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Author Topic: Bitmain Having problem Shipping to India  (Read 249 times)
cryptoraja
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November 18, 2017, 08:17:43 AM
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Hello everyone,
I placed an order for a few miners from Bitmain for the September Batch. They were never shipped and the I still havent been refunded. I have emailed and spoken over the phone with them. They have told me  clearly that they are having problems shipping to India and are planning to refund me in 1-2 Months. I really hope the actually do. My money has been stuck with them since July-August and I am not sure if they will actually refund me. I have previously ordered from them before but just recently this year has this problem come up.  This is just a warning to miners placing future orders.

Most importantly I was able to buy miner and receive them within a week when I order them from other seller and distributors online. In fact they are more helpful and the duty is less when you order via them. I am not endorsing anyone but just giving my opinion.
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November 18, 2017, 09:45:46 PM
 #2

are planning to refund me in 1-2 Months..

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why they take so long to return your money? they are a company that like all companies must provide quality service to their customers, you have paid and you should be treated with greater respect, now when they say: "planning to refund in 1-2 Months .." this means that they can refund when they think they should refund,

There are many complaints

https://bitmainhelp.zendesk.com/hc/en-us/articles/223307227-Payment-and-Refund

thread of them is little active which does not give much information to know how many people are in the situation similar to yours

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November 24, 2017, 09:46:22 PM
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Thanks for your help mate. But they are telling me to wait and have really caused a lot of inconvenience and loss.
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