that's quite an explanation, thank you for such a nice comments and explanations empowering
having read what you said, I would like to ask u if think that the whole process couldn't be better? couldn't they planned it better ? (Definite answer is yes they could, but they didn't expect server to crash, do they? what was the backup/scaling plan) ?
I may not object on number of things , but the worst thing is my NEO is gone, and I couldn't take them to exchange and sell them for $35$+, and yet I have no certain date when I will get my refund if not $RPX .
I may give it another chance to try another ico on redpulse, but if my 2nd experience for particularly refunds/unsuccessful participation is as horrible as $RPX ones, I might give up participating in $NEO ICO's
I was in block# 1445025 and I didn't get my RPX tokens.
Just in case if NEO / RED PULSE team do not address this issue in time, in right direction, both will be dropping pretty hard.........[/color]
Me neither... I was in same block too meh ! at least got in on first round though... also waiting on refund for 2nd round
The NEON wallet is third party and the release of it timing wise was
fortunate (and
frustrating for those that had spent time syncing a wallet) the wallet was a breeze to use for the ICO.
They did release a guide and the guide did say the chain could take days to download- and they did provide the download to speed it up.. I have a feeling from twitter than many left it to the last minute...(days) but then in fairness people were not given that much of a heads up.
The timing could have been better -and the communication... the server crashing when waiting for the Script HASH was a bit of a downer- but got resolved via work around quite quickly.
It is frustrating that there seems to have been an issue with the "2nd hour" and it would be good to see what happened and see if there is an explanation- and a possible solution other than refund (should the situation even warrant that discussion)
The refund policy one would hope that Red Pulse do address ASAP.
As for ETH - having had a NIGHTMARE experience on many occasions with using it for ICOs and finally giving up forever after the Civic fiasco - playing "guess the gas"is no fun.
The $1000 1st hour is a good touch.. I commend them for taking this route.
As for "Just in case if NEO / RED PULSE team do not address this issue in time" I do not believe that NEO team has anything to answer for? The chain performed very very well...quick - very very quick and it didn't crash (unlike ETH under stress)
Anyway... sometimes you win some and some time you lose some... lets see what they have to say first- and see how they (Red Pulse) deal with the refunds - for that you could have a grievance to air
Apart from the 2nd round timing issue (?) the whole thing was rather painless (assuming you had a synced wallet/ used NEON) and sometimes despite all... shit happens - lets see what Red Pulse explanation is and how they deal with it going forward.
I for one will happily use the NEO platform, and NEON wallet for many purposes in the future no doubt... it is very snazzy indeed IMO - and will become even more feature rich and user friendly in the future without a doubt.
Looking forward to the Red Pulse platform to hit some of those road-map goals - and start seeing the analysis and contributors grow and also to see the tokens at work in the ecosystem.