank you for your time.
Press "0" to Direct call to C/S
other # 1: Voice phishing
2: OTP, PassWord
3: Certification for Level Up
4: Deposit, Withdrawal
5: Inquiry for Homepage
Thanks. I'll send you 5$ as soon as I can reach the line.
edit: sent 6$: de6b5980b706bed8cc148091e7e2dcfca95a9c2bc0b321b0a0726d8d3687020f
they gave me the korean number instead of the international number, which I din't know existed :-)