Avalon orders - batch #3 refund requests thread

[Wayne_Chang]

Yeah, at almost the end of batch #2 with order # of 1XXX.
Why don't you guys focus on how many days they need to do the refund customer asked?

Because they will only start refunding customers after all of Batch #2 has shipped and probably
also after (or during) the Batch #3 shipping

You could not predict this?

Avalon only deals with urgent issues at hand, the rest can just wait.

I am not parasite of Avalon team.
In my opinion, these 2 things are not conflict to do parallelly.

[rudrigorc2]

wil be easy to give everyone a refund when btc is low enough

[therustytrombone]

Has anyone opened an Avalon support ticket asking how quickly they can offer a refund and actually received a response?

How quick? you must be kidding? How slow is the correct word.

Not exactly. I opened a ticket to ask when they will ship my batch#2 machines. They closed the ticket without any explanation or notification in 3 hours after. Was it quick enough?

They dont like trolls like you. Just be patient.

PS: I just got my tracking # today.

You need to post this in 500 threads in the Custom Hardware forum, it's only fair.

[Wayne_Chang]

Has anyone opened an Avalon support ticket asking how quickly they can offer a refund and actually received a response?

How quick? you must be kidding? How slow is the correct word.

Not exactly. I opened a ticket to ask when they will ship my batch#2 machines. They closed the ticket without any explanation or notification in 3 hours after. Was it quick enough?

They dont like trolls like you. Just be patient.

PS: I just got my tracking # today.

You need to post this in 500 threads in the Custom Hardware forum, it's only fair.

I don't want the moderator throw me out of the forum. So I plan to open a new thread to talk about the 3 companies now have actural miners in sale. Avalon, Friedcat and BFL.

[jtomo22]

8 days have been and gone with no reply regarding refund ticket being raised

[jspielberg]

A B2 pre-order just sold here for 156 BTC.

You might be better off not getting a refund and to sell in hand if/when it is close to arriving.

[btcsql]

any idea when these things might be processed?

[Rampion]

All the guys who requested a refund, please give us an update.

[ILikeToMine]

All the guys who requested a refund, please give us an update.

I closed my ticket!

[Rampion]

All the guys who requested a refund, please give us an update.

I closed my ticket!

You received the refund?

[jspielberg]

Sounds like he reconsidered.  Seems reasonable especially after the B2 auction.

Though my guess is that there are going to be number of B2 and B3 on the market fairly shortly.

[cmdbill]

No refund 15 days

[ILikeToMine]

All the guys who requested a refund, please give us an update.

I closed my ticket!

You received the refund?

nope, decided to go another route.

[Rampion]

Update the OP with the following info, please correct if something is wrong:

July, 5th update:

cmdbill: refund requested and not honored yet, 15 days waiting so far
elendir: refund requested and not honored yet, 15 days waiting so far
aissto: refund requested and not honored yet, address requested by support
ilike to mine: refund requested on June 25th and then cancelled by the user.

[btcsql]

bump for batch 3 refunds

[Wayne_Chang]

Sitting here to see whether any refund succeed.

[Rampion]

No successful refund so far.

[Rampion]

Any news regarding pending refunds?

[dyseac]

Grrrr where the fuck is my refund. - Exchange rate at time of request = $105 now $72

cheers guys... 

[btcsql]

Yifu -- will you be honoring these refund requests? Time is of the essence.