Poloniex lowered my daily withdrawal limit to $0! What can I do?

[marksj]

For two months they have not answered my support request to raise my withdrawal limit over $2k. Now they have lowered it to $0!

Multiple requests ignored...  #431491 Pending verification... 51 days.

What can I do?

[1715595370]

1715595370

[1715595370]

1715595370

[DenyAryanto]

the first you can sending ticket support
if about incraese dayly withdraw limit you can verified youre account

and is good you can move this thread to service discusion or exchange section

[exstasie]

For two months they have not answered my support request to raise my withdrawal limit over $2k. Now they have lowered it to $0!

Multiple requests ignored...  #431491 Pending verification... 51 days.

What can I do?

Can you give us any more details? Did you send them ID documents for KYC verification? Was there anything you did that may have violated their terms: for example, if you sent passport or driver's license, did the documents match the first/last name you provided for Tier 1 verification?

I hope this isn't the beginning of a larger trend. I was never able to get Tier 2 verification because they couldn't match my details to public records and I wasn't willing to give them the last 4 of my SSN. I've mostly kept my account empty because of all the complaints of unanswered tickets and missing deposits/stuck withdrawals.

Keep us posted...

[marksj]

I had entered data for their three tiers of support but they never upgraded me past the first. They had all of the information on me and it was in order. Nothing done to violate their service.

After I moved $2K back to Coinbase, they invalided my basic permissions. Forced me to re-upload my ID again. Now it is pending. They have not answered any of my support requests in 2 months. They are holding a lot of my money.

How to move a thread to "Service Discussion" I wonder...

Thanks much. Avoid Poloniex!

[squatter]

I had entered data for their three tiers of support but they never upgraded me past the first. They had all of the information on me and it was in order. Nothing done to violate their service.

After I moved $2K back to Coinbase, they invalided my basic permissions. Forced me to re-upload my ID again. Now it is pending. They have not answered any of my support requests in 2 months. They are holding a lot of my money.

Damn, I've never heard of anyone having their limit lowered to $0. This must be new. Would you mind saying what country you are from? Bittrex recently started locking lots of peoples' accounts, and it seems to be based on country of residence.

How to move a thread to "Service Discussion" I wonder...

Thanks much. Avoid Poloniex!

This is the right section (Service Discussion > Exchanges). If there are questions/concerns about exchanges in the Service Discussion forum, they get moved here. Straight up scam accusations go here, but it's a bit premature for that. Hopefully you hear back soon.

[darque21]

Same thing happened to me about 4days ago. DId you finally resolve this problem?

[Zocadas]

Mysterious. Also Bittrex is told to hold funds because of verification issues. Is looking to me like scamming people. They at least should warn users for upcoming limit reduction and let them payout their funds. Novaexchange is a good example, how legit acts are working, even if exvhanger is planning to close. They gave early announcements and give users months time to payout. Just to reduce limits and  take funds like Poloniex and Bittrex seem to do is illegal, scamming and stealing money. So category Scam Accusation should be the right place for this case.

[designium]

Can you solve this issue mate?

My money is stucked at poloniex too. They are not answering tickets about 60 days. So confused dunno what to do...