Unanswered service requests for months. They have dropped my withdrawal limit to 0 as soon as I started to withdrawal.
#431491 Pending verification
Any recommendations of legal action I could take? $30,000 at stake.
Thanks, Mark
Golden rule will always remain golden which is never leave bulk of your fund on exchange sites not only because they are targets of hackers but in addition to that, they might go against with their own policies which you can't do anything about and because they are big enough, they care less about you. To add more insult to injury, they don't notify you of their policies of activating anything that affects you but when its time for you to lose your money, they get in touch such as the listing of coins or some ICOs, this is not limited to Poloniex alone.
Unfortunately, there is nothing you can do about it if its their policy and for them to ignore you for months means they are not ready to do anything about it. Way out, is to go find a way to do your verification if that is what they needed and get your funds out of there ASAP.
