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Author Topic: I'd appreciate some help with bithumb helpdesk phone robot voice (5$ bounty)  (Read 682 times)
Wassupia (OP)
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September 13, 2017, 06:03:32 PM
Last edit: September 13, 2017, 08:05:51 PM by Wassupia
 #1

Hi

Due to timezone differences (I'm European), bithumb hasn't been able to contact me by phone.
I tried calling the bithumb helpdesk line: 1661-5566.
Unfortunately I was greeted by a Korean-speaking robot voice who, I presume, instructs to press number combination X for department Y.
I probably would need to contact the verification department.

I would appreciate some guidance with this issue.

Bounty: 5USD in BTC given to one person who helped me significantly (randomized with weights, or first answer, I'll see)
Thank you for your time.

My BTC-address: 1JtgnB6UC5j9gMYzLftVaCmwdPL4PrWeYB
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koreacryptocurrency
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September 14, 2017, 11:25:01 AM
 #2

Hi

Due to timezone differences (I'm European), bithumb hasn't been able to contact me by phone.
I tried calling the bithumb helpdesk line: 1661-5566.
Unfortunately I was greeted by a Korean-speaking robot voice who, I presume, instructs to press number combination X for department Y.
I probably would need to contact the verification department.

I would appreciate some guidance with this issue.

Bounty: 5USD in BTC given to one person who helped me significantly (randomized with weights, or first answer, I'll see)
Thank you for your time.

Press "0" to Direct call to C/S

other #    1: Voice phishing
               2: OTP, PassWord
               3: Certification for Level Up
               4: Deposit, Withdrawal
               5: Inquiry for Homepage

Wassupia (OP)
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September 14, 2017, 01:21:22 PM
Last edit: September 16, 2017, 03:17:34 PM by Wassupia
 #3

Hi

Due to timezone differences (I'm European), bithumb hasn't been able to contact me by phone.
I tried calling the bithumb helpdesk line: 1661-5566.
Unfortunately I was greeted by a Korean-speaking robot voice who, I presume, instructs to press number combination X for department Y.
I probably would need to contact the verification department.

I would appreciate some guidance with this issue.

Bounty: 5USD in BTC given to one person who helped me significantly (randomized with weights, or first answer, I'll see)
Thank you for your time.

Press "0" to Direct call to C/S

other #    1: Voice phishing
               2: OTP, PassWord
               3: Certification for Level Up
               4: Deposit, Withdrawal
               5: Inquiry for Homepage

Thanks. I'll send you 5$ as soon as I can reach the line.
edit: sent 6$: de6b5980b706bed8cc148091e7e2dcfca95a9c2bc0b321b0a0726d8d3687020f
they gave me the korean number instead of the international number, which I din't know existed :-)

My BTC-address: 1JtgnB6UC5j9gMYzLftVaCmwdPL4PrWeYB
blueballscoin
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October 28, 2017, 07:46:42 AM
 #4

Wassupia... you didn't think u could include the number in your blog asking people for help on this very issue?

Wouldn't you think "oh! I wasted time on this, and others helped me, I'll save others time by relaying what I discovered, as is traditonal in online assistance/community blogs" Slow clap numbnuts.
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