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Author Topic: *RESOLVED* DO NOT play at Bitstarz.com  (Read 718 times)
Saligan8six
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October 10, 2017, 05:14:41 AM
 #1

Bitstarz.com refuses to pay me my winnings of 4.4 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at 25 mBTC since it is not tied directly to a deposit, even though the loyalty bonus is based on the amount deposited throughout the week or from the previous cashout. They basically stole my 4.4 btc and replaced it with 0.3 btc stating that it was 10x more than the maximum withdrawal amount that is associated with "free" bonuses because I was a "loyal" player and that if I was unsatisfied with this result then I have the option to opt out of the bonuses and play with my own money.  

In previous posts here Bitstarz.com tries to claim that the loyalty bonus is there so that players have another chance to win back their money, however, when it actually happens they pull some crap like this and refuse to pay. So as a warning, stay away from Bitstarz.com...the place may look nice but it is a total scam and they will try to find any reason to refuse payment if you win.
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October 10, 2017, 05:34:05 AM
 #2

Bitstarz, bitcasino have long track records of selectively scamming with Terms & Conditions. I'd avoid deposit bonuses entirely.

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Nelka4
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October 10, 2017, 05:44:49 AM
 #3

Bitstarz is not provably fair
Saligan8six
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October 10, 2017, 09:33:02 AM
 #4

Bitstarz is not provably fair

Guess it wouldn't ultimately matter if they are provably fair when they can scam you of your winnings in the end anyways...
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October 10, 2017, 12:32:25 PM
 #5

List of scam accusation threads against them
https://bitcointalk.org/index.php?topic=2102981
https://bitcointalk.org/index.php?topic=1929667
https://bitcointalk.org/index.php?topic=1802917

And probably bitstarz representative will not help you here too as his/her account is inactive since August https://bitcointalk.org/index.php?action=profile;u=307265

This all proves they are shady casino and we should avoid playing there. However I always try to opt out any bonuses casino will offer to not get stucked with lots of hidden bonus terms like this one.

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October 10, 2017, 01:12:29 PM
 #6

Yes, bitstarz is already know so long ago for scamming people. I feel bad for you mate not knowing this before you play there. Now you cant do anything, you cant get it anymore, even whatever thing you do.

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October 10, 2017, 01:19:20 PM
 #7

List of scam accusation threads against them
https://bitcointalk.org/index.php?topic=2102981
https://bitcointalk.org/index.php?topic=1929667
https://bitcointalk.org/index.php?topic=1802917

And probably bitstarz representative will not help you here too as his/her account is inactive since August https://bitcointalk.org/index.php?action=profile;u=307265

This all proves they are shady casino and we should avoid playing there. However I always try to opt out any bonuses casino will offer to not get stucked with lots of hidden bonus terms like this one.
If op did able to read up those links for sure he would really have a doubt on playing.This is why i dont really trust any loyalty bonus or whatsoever because once you would able to make big money they would already make excuses.If bitstraz representative isnt active since august then probably they are avoiding such issues on the site which is really a big flag for me.


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October 10, 2017, 04:24:02 PM
 #8

I'm really sorry this has happened to you. Unfortunately there's not really much anyone here can really do, bitstarz is really one of the shadiest casino's around and has seemingly made a calculated decision that ripping off players is more profitable than being legitimate. I'd however encourage you to leave a reference to your story on their trust page:

https://bitcointalk.org/index.php?action=trust;u=307265

Just so that it helps other people find a history of their actions.

And leave a review on askgamblers ( https://www.askgamblers.com/online-casinos/bitstarz-casino-review/ ). Askgamblers won't care, as they make money hand-over-fist promoting casinos which ever casino gives them the most kickback, but it's a good idea to make your story as visible as possible.
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October 10, 2017, 04:40:40 PM
 #9

wow, 4.4 btc is mega amount!

Why do you playing here?
read about scam and this don't stop you..

Play with provably fair games only!
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October 10, 2017, 05:23:51 PM
 #10

Wow. Complaining about free money back from a lost deposit. Unreal. You know most casinos don't give you anything after you lose your deposit. It seems Bitstarz has done you a nice deed to allow you to win some of your deposited money back. You should be thankful and accept whatever they are giving you. If you were my customer I would kick you to the curb and tell you go find somewhere else to play. Ungrateful bastard.
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October 10, 2017, 05:55:00 PM
 #11

Bitstarz.com refuses to pay me my winnings of 4.4 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at 25 mBTC since it is not tied directly to a deposit, even though the loyalty bonus is based on the amount deposited throughout the week or from the previous cashout. They basically stole my 4.4 btc and replaced it with 0.3 btc stating that it was 10x more than the maximum withdrawal amount that is associated with "free" bonuses because I was a "loyal" player and that if I was unsatisfied with this result then I have the option to opt out of the bonuses and play with my own money. 

In previous posts here Bitstarz.com tries to claim that the loyalty bonus is there so that players have another chance to win back their money, however, when it actually happens they pull some crap like this and refuse to pay. So as a warning, stay away from Bitstarz.com...the place may look nice but it is a total scam and they will try to find any reason to refuse payment if you win.

