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Author Topic: Don't send sepa transfer from bitcoin based platform like bitpanda to payoneer.  (Read 294 times)
mobnepal (OP)
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November 16, 2017, 06:11:07 PM
 #1

My sepa transfer from bitpand to payoneer EUR bank address got declined and they are saying they will return it to bitpanda which I don't think gonna credit to my account however  I will try to convince bitpanda to refund it to my account. Its small amount which I used to test whether it works or not but found that no it will not work.  Angry
OmegaStarScream
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November 16, 2017, 06:31:49 PM
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If they don't refund you, it means that they will take the money for themselves just because the transaction failed? It make no sense. They are a reputable company, they are not going to do that. I suggest trying to contact them through the ANN thread for a faster answer: https://bitcointalk.org/index.php?topic=878725.40

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Zocadas
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November 16, 2017, 07:35:15 PM
 #3

My sepa transfer from bitpand to payoneer EUR bank address got declined and they are saying they will return it to bitpanda which I don't think gonna credit to my account however  I will try to convince bitpanda to refund it to my account. Its small amount which I used to test whether it works or not but found that no it will not work.  Angry
I also am sure, that they will credit your account. But thank you for warning and smart that you first tried with small amount. Did payoneer tell you the reason, why they declined your payment?
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November 16, 2017, 07:57:05 PM
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My sepa transfer from bitpand to payoneer EUR bank address got declined and they are saying they will return it to bitpanda which I don't think gonna credit to my account however  I will try to convince bitpanda to refund it to my account. Its small amount which I used to test whether it works or not but found that no it will not work.  Angry

A reputable company like bitpanda for their name sake they would return the money no matter how small the transaction failed and its normal to reverse it to the owner and in this case you. But its all good that you tried with small amount rather than going all in and waiting for several days for transaction to go through after which its now rejected that alone could give a sleepless night.

I also expect bitpanda to have listed some of the service providers that does not have bitcoin compatibility instead of going all through this stress. Its high time another alternative is been sought and above all thank you for sharing so others won't try same thing.
mobnepal (OP)
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November 17, 2017, 10:31:50 AM
 #5

My sepa transfer from bitpand to payoneer EUR bank address got declined and they are saying they will return it to bitpanda which I don't think gonna credit to my account however  I will try to convince bitpanda to refund it to my account. Its small amount which I used to test whether it works or not but found that no it will not work.  Angry
I also am sure, that they will credit your account. But thank you for warning and smart that you first tried with small amount. Did payoneer tell you the reason, why they declined your payment?
No they have just send me this email without any explanation and suggest me to look at their TOS;

Quote
Dear xxxxx,
Coinimal GmbH recently attempted to pay you through Payoneer’s Global Payment Service. Unfortunately, we cannot process payments made by Coinimal GmbH through the Global Payment Service.
Here are the payment details:
Payment ID   xxxxxxx
Amount   €28.07
This payment will be returned to Coinimal GmbH in the next 1-3 business days, and you will not be charged a fee for it. For a full list of restrictions on using the Global Payment Service, please view our Terms & Conditions.
 
 

Thank you,The Payoneer Team

If they don't refund you, it means that they will take the money for themselves just because the transaction failed? It make no sense. They are a reputable company, they are not going to do that. I suggest trying to contact them through the ANN thread for a faster answer: https://bitcointalk.org/index.php?topic=878725.40
Thanks for the link, I will contact them for sure and they might also refund that amount.
LeGaulois
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November 17, 2017, 10:41:38 AM
 #6

@mobnepal
If you check the User Agreement/TOS from Payoneer it is written that Payoneer is not accepting transactions related to digital currencies. It is included in their forbidden activities. I am pretty sure it is the reason they rejected the transfer.
Becarefull with them because once they terminate your account you won't be able to create a new one

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