I have the same problem. Cumoms clearance in Poland.
DHL doesn´t even want to try it. Now I got a different company to do it for me.
Looks bad as far as they know. The new company said it´s possible to pass. Maybe they just want to make money, so they are promissing
One need to add stickers on the miner because Bitmain is not able to do it correctly. With company name, and address, and Made in China. They also leak a proper instruction in Polish language.
(Hopefully nobody asks for RoHS because this is what they definitely don´t have and one can´t just make it themselves)
So I need a certificate that authorizes one to make changes to their shipped box (adding stickers and manual).
I thought its easy to get
I wrote Bitmain several times. I always get the same answer all our certificates are here and a link...grrr. I offered them to use the polish manual that i translated and add it to there next shipments. But they seem to not understand what I am saying to them.
It is horrible.
For custom clearance I need now a permission from Bitmain to add this stickers and the manual to there shipment. But after trying 3 time with different customer support persons it seems to be hopeless.
Does anyone have such a certificate that authorizes one to make changes to their shipped box (adding stickers and manual) ?
I will keep reporting what happened.