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Author Topic: Kraken account locked, support isn't helping.  (Read 215 times)
Hellas2016 (OP)
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November 19, 2017, 04:04:42 PM
 #1

I tried to withdrawn some of my ether due to emergency needs. When Kraken sent me the verification email i missclicked on the "lock account" link due to touch screen failure. I mailed them immediately to unlock it providing all details possible. Since then i have no access to my money and now i need them the most.
PORN_coin
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November 19, 2017, 04:11:43 PM
 #2

if the account is really yours then only through support you can unlock it in no other way
Hellas2016 (OP)
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November 19, 2017, 09:27:05 PM
 #3

They do not reply at all. Do not know why they have this behaviour to their clients
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