I was allowed to transfer funds into my account, then allowed to buy BTC, all without being given any warning that these funds would then be held hostage for an indefinite period of time (I'm still waiting after about two weeks now).
The excuse that has been given for this refusal to transact is that I need to increase my transaction limit. Note that the transaction I am attempting to place is well under the cited $10000/month, $1000/day limit cited on https://support.mtgox.com/entries/20251501-aml-request-increase-transaction-limits
. Regardless, in order to recover my funds, I am being forced to provide identity documents which I do not wish to provide to mtgox, given that, even assuming that they are honest people, they have demonstrated lax security in the past. Even after having provided these documents, I am now waiting for over 6 days for my account to be unblocked.
Either they are totally overloaded with work... or I've just been scammed by mtgox. Either way, I'll be closing this account as soon as possible.
How long did it take for you to recover your account finally?