are planning to refund me in 1-2 Months..
why they take so long to return your money? they are a company that like all companies must provide quality service to their customers, you have paid and you should be treated with greater respect, now when they say: "planning to refund in 1-2 Months .." this means that they can refund when they think they should refund,
There are many complaints
https://bitmainhelp.zendesk.com/hc/en-us/articles/223307227-Payment-and-Refundthread of them is little active which does not give much information to know how many people are in the situation similar to yours