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Author Topic: MtGox - God Dammit...  (Read 3291 times)
jhfire
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June 28, 2011, 11:00:28 PM
 #1

I'm so sad right now that I just got $40 stolen from me. Apparently mtgox fails at life and forgot to fix the LR success page, now I'm $40 short.





Like, idk what do now Cry.
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Digigami
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June 28, 2011, 11:02:46 PM
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getting ahold of MTGox would probably be a good start  Wink
jhfire
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June 28, 2011, 11:04:28 PM
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getting ahold of MTGox would probably be a good start  Wink

Shouldn't have to though, it is actually starting to piss me off.
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June 28, 2011, 11:05:00 PM
 #4

Yup, just send a copy of these pictures without the dialogue to them via email.

DO IT
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June 28, 2011, 11:05:31 PM
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getting ahold of MTGox would probably be a good start  Wink

I've been ignored for nearly a week. Ticket's been closed twice with no response.
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June 28, 2011, 11:07:09 PM
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Shouldn't have to though, it is actually starting to piss me off.

I agree, quirks like this are annoying. But, they did just have to completely redesign their site.. these things happen.  At least hopefully now it is more secure.

At any rate, as long as your claim is valid, I'm sure they will straighten it out.
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June 28, 2011, 11:10:34 PM
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I've been ignored for nearly a week. Ticket's been closed twice with no response.


I had an issue with my account following the security breech, submitted my ticket, waited 3 days, and received a reply that it was taken care of, and it was resolved to my satisfaction.

This was all done through their support.mtgox.com service, I did not have to send any personal mail, etc.

Your not the only one who has stated they are having issues, no doubt MTGox is still backlogged with tickets. Although if your ticket was closed, you might want to send magicaltux a PM with your specifics.

bitcoiners
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June 28, 2011, 11:15:56 PM
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getting ahold of MTGox would probably be a good start  Wink

Lol.  I've opened a support ticket 3 times to get the bitcoins I deposited right after the crash.  NOTHING HAS BEEN DONE.  They are sitting on my coins and not answering SHIT.

I'll give them one more day before I move my business elsewhere.

They have had enough time to figure this out.  They have had enough time to review my support ticket.  STILL NOTHING.

I am sick of their shit.
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June 28, 2011, 11:18:51 PM
 #9

ppl still using the GOX? you could always defect to the hill...................

bitcoiners
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June 28, 2011, 11:19:58 PM
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ppl still using the GOX? you could always defect to the hill...................

How can you defect when they are holding your assets?  I can't do anything until I get my FUCKING COINS.
jhfire
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June 28, 2011, 11:20:44 PM
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ppl still using the GOX? you could always defect to the hill...................

Since when did the hill accept LR?
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June 29, 2011, 01:25:43 AM
 #12

I'm so sad right now that I just got $40 stolen from me. Apparently mtgox fails at life and forgot to fix the LR success page, now I'm $40 short.

Like, idk what do now Cry.

And how does this constitute 'stolen'? Are you really trying to say that a technical error is equivalent to theft?

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elggawf
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June 29, 2011, 02:16:29 AM
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Since when did the hill accept LR?

Since always, AFAIK. Only trouble with them is that they treat LRUSD as a separate market to USD, so the market there is even thinner than their USD one.

^_^
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June 29, 2011, 03:03:23 AM
 #14

If you're still putting your trust in Mt. Gox, you should have expected this to happen. That being said, I've never had a problem with support tickets. They'll get to you eventually.
triforcelink
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June 29, 2011, 04:34:26 AM
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It's amazing as to how little patience some of you guys have.

GeniuSxBoY
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June 29, 2011, 04:37:44 AM
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It's amazing as to how little patience some of you guys have.
Fuzzy
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June 29, 2011, 06:01:01 AM
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If you're still putting your trust in Mt. Gox, you should have expected this to happen. That being said, I've never had a problem with support tickets. They'll get to you eventually.

I'm completely baffled at how badly they screwed up, and even more surprised at how many people go right back to them.

Something doesn't add up here...
Bitcoin Swami
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June 29, 2011, 06:03:06 AM
 #18

When will Mt. Gox hire more people.  Seems like they make a pretty good amount of mula.  At least a few people to respond to emails.  2 guys just don't cut such a big operation. 
Alex Beckenham
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June 29, 2011, 06:06:21 AM
 #19

A very similar Mt Gox bug is also stopping people from ordering on FORBITCOIN.COM.

stergium
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June 29, 2011, 09:07:17 AM
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Shouldn't have to though, it is actually starting to piss me off.

I agree, quirks like this are annoying. But, they did just have to completely redesign their site.. these things happen.  At least hopefully now it is more secure.

At any rate, as long as your claim is valid, I'm sure they will straighten it out.
+1. as stated above by other forum member you should try opening a support ticket(again).
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