Hello everyone. localbitcoins.com took my money that was sent to their wallet generated on site. By mistake i sent usd tether to their bitcoin wallet. When i ask for refund they told me they will not do it untill march 2018. 25000$ HOLD TILL MARCH 2018. VERY BAD SITE. WILL POST THIS CASE ON EVERY BITCOIN FORUM
Here is log with support:
Hello. Why you do not reply to us ? We sent USD to Bitcoin wallet at your site. You could check transaction here:
https://omniexplorer.info/lookuptx.aspx?txid=a82d7b98f38eff138a921557dd9a49e33372d261155729cff830f9f373c6940a This is omni transfer so to recover funds we need private key of bitcoin address that used in your system. If you cant help please send money back to tether address: 1HoFZUvqvkeMsCFKXXXXXXXXXXXXXXXXXXX
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max.localbitcoins16 нoябpя 2017 г. 14:04 - 1 чac нaзaд
(Чт, 16 Hoя 2017 11:04:19 +0000)
Hi!
I'm really sorry to hear this! I'm afraid right now we are unable to return the funds to you as that would require us to access the private keys of the wallet where the funds are in. Doing so would expose customer deposited Bitcoin at too great of a risk. We know that the current situation is not ideal and we hope to in the future be able to return such funds. We recommend you to contact us again in March 2018, hopefully by then we will have a process in place through which you can request your funds to be returned to you.
All the best,
Max
Community Manager
LocalBitcoins
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Best regards,
LocalBitcoins
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Dear LocalBitcoins team,
If you cant give us private key of bitcoin address, just return money to sender's bitcoin address.
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Hi!
I'm afraid that our infrastructure only runs the Bitcoin software. We are unable to extract the private key and use it in other software, that is what the security risk is that we want to avoid.
For now we are unable to return the funds to you