Has GOX supported went completely silent?

[smoothie]

I submitted a support ticket about my wire that I initiated 1 week ago concerning if it would be affected by this "NEW" announcement given that it was done WAY before the announcement was posted.

And 15.5 hours laters....nothing but silence.

Anyone been able to get a response via their support through email or other means?

[frojoe]

They just opened. Go to their online chat

[smoothie]

so this is their response to my inquiry:

Thank you for contacting us. Its an official announcement that all International wire withdrawal will take 2 weeks to get proceeded applicable to all pending and new withdrawal request. its being timely delay and will be fixed soon by normal. We sincerely apologize for the inconvenience happened. So We will keep you on update on this once got cleared. Please wait..


Broken English? Really? wow...

[Garr255]

I did a test wire out of gox almost a week ago, still nothing. After I saw the news I bought btc with all remaining fiat and cleared out my account. The suspension of USD withdrawals certainly explains the price rise...

[malevolent]

so this is their response to my inquiry:

Thank you for contacting us. Its an official announcement that all International wire withdrawal will take 2 weeks to get proceeded applicable to all pending and new withdrawal request. its being timely delay and will be fixed soon by normal. We sincerely apologize for the inconvenience happened. So We will keep you on update on this once got cleared. Please wait..


Broken English? Really? wow...

https://bitcointalk.org/index.php?topic=215601.0;all

[greyhawk]

Nah, Indian service desk staff usually have better English.

I say China (or Poland).

[malevolent]

Nah, Indian service desk staff usually have better English.

I say China (or Poland).

Poland is not that popular for outsourcing.

When I try to read smoothie's post for some reason I hear myself speaking in an Indian accent

[VeeMiner]

And 15.5 hours laters....nothing but silence.

you must be accustomed to a different kind of support. 15 hours is not that long to wait to receive a reply.

[naphto]

so this is their response to my inquiry:

Thank you for contacting us. Its an official announcement that all International wire withdrawal will take 2 weeks to get proceeded applicable to all pending and new withdrawal request. its being timely delay and will be fixed soon by normal. We sincerely apologize for the inconvenience happened. So We will keep you on update on this once got cleared. Please wait..


Broken English? Really? wow...

https://bitcointalk.org/index.php?topic=215601.0;all

I lol'ed irl
That's probably not that !