Jaya912
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September 21, 2017, 10:20:47 AM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
First, i would like to say sorry to hear this. Its very bad luck of you friend. I never have experience like this. But if you can just tell me what you did so this case happen? So anybody here include me can be aware about this case. Thanks before
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skhurram007
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Activity: 107
Merit: 10
"People are birds unable to fly."
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September 21, 2017, 10:44:37 AM |
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raw dog, go fuck yourself.
As others explained; No you can't recover unless you make Bittrex do it somehow. I have no such experience but you can try. 400 GBP = 0.14 BTC. You can either ask them to keep their fee of 0.1 BTC and credit you the remaining 0.04 BTC (Something is better than nothing). Or you can offer to keep 50% with them. I am not sure if it will persuade them, but you have nothing to lose now. As another newbie, I am also new to this Crypto World. In the start, I use to make double and tripple check wallet address before sending anything. Now, I don't have to check much as I almost memorized the first and last 3 characters of BTC and many other AltCoin wallets.
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savioroshan
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September 21, 2017, 11:31:00 AM |
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I hope this policy on any exchange like this must be changed.. It is so absolutely unethical for a business like exchanges or wallets or any online sites to not providing any helped to they're clients at any cost it may.. They might be the one to beneficial to this kind of drama about policy and protocols.. If those mistakes happened to anyone of they're family,, do they just accept it.. I don't think so.. Sorry to Op for this kinds of human..
Buddy, if they are going to start doing this or help everyone then they will have time only for doing that. But they can reduce the limit from 5000 dollars to 1000 dollars. That they can consider. But providing help for everyone is not possible. Just imagine if they change the policy from 5000 dollars to 0, then they will start getting thousands of mails for recovering from 0.001btc. lol
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Hazir
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Merit: 1005
★Nitrogensports.eu★
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September 21, 2017, 11:52:04 AM |
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man many guys are making this mistakes sry for your loss man. Dumb people deserve to lose their money. It is that simple. Bitcoin is not compatible with stupidity. In about 10 years, the infrastructure will include all the protections for idiots. Today however, Bitcoin is not yet idiot proof. So idiots are in jeopardy for a while longer. What do you think can be done to protect idiots/newbies/people who failed to understand how Bitcoin works from themselves? Nothing really can be done unless we will introduce chargeback system of some sort. The situation op described is not exactly pure blockchain problem either. The exchange can recover this funds and simply won't do it because there is a silly anti-customer remark in their ToS.
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vintages
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September 21, 2017, 12:00:24 PM |
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So quite unfortunate,... OP, you won't be recoverning that back...its hard to say it but your bitcoin is gone... Bittrex are always abiding by their policy, but inother note, you should have know this earlier before signing up..this types of mistakes could have been prevented.
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Hamphser
Sr. Member
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Activity: 2604
Merit: 339
Vave.com - Crypto Casino
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September 21, 2017, 12:00:31 PM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
No,you wont able to recover those coins specially this is a crosschain issue and bittrex wont really bother to solve it out and as they replied they wont able to help on those amounts under 5000 which do really sucks when those coins you do need the most.I have experienced this thing too in the past on where i do mistakenly make some transfers related to this which is cross-chain.Until now i didnt able to recover those funds and i did just moved on because no matter how you think or pursue to get those bitcoins back it would not possible on this case this is why we should really be careful and read and review all the things before sending any amount.
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Jaya912
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September 21, 2017, 12:38:08 PM |
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I hope this policy on any exchange like this must be changed.. It is so absolutely unethical for a business like exchanges or wallets or any online sites to not providing any helped to they're clients at any cost it may.. They might be the one to beneficial to this kind of drama about policy and protocols.. If those mistakes happened to anyone of they're family,, do they just accept it.. I don't think so.. Sorry to Op for this kinds of human..