Well, if it's in their ToS, it's hardly a scam.
It should be automatic though, you shouldn't be able to play up to 4BTC and lose your balance when you can't withdraw more than 0.3BTC
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October 10, 2017, 06:30:45 PM
 #12

List of scam accusation threads against them
https://bitcointalk.org/index.php?topic=2102981
https://bitcointalk.org/index.php?topic=1929667
https://bitcointalk.org/index.php?topic=1802917

And probably bitstarz representative will not help you here too as his/her account is inactive since August https://bitcointalk.org/index.php?action=profile;u=307265

This all proves they are shady casino and we should avoid playing there. However I always try to opt out any bonuses casino will offer to not get stucked with lots of hidden bonus terms like this one.
If op did able to read up those links for sure he would really have a doubt on playing.This is why i dont really trust any loyalty bonus or whatsoever because once you would able to make big money they would already make excuses.If bitstraz representative isnt active since august then probably they are avoiding such issues on the site which is really a big flag for me.
Those deposit bonuses to the best of my knowledge are traps, purposely set with hopes players would have been caught long before they meet the disagreeable conditions and that cuts across all the casinos fronting this or that deposit bonuses. It is best to ignore those bonuses, that's how to avoid their noose!

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October 10, 2017, 07:45:57 PM
 #13

I have concerns about their provably fair but they are not the one. Most of the casinos doing the same thing. I tried more than 5 casinos. Thats why i stopped online gambling. Sorry for your lost which they refuse to pay


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October 10, 2017, 07:51:28 PM
 #14

Wow. Complaining about free money back from a lost deposit. Unreal. You know most casinos don't give you anything after you lose your deposit. It seems Bitstarz has done you a nice deed to allow you to win some of your deposited money back. You should be thankful and accept whatever they are giving you. If you were my customer I would kick you to the curb and tell you go find somewhere else to play. Ungrateful bastard.

It's funny how you're on every bitstarz thread defending ridiculously unethical behavior Roll Eyes (but have no problems calling out other casinos). If there is a cap on the amount he's allowed to win, he simply should not be able to bet such that would exceed it. It is absolutely not fair to allow someone all the downside of their bet, but refuse to give the upside.
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October 10, 2017, 07:57:08 PM
 #15

Wow. Complaining about free money back from a lost deposit. Unreal. You know most casinos don't give you anything after you lose your deposit. It seems Bitstarz has done you a nice deed to allow you to win some of your deposited money back. You should be thankful and accept whatever they are giving you. If you were my customer I would kick you to the curb and tell you go find somewhere else to play. Ungrateful bastard.

It's funny how you're on every bitstarz thread defending ridiculously unethical behavior Roll Eyes (but have no problems calling out other casinos). If there is a cap on the amount he's allowed to win, he simply should not be able to bet such that would exceed it. It is absolutely not fair to allow someone all the downside of their bet, but refuse to give the upside.

For sure it's a fake account they control.

Anyway, from what you detailed OP, seems like it is indeed as scam. This is totally one of the problems of many small gambling sites. They try to cheat their players using their TOS and twisting it in their favor.

I do hope you get that winnings, and btw good winning amount though.

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October 10, 2017, 09:30:35 PM
 #16

I don`t believe this newbie about this, but there is something about bitstarz. Many people complain on them, my experience there is not good too.
I don`t play there cause I asked nicely about first deposit bonus, match bonus and free spins, they said I just need to deposit and that is it. I deposited a bit more then 50 mbtc, I got match bonus but I couldn`t play all the games, and I didn`t get free spins, reason for that is cause I`m from country that have some restrictions. I asked nicely before deposit, they didn`t said nothing about any restrictions, I wrote to support and I didn`t got nothing, that was my first and last time there.
P.S. Cause I was in the bonus I needed to play, I lost my money on their slots in couple hours.

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October 10, 2017, 09:35:47 PM
 #17

Bitstarz, bitcasino have long track records of selectively scamming with Terms & Conditions. I'd avoid deposit bonuses entirely.
I remember a year ago they refused to pay some guy to withdraw money because he was wagering more money than it is written in their ToS.
https://bitcointalk.org/index.php?topic=1623739.0
They have made exception in his case but i see this is their regular practice.

edit*

Just to add this:

This is bullshit. You could have cashout 0.3BTC, left game open, deposit 0.3BTC back to casino and win 4.4BTC. There is no difference between doing that and winning 4.4btc directly from bonus.

Open scam accusation against them.

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October 10, 2017, 09:58:44 PM
 #18

Ive only heard poor reviews about this casino.  I've never taken my business here
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October 10, 2017, 11:44:47 PM
 #19

This is bullshit. You could have cashout 0.3BTC, left game open, deposit 0.3BTC back to casino and win 4.4BTC. There is no difference between doing that and winning 4.4btc directly from bonus.

Thanks for putting it so well. It's just another example of a example of bitstarz trying to screw their players, instead of any legitimate business reason.



And it's also basic ethics to never accept bets you are not willing or able to fully honor.  Had Saligan8six lost, bitstarz would've had no problem taking his money.
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October 11, 2017, 01:58:29 AM
 #20

Bitstarz.com refuses to pay me my winnings of 4.4 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at 25 mBTC since it is not tied directly to a deposit, even though the loyalty bonus is based on the amount deposited throughout the week or from the previous cashout. They basically stole my 4.4 btc and replaced it with 0.3 btc stating that it was 10x more than the maximum withdrawal amount that is associated with "free" bonuses because I was a "loyal" player and that if I was unsatisfied with this result then I have the option to opt out of the bonuses and play with my own money. 

In previous posts here Bitstarz.com tries to claim that the loyalty bonus is there so that players have another chance to win back their money, however, when it actually happens they pull some crap like this and refuse to pay. So as a warning, stay away from Bitstarz.com...the place may look nice but it is a total scam and they will try to find any reason to refuse payment if you win.

Amazing can't believe some sites decide to scam users when gambling sites always have a win win in long term. Have you tried creating a scam accussation ?

What should I invest in? PM me with your thoughts! Thanks
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