Buddy, if they are going to start doing this or help everyone then they will have time only for doing that. But they can reduce the limit from 5000 dollars to 1000 dollars. That they can consider. But providing help for everyone is not possible. Just imagine if they change the policy from 5000 dollars to 0, then they will start getting thousands of mails for recovering from 0.001btc. lol You said that they have time only for helping if they change the policy. May i know, Are there many issue regarding this at the same marketplace? Thanks
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12retepnat34
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September 21, 2017, 12:55:49 PM |
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It can never been back to your account and it is quite often happen to some crypto-users that did not careful and double check before sending to another wallet.
But I also confuse! where did it go! to the miners? or will be gone forever?
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daringdiscovered
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September 22, 2017, 04:56:43 AM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
Sad to say but you can't do anything about it, your bitcoin was already lost somewhere, of course you're not going to receive it on your BCC wallet on bittrex since you have sent bitcoin instead of sending BCC. It is not compatible, and all of the coins that are going to be sent on the wrong wallet will be lost forever, you just have to move on.
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Vansire
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September 23, 2017, 12:12:46 AM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
Sad to say but you can't do anything about it, your bitcoin was already lost somewhere, of course you're not going to receive it on your BCC wallet on bittrex since you have sent bitcoin instead of sending BCC. It is not compatible, and all of the coins that are going to be sent on the wrong wallet will be lost forever, you just have to move on. But they aren't lost forever. They can be accessed and spent by whoever controls the address by loading the wallet.dat or private key in a BTC wallet. And if the deposit address was created after the fork it might not have gone through in the first place, but it did.
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Rahar02
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September 30, 2017, 03:33:01 PM |
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This problem is clear, no way to recover it due to Bittrex policy. Yes, you can consider as untrustworthy or not responsible, do not care about their customers, simply because they deal with thousands transactions from thousands of people. It can't be easy to solve all the problems, but stil, you deserve what belongs to you. Explanation by Andrew Chow: As of what happens if someone send BTC from a BTC wallet to BCC wallet address, the transactions go through.
But you can only see that transaction in the Bitcoin Blockchain rather than Bitcoin cash blockchain.
I will simplify with an example.
Say there is an address named "abc" in BTC and another address named "def" in BCC.
abc has 1 BTC (Bitcoin Network)
def has 0 BCC (Bitcoin Cash Network)
If a person by mistake (or for fun) sends 1 BTC from abc to def. Then the balance changes as follows:
abc has 0 BTC (Bitcoin Network)
def has 1 BTC (Bitcoin Network) [Assuming there was no transaction fees]
def has 0 BCC (Bitcoin Cash Network)
So, if the owner of def in BCC has the private key of that address, he can access the BTC in def as well.
But if he unfortunately does not hold the private key of that BCC address (like it can be of an exchange where you don't have access to the private key), then the BTC cannot be accessed by the owner of the BCC address.
Hope this answers your query well. https://bitcoin.stackexchange.com/questions/57419/what-would-happen-if-you-send-bitcoin-btc-to-a-bitcoin-cash-bcc-address
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johnnyt123
Newbie
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Activity: 2
Merit: 0
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October 02, 2017, 03:28:35 PM |
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Bittrex does this on a regular basis and their policy is as meaningful as dirt. They are in possession of your property and are willingly and openly refusing to return to you what is rightfully yours. Their policy is a despicable justification of Grand Larceny. and will not stand in any court of law. The coins/ assets are not lost and technically don't need to be "recovered" The recovery process takes less than 5 minutes, yet they refuse to provide the right assistance and support to their users/clients. This tells you a great deal about the kind of people who work at Bittrex and how little they value and care about their consumers
Why dont they set up a whole department with the sole responsibility of "recovering" peoples coins and ask for a nominal fee for their time. This would be fair and justifiable. and it would certainly be a lucrative business for Bittrex, improve their image and reputation and would make their users/clients/consumers happy and more in favour of Bittrex. However Bittrex are clearly committing a crime and robbing consumers of millions of dollars when they refuse to do this. Its a simple, honest mistake which many people have done. Its as if Bittrex have set up a trap and are praying on their consumers. setting the bar high at US$5000 only strengthens this argument.
Bittrex need to be made aware that they are not within any right to do this and must return that which is not their's to the rightful owners.
It may be time to petition against Bittrex and i call for this motion.
John
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LoyceV
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Merit: 17652
Thick-Skinned Gang Leader and Golden Feather 2021
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October 02, 2017, 05:03:35 PM |
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Their policy is a despicable justification of Grand Larceny. and will not stand in any court of law.
I kinda expect their minimum of $5000 to be based on the cost of a lawsuit: anything less isn't worth it, so they don't bother. However Bittrex are clearly committing a crime and robbing consumers of millions of dollars when they refuse to do this. No, they're not. Bittrex very clearly warns not to deposit to the wrong chain. Its a simple, honest mistake which many people have done. Nobody ever reads! How many warnings do you need? ... the only way to do recover it is if Bittrex will give you the private key of the address but it's impossible for an exchange to do that. I think this could work, and can be automated too. Imagine something like this: -I request access to my private key from coin X at Bittrex -I pay the required $200 fee -I instantly get a new deposit address for new deposits -Meanwhile, Bittrex makes sure my deposit address doesn't hold any funds anymore -A week later I receive the private key to the old address After this, it's up to me to figure out how to recover any funds. On the other hand, why would Bittrex go through the trouble of doing this, simply because a user makes a mistake? If I accidentally send coins to Bob's address, I won't get them back either. It's the way crypto works: all transactions are final, there is no "undo".
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tramadols
Full Member
Offline
Activity: 239
Merit: 100
CAT.EX Exchange
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October 02, 2017, 05:17:51 PM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
I feel sorry for what happened to you. my friend has experienced the same case, but there is no response to date. I think the parties should be more secure network and security system for users like us.
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AngelSky
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October 02, 2017, 05:32:34 PM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
I feel sorry for what happened to you. my friend has experienced the same case, but there is no response to date. I think the parties should be more secure network and security system for users like us. Yes you have to check twice before doing Transaction bro.No one will help you at this situation. Only one thing is possible. I.e,You may enable the escrow before doing Transaction and all. Even you can try local bitcoin website for the transaction. They will help you.
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HongKong
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October 02, 2017, 05:40:47 PM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
I feel sorry for what happened to you. my friend has experienced the same case, but there is no response to date. I think the parties should be more secure network and security system for users like us. Yes you have to check twice before doing Transaction bro.No one will help you at this situation. Only one thing is possible. I.e,You may enable the escrow before doing Transaction and all. Even you can try local bitcoin website for the transaction. They will help you. It's easier to label things or double check them before moving onto something that may cause you to not want to do anything because being lazy is when bad things happen.
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hdtqisg
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October 22, 2017, 01:46:12 AM |
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Only way, you need contact to Bittrex support! They can help you for this problem! But i don't know they can help your or not? But need to contact support soon!
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Dilladupak
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October 22, 2017, 11:59:55 AM |
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I accidentally sent BTC from my Bitcoin wallet in Electrum to a BCC wallet in Bittrex that I own, but shows empty. I wanted to know if there was a way for me to recover the BTC from the Bittrex wallet? I have contacted Bittrex but they refuse to help with anything under £5000. And I do mean no help, been ignored for weeks. I saw someone else on the board with the same problem and you fixed it. Which is why I am asking here. Thank you
You can not recover your losses due to one mistake so need to take the time to avoid mistakes, you should be more careful in the transaction, and I hope you are careful to do so. At least you read thead important forum before you make a transaction
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StreakW
Full Member
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Activity: 1238
Merit: 109
Buzz App - Spin wheel, farm rewards
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October 22, 2017, 12:03:46 PM |
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ya, sorry bro. u must follow the rules. ur btc cant back, next time pay good attention. when you want to send bitcoin
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BTCbengi
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October 22, 2017, 12:04:55 PM |
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I learned that you can not recover any money / BTC if you send wrong address to someone else's wallet because of Bitcoin's security mechanism. So you should give up that amount, you do not have any information of the account holder that you sent wrong, you will not be able to do if they do not want to pay that money for you. Accept the truth, that is a lesson for you
